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Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

I have worked in IT for more than 29 years and have lots of experience with technology repairs, installations and training for customers. As a DIY enthusiast, I also have many years of experience repairing and installing things around the house. I'm happy to offer my experience to service your needs.

"Mark Spencer checked our exterior door that had become difficult to lock and unlock. He identified possible solutions that we will try to pursue with the door installer. I wish we had used Legacy Window & Door when we had the door installed in 2015."

"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"

"The carpenter did a great job. The portions of the frame damaged by carpenter ants were replaced. The white metal trim installed over the wooden frame updates the appearance. Thanks!"

"After a severe rainfall my wife and I discovered water was
forcing its way through the basement slab and in between the slab and cove
joints in our basement. Knowing that we wanted to eventually finish the
basement, I contacted five different contractors to assess which had the best
solution to keep the area dry.
In the end we chose Stay Dry based off the company's
proposed solution, experience, and positive review base on Angie's List. While Stay
Dry's solution was similar to what other contractor's quoted, it was superior
in that they used triple-walled perforated pipe--not corrugated--that was
installed next to the foundation footer as it should be. Don't let a
waterproofing company--in my particular case, Ayer's Basement Systems--convince
you that a drainage tile can be installed on top of the foundation footer and
function properly. Reading guidelines the Department of Energy and Oak Ridge
National Laboratory established for proper foundation water management, and a
little common sense, confirm this.
All of this is to say that Stay Dry proposed and installed a
system that is proven to work, and they did so with excellent workmanship. Jim
and his crew were courteous and professional in their conduct throughout the
installation, and I would heartily recommend them--and Stay Dry--to anyone needing
basement work. They literally went above and beyond the scope of what they were
paid to do. They installed a dry well for us, and then they took extra time to
move the left-over dirt to areas that needed improved grading to keep water away
from the house. Nowhere was this in the contract, but they did it free without
question.
I couldn't be happier with the quality of the finished
product, but there is one small thing that could have been done better from the
sales side. We decided to opt for the battery backup sump pump with the Pump
Spy monitoring service, but the Stay Dry sales rep did not disclose the fact that
the Pump Spy service itself included just a 30 day trial, after which there is
a $4.99 monthly fee. I was not made aware of this until I went to activate the
service online when the system was installed. $4.99 is not bad for being able
to regularly monitor the sump's activity and any issues that could arise, but I
do wish that the Stay Dry rep had informed me ahead of time. Regardless, I
highly recommend that anyone who is having basement water issues give Stay Dry
a call and rest assured that their work is worth the investment.

"

"We cannot say enough good things about Atlantic Siding and its owner, Jack
Malcolm. In point of fact we cannot critique one without the other.
  Our
Certainteed siding began show troubling signs of wear just three or four years
after installation. Gaps grew at the seams; slats bowed and warped; on windy
days the cumulative noise of the clattering of loose boards became unnerving;
and eventually slats began to fall from the house. We begrudgingly began the
tedious process of seeking out an honest and reputable company to re-side our
family home.
  For about three weeks, a succession of "salesmen" sat in our
living room discussing measurements, materials, and promises.  Jack Malcolm is
no salesman, but a working owner-supervisor whose word is final. He reports only
to the customer and himself.
  When Jack walked in with his thick Jamaican
accent, we slowly began to grasp that here was a man of honesty, integrity, an
absolute belief in Hardy Siding,  an enthusiastic pride in his own
craftsmanship, and a work-ethic seldom found on the American scene anymore. 
Here was a working wisdom that we grew to  trust implicitly. And we made no
mistake doing so. We struck a deal at a very reasonable price, a price to which
Jack never wavered. Once the price was set, that was it. There were no hidden or
revealed costs.
  JACK IS THE REAL DEAL. He climbs the ladders and works
along those he supervises. He exercises full oversight and follows a harsh
schedule, overseeing every detail of every task with the cautious eye of long
experience. Jack actually cares about the finished product which he calls his
true "signature" and drives his men in a pursuit of QUALITY, not quantity, and
that's a very rare attitude in these days of paying top dollar for minimal
effort. The men that work at Jack Malcolm's side are no apprentices, but veteran
craftsmen each  trained by Jack individually over DECADES and experienced in the
art of dressing a home's exterior.
  Over the two weeks needed to re-side
our 3850 square-foot house, Jack made suggestions and offered his working
experience on so many refining points. His painters  detailed our homes exterior
woodwork and guttering. [ At one point he even installed a storm door over a
side door to the garage. Why? To protect the woodwork and jams from the weather,
a detail ignored by the original builders. I bought a door at Lowes, and one day
Jack, with one of his men, installed it beautifully. ] Vents were covered with
cages once he discovered a bird presence. Torn screens found experienced hands
to repair them. Faux-shutters were painted and re-anchored to our front brick.
  In the end, our home was astonishingly beautiful and renewed, far beyond
that provided by the siding alone. The care and detailing, the work ethic, the
experience and taste, for a most conservative price tag, and with an overall
enthusiasm and old world craftsmanship, make my wife and I want to proclaim our
complete admiration for the Atlantic Siding Company. Well done and thank you so
much. 
"

"Oother than delays getting the work started, it went perfectly. We found that there was a hole in the ceiling after the roofing, it was fixed in a timely fashion to our satisfaction. Gutters were also installed . Both crews were respectful and efficient at their jobs. We are extremely happy with the quality if work."

"We love it! Very well built and the customer service has been great!"

"The guys were courteous and very professional. They worked to ensure a quality installation all the while informing us of any issues that arose. We are very pleased with the workmanship. We highly recommend Michael's for all of your construction needs."