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"as advertised"

"I left a $9,000 deposit with Comfort Engineered Systems over 11 months ago to have a home generator installed. 6 months passed without any follow up by the company. I then placed 15 calls/messages to the company’s voicemail and answering service without ever receiving a single return call. I was finally left with no choice but to physically show up at the company’s office and demand to speak to the owner (Edward Perez). He claimed he never received any of my call and “just by coincidence” I was “next on the list” to have a generator installed. Five more months went by without any contact from the company. I placed another dozen calls to them, none of which were returned. Again, left with no other option I again had to physically show up at the company’s office to get a response as to why I was being completely ignored after having left a $9,000 deposit. When I got to the company’s office it was completely empty although the company’s name was still on the door. Fortunately there was another tenant in the building who informed me that Comfort Engineered had vacated the premises several months earlier and he thought they may have moved to Harrahan. The company’s website still listed the previous address so I had to do some detective work to find the location of their office in Harrahan. I again physically showed up at the company and requested a return of my deposit since over 11 months had passed, I had never received a single communication from the company and they were continuing to ignore my telephone messages. I would like to hand my full deposit returned so that I can move on with my project with someone else. Mr. Perez told me that “we do not return any deposits after 3 days” and again, by coincidence, I was “next on the list”. I told him that if I did not receive a refund of my deposit I was going to pursue legal action and walked out. Mr. Perez ran after me in the parking lot saying he could install my generator next week. Mr. Perez is the most dishonest businessman I have met in 30 years of doing construction/renovation work. Stay away from this guy like the plague."

"The job went very well. They were prompt and very knowledgable. They kept job site tidy and safe. Excellent job."

Office opened from 8am to 4pm. 24hr emergency service/no overtime. $15.00 onetime after hours fee per service call. $78 Residential Service Call.

Service Experts Heating & Air Conditioning in Shreveport has been providing expert heating, air conditioning, and indoor air quality services to the community for over 60 years. Our NATE-certified technicians have experience servicing, repairing, and installing nearly every brand of furnaces, air conditioners, air handlers, inside air quality and related equipment. We even offer lots of home energy solutions so you can start lowering your heating and cooling expenses. Plus, all of our work is backed by our 100% Service Guarantee for a full year. That’s what we like to call “Expert Service, Guaranteed.” Call Service Experts in Shreveport at 318-588-8163 now to schedule an HVAC repair service, routine maintenance or to set up an appointment for a free new system estimate.

24 hour emergency service; financing available; accept MC VISA AE; highly trained employees, service all makes and models, plumbing services, video inspection, high pressure jetter, backflow preventer certification