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"It is hard to review this company. The contractor they sent to do my widows was great! His name is Heath Coffield from Coffield construction. So, this company does have great work. However, their customer services outside of the contractor they hired is not great. They will go weeks on end without giving you any type of update and since they do not notate things will, there was miscommunication."

"This is a story sad but true of a company that has very good work but very bad business practices This begins in September of 2021 An estimator is sent to survey damage done by a roof leak due to a Solar installation On this visit, the estimator without authorization attempted to fix an issue The problem as was always suspected was part of a Solar panel installation and not even close to the problem area, again this was not authorized The estimator spent roughly 45 minutes for his activity and arrived late even though it was clearly communicated my sister-in-law worked nights and was asleep, there were 2 guests here, but they would authorize; this was presented as a favor - to attempt to stop further leakage Now to current time, on March 16th, 2022 I have resolved my roof issues with Reimagine Roofing - recommended Jim the representative for Silver City comes to inspect the work and close our business and I am presented with 2 invoices, 1 for the ceiling repair and 1 for what i have no idea It came to be that 1 as for the ceiling and 1 the additional charges were for the attempted unauthorized repair which didn’t do anything anyway Those charges were 586.46 - during an estimate appointment for insurance purposes this amounts to $13 a minute i will add that if you have any interaction them, they or their representative's do understand payment options using current electronic/computerized systems, like Zoelle or simple BillPay"

"I am a material manufacturer and supplier. My company is Ultra Concrete Coatings, LLC. I hired Josh Scott as a salesman prior to him owning this company. In February 2017 Josh sold a $1685.40 order of our concrete sealer to his father, Rodney Scott (Concrete Resurfacing Systems) in California. This order was paid for, at the time of shipment, with a credit card. Happy with the product, Josh placed a second order of the exact same sealer in April 2017. This second order was for almost three times the quantity at $4779.41. This time Josh and his father asked for a couple days to pay for it as they were expecting a down payment on a job. We accommodated their request. They received the order but after numerous calls, emails and past due notifications in the mail they wouldn't pay. The excuses not to pay were from not getting paid for the job the sealer was used on to being a victim of tax fraud to other ridiculous excuses. Finally in July 2017 we received a $1000.00 check toward the $4779.41 invoice. Since then they have ignored all requests for payment of the balance. During this entire time I have offered to pick up the sealer and provide a 100% credit upon return. This offer to return the sealer is still available but they continue to ignore us. Also, during Josh's employment with us, he requested and received over $1500.00 in product to give as free samples to potential new customers. Josh never gave any of the product as samples instead using it for jobs he did on the side to supplement his income. I don't normally write reviews for companies but I feel it is important that potential customers of Southwest Coating Solutions know the type of people they may be doing business with. Thank you for your time."