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"You can definitely count on him and his crew to get the work done for sure & they also clean up very well after the job is done."

"Luis Mia showed up to fix my water heater. The plumber was professional and seemed knowledgeable. He charged me $853 to drain a water heater and replace two heating elements. It was less than an hour worth of work. I called Zach Tipton to complain afterward and he did nothing but make sarcastic smart comments. He does not handle problems well and has no idea how to deal with customers. I finally got him to give me the price for the parts. It was $74 in parts according to Zach Tipton plus a $65 service call. That means they charged me $714 for labor. It says right on their yelp add that "Satisfaction in Guaranteed" that is definately not true. Avoid this overpriced unprofessional business. Update: I called the manufacturer of the water heater and all parts replaced are under warranty. Zach Tipton refuses to file a claim to the parts department so that I can get a refund because "I am a liar that goes on the internet and tells lies". They offer military discounts but he mocked my military and police service during our 30 min phone conversation after asking me what I do for a living."

"I have used them many times with different projects. They do outstanding work at a fair price. I highly recommend them to anyone needing help with a plumbing problem."

"Great service, fast and friendly."

"I very highly recommend. In fact, I can’t say enough good things. We realized our hot water wasn’t working at 6 am. I spoke with their office at 8 am, and they had people here working by 9:30 am. By noon, I was able to take a hot shower again, and this was all accomplished at a fair price by very competent and very professional staff who left the work area cleaner than when they started. Rapid Water Heaters & Plumbing is officially my plumber of choice going forward."

"He was very professional and came even on Easter Sunday when I had a leak. His prices were reasonable and the work was completed above expectations."

"They did a fabulous job. Pricing was great, came out in a reasonable amount of time, and completed on time. I'm very happy with my walk in shower!!"

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."