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"Did a great job in a timely manner"

"A few weeks ago I had this company come out for a chimney sweep. The two guys that showed up and swept my chimney. During the sweep, the tech identified that I need to have two refractory panels in my fireplace replaced due to cracking. I agreed that it did appear they needed replacing. He then told me he had the panels on the truck and could do them right away. He told me that normally the back panel was $750 but would do it today for $550. He then told me that the bottom panel was $200 more than the back panel- he said he would replace both for $1200. That seemed awfully high and I told him I would think about it. During the past couple weeks I have received two other quotes to replace the two panels. The first quote I received said it would be between $500-600 total and the second quote told me he could do it for $400 total. I had no issues with the chimney sweep process. The issue is the dishonesty of the techs who tried to pressure me and rip me off."

"They came out to the house, measured windows, showed us their product, answered all of our questions. Then they came again to double-check the measurements. All windows were made specifically for our home. Installation took about 5 hours on day 1 and about 2 hours on day 2. Everything was cleaned up inside and outside. All staff were helpful, friendly, and did a wonderful job. The new windows exceeded my expectations with the quality."

"Sales was excellent, but that’s where it ended. Was told someone would come out for accurate measurements to send to manufacturer. No one ever called. Soon i was charged for the doors to be made but never had official measurements taken and it was like pulling teeth for someone to provide me proof that measurements were taken when no one was home. I was told it happened on 10/31 but I was out of state. So must have broken into my property to do it then? Skip ahead two months, one door shows up to be installed but can’t as it doesn’t fit. Shocking. Three months later all doors arrive for install. First time I touch it the screen falls off my patio door. On the other door the hardware isn’t what I ordered to begin with and there is a dent in the steel paneling. So one of three doors is working out for me. In total, it’s been six months since i signed on the contract and i haven’t so much as received a “hey, we’re sorry this has been awful and we really appreciate your $15,000. How can we make it right?” Instead I have to inquire DAILY with someone from installation scheduling (since this is the only contact I have aside from sales) about when and how management is going to fix it. I went with Champion as for the warranty and quality of work. Never again"

"I have been looking for a company to replace the windows in my home and was referred to MWT when I could not find a company that met me needs. The MWT owner and his team members were extremely professional. They gave a detailed overview of the products and services. When my windows were delayed due to COVID they informed me well before my installation date. They called my a week before my scheduled installation. Showed up on time the day of the installation and completed the install 2 hours earlier than the time the indicated it would be complete. The installers walked the house with me to make sure I was happy with the install and cleaned up all trash caused by the replacement. I am looking to hire them for some additional work and have already referred them to a friend."

"From the initial sales call with Mike to working out the contract details with Meghan to the installation with Ryan and Mack, I was consistently impressed with the professionalism and attention to detail of Quinn Windows. Not once did I second guess my decision to go with them. The sales presentation was very low pressure, making sure all my questions were answered and giving me time to evaluate the information and make my decision. I put my deposit down in mid-July and the windows were installed 8/25 which I felt was an excellent turnaround compared with what some of my neighbors have experienced with other companies. The installation team, Ryan and Mack, were great. They worked ten plus hours in my un-air-conditioned house on one of the hottest days this summer and took the time to get every detail right and then cleaned up everything before they left. I am recommending Quinn Windows to all my neighbors!"

"Excellent service"

"I have given him one star simply because he showed up. Joseph came here upon request because he was sent photos. Upon receiving the photos he provided an estimate. Once he arrived and realized the job did not require what he originally quoted, he said out of his mouth that the job was not worth what he originally quoted. He continued to push for the original estimate even after admitting that the job was not worth this. He mentioned feed his family which had nothing to do with repairing my bi-fold door. After negotiating and reminding him of what he just said about the repairs not being worth $320, we settled on $250. He put caulk on the hole in the door which is fine.. and he said he would be replacing the hardware on the door. No hardware was replaced. We get to the end where it’s time to pay. I asked him in text (I have proof) which payment method he would accept. He said he would accept discover card. He gets here and now he wants cash or zelle. He seemed as though he was slightly irritated that I had to go and withdraw the cash to send. If he had properly identified what I asked and what he responded to, he would’ve received the payment a lot sooner. Moral of this, be careful who you book for repairs. I will NOT be using this service again."

"He came out the same day I was looking for someone and did the job quickly. Very happy."