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"Jaclyn Lorber is the designer at Monks Showroom, who created the overall design for our kitchen renovation. She was excellent throughout the process of designing the whole remodel and making suggestions for the selection of appropriate materials and appliances. This is our first kitchen renovation. We had multiple questions and changed our minds about what we wanted multiple times! Jaclyn was always patient with us, very generous with her time and accommodating. The final design is gorgeous! We are eager to see the finished product that will be delivered by Monks Home Improvement."

"Excellent. Professional, patient, and problem solver! Called him back a few times already for other projects and will continue to do so."

"The work done was phenomenal and we couldn't have asked for a better front deck. We had an old rotted, wood front deck that was falling apart and way out of code. They came by, assessed the area with proper measurements, demolished and redid a whole new Trek and vinyl railings front deck. They worked well with my wife and I's desires and we couldn't be happier. Due to Covid, materials took much longer than expected, but once it was all said and done it was worth the wait. Jarci kept in great communication with us and made sure when the materials would come in and what would be done in the project. Definitely would hire again."

"We had a great experience. John and his crew was very easy to work with. I appreciate his very timely communication. The craftsmanship for the built-ins and crown molding was excellent. We love our new room and would Bellomi again in a heart beat."

"The only reason I didn't give 5 stars is that I only give 5 stars for perfection and flawless execution (which is a high standard I know and I don't give out many). There were a couple of issues that we did have (not having a dumpster on site from the beginning, leading to a pile of debris, still waiting on a final clean up for some concrete that got on our driveway) NONE of it realted to the deck itself however. If you are looking for a deck to be built, I encourage you to contact Deck Guardian (DG) for your decking needs. We used Deck Guardian (DG) for our recent deck construction. We were looking to do a large deck spanning 1/2 way around our 27 foot above ground pool. I got several companies to give me estimates. All of the companies "quotes" were merely a final number written on a piece of paper or a simple email. Not Deck Guardian! The estimate we got from DG was detailed and explained EXACTLY what we would be getting and how the cost was calculated. Head and shoulders above the rest. Were they the cheapest? No, but they weren't the most expensive either. When we decided to go with them, we were invited into the show room and were given many different options for our decking materials. All of the other guys offered 2 choices- wood decking or TREX. DG had an entire section of colors and styles of not only decking, but also railing and finishing touches (such as the option to have lights installed in the posts). DG then came out, and created an absolutely BEAUTIFUL deck for us! They even made sure that we passed all inspections (even fought it out for us when my town failed us on the final inspection (for some reasons the town made up)) and got us through everything. in all, we are EXTREMELY pleased with the entire process (Ion and Dave were our main points of contact and Marlin was our builder). The final product is AMAZING and we have gotten a TON of compliments! See pics below"

"I love my new home .. We literally touched every room and added a new bathroom and closet. The electrical, plumbing and HVAC systems were updated. We got a new kitchen, new roof, new windows, and new siding. We reframed the front elevation to give the home a more modern look. And we did this during the pandemic. It’s done now and I am very happy."

"Came out for estimate in a timely manner, said we would receive estimate via email in few days. That was 6 weeks ago. Never heard a word. Checked email and spam daily."

"They called scheduled an appointment. Then canceled due to rain. Scheduled another appointment then never showed up."

"The guys came promptly, did the tile repair work perfectly and the overall experience was great! Will call them again if needed!"

"I called to hire Penguin and have them come to my home for a service call. I spoke with Larry and explained the issues I was having. He offered to come out for service call but suggested I try a few DIY things first. For several days I would try something he suggested, and then then call back to speak with Larry about what, if anything, changed. Each time he would spend whatever time on the phone with me that I needed, evaluating what I told him and explaining what to do next. And at the end of each call he would insist that I call him back for an update. Eventually with his expert guidance, I found multiple sources of air leaks in the system and was able to repair them myself. It ended up being a few gasket leaks and a worn out drain plug on the motor housing, not a leak in an underground pipe or fitting that would have required ripping up a new paver pool deck we had installed last year. Not only did Larry save me the expense of a service call and tons of potential work, he taught me a bunch of new ways to diagnose and address future issues. I feel like I went to pool school and Larry was my favorite professor. The level of customer service Larry offered was absolutely outstanding. I did not actually 'hire' Penguin, but if I or anyone else I know needs a pool installation or repair service in the future, I know EXACTLY who I'll be calling. Larry alone earned Penguin a loyal customer for life and he didn't even have to get a finger dirty. My sincere gratitude to Larry and Bravo Penguin!!!!"