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Find Metal structure or object weld or cut pros in Cleveland

Avatar for ROLEN BROTHERS FENCE CO INC
ROLEN BROTHERS FENCE CO INC
4.7(
120
)

Serving Cleveland, OH and surrounding areas

In business since 1972

Free estimates

Emergency services offered

"Terrible. The fence was put up in early October, and as best as I can tell looks very nice. The swing gate was supposed to close against my garage but was installed in such a way that the gate only met the garage at the very top of the gate. The gap between the garage and the lower portion of the gate is wide enough for anyone to reach around and unlatch the gate from the other side. This is partly due to the fact that my garage is not completely level along the side that meets the gate, but I think that this should have been noticed by the installers when they planted the posts for the fence and gate. The installers came back (Oct 12) but could offer no solution other than to attach a piece of wood to the gate to close the gap. That was not acceptable in my opinion for a new gate. It took over a month(Nov 16) and 2 more phone calls before Rolen Bros even sent out someone to address my concerns and look at the gate. The person from Roland Bros was very pleasant and seemed to understand my concerns. We reached a compromise that I was satisfied with and he told me that they would be able to fix the gate very soon, weather permitting. However even though there was decent weather in mid to late December no one showed up and nobody from Rolen Bros ever called with any type of update. I finally called them again yesterday(12/27) after receiving an invoice in the mail, and was told that they would be coming today( 12/28). I sat home all day and again no one showed up or called. Rolen Bros does not return calls as promised and twice have not shown up on the day they said they would, without calling to let me know. Update: after no contact from Rolen Bros on Monday (12/31) or this morning (1/2/19) someone showed up while I was out shopping and attached an extra slat of wood to the back of the gate. However it is a different color wood than the swing gate. While the gate is now safe from entry from the back side, it looks awful considering it is a new gate . It is almost as if this company prefers/hopes that the homeowner not be at home while they work. I am sending them the final payment, just happy to be done with this disreputable company."
Recommended by93%of homeowners
Avatar for Elite Steel
Elite Steel
5.0(
10
)

Serving Cleveland, OH and surrounding areas

In business since 2021

Free estimates

Warranties offered

"Ross did an excellent job. He expertly followed the specifications/drawings made by the structural engineer. He was reliable, straightforward, honest and professional. I would gladly recommend him; I will use him for my future welding needs."
Recommended by100%of homeowners
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