Get matched with top hardware, latches & tracks (door) repairers or replacers in Courtland, CA

"Could, and should have been better. <br /> Subcontractors: <br /> HVAC--Placer Heating and Air <br /> Insulation--Gold Star <br /> Windows--mostly in-house. <br /> Lessons learned: <br />  1. Put everything in writing--no verbals or phone call contractual or post-contractual agreements. Use email for documentation after the contract is signed.  <br /> 2. Hold back final monies until all work is done.  <br /> 3. Do not rush the work or allow the contractor to rush the work.  <br /> 4. If it's in the contract, insist on it and withhold payment until it's done. <br /> 5. All parts are the contractor's responsibility. <br /> 6. Inspect all work before the next phase, distribute a punch list, and don't approve and/or pay until you are satisfied. <br /> 7. Ignore suggestions that faulty equipment is due to the customer's lack of understanding. Contact the manufacturer if something doesn't seem right. <br /> 8. Insist on good quality finish work. <br /> 9. Insist that all materials be as specified in the contract or standard (check the standards when in doubt). <br /> 10. Be wary of companies that subcontract HVAC. <br /> 11. Make sure all work is permitted; read permits carefully; flag errors. <br /> 12. Check model and serial numbers in contract with manufacturer's website to ensure the grade/series you are paying for is physically the same. <br /> <strong>July 7-9</strong> <br /> Contract was signed on June 25, 2015. Work started July 7 and continued for three days total. Old HVAC equipment was removed, ducts removed, some insulation removed, new HVAC equipment installed, new thermostat installed. Insulation removal said to be complete. <br /> Problems: <br /> ?Subcontractors both stated that insulation was completely removed when it was not (twice). <br /> ?HVAC sub and contractor implied homeowner was incapable of operating new wifi thermostat. Three wifi thermostats malfunctioned, leading homeowner to contact manufacturer's rep to resolve the problem. They advised another thermostat that did not read the wall temperature rather than the air temperature. <br /> ?Apprentice attempted to obtain side work replacing air registers. <br /> ?HVAC sub tried to get homeowner to buy control parts for whole house fan installation. <br /> ?HVAC sub dragged feet and stalled on doing contractual work on water heater. Homeowner had verbal agreement with contractor's sales rep to install in two steps; contractor denied agreement. Homeowner removed it from contract by mutual agreement. <br /> ?New intake return cutout cut beyond boundary into ceiling. <br /> <strong>July 15<br /> </strong>Windows installed 8am to 3pm <br /> More insulation removed. <br /> Problems: <br /> ?Wrong windows ordered; only two could be installed. <br /> <strong>July 22 </strong> <br /> Punch list and connect whole house fan to controls <br /> Problems: <br /> ?Whole house fan motor burned out on install; wired incorrectly. <br /> ?Ceiling fixture not reinstalled properly. <br /> <strong>July 27<br /> </strong>Remaining windows and patio door installed. <br /> More insulation removed. <br /> Problems: <br /> Window trim not caulked on outside. <br /> Some trim cuts not even with other pieces. <br /> Windows not cleaned after install. <br /> One piece of original trim recycled instead of replaced. <br /> Homeowner paid contractor paid about 2/3 of the contractual amount. The rest held until all work completed. <br /> <strong>through end of July, August, September</strong> <br /> Punch list work completed on windows, HVAC. Thermostat replaced. Whole fan wired correctly to dedicated circuit. Whole house fan hanging location shifting to optimum location. Duct work straightened. Damper installed on one duct to balance air. <br /> Insulation was blown 8/27/15. <br /> Problems: <br /> ?Heat pump cycling on for 30 seconds accompanied by buzzing noise that gets louder. <br /> ?Whole house fan not permitted. <br /> ?HVAC sub scheduled to work but did not show up; on another day, sub called several times but never showed <br /> <strong>Test out, code inspection<br /> </strong>Test out performed 9/15/15, Code inspection 9/22/15 and re-inspected for whole house fan permit failure on 9/30/15. <br /> Problems: <br /> ?Test out failed on air leakage. Did not meet SMUD HPP specifications. Rebate not available. Contractor offers to refund the difference. <br /> ?HVAC and window work passed inspection, but whole house fan was never permitted. Contractor pulled the permit, provided hard copy, inspector reinspected on 9/30/15. <br /> <strong>SMUD rebate preparation<br /> </strong>Contractor prepares JRT (job reporting template) for SMUD HPP and sends to homeowner for review. (9/18) <br /> Contractor prepares SMUD rebate application for homeowner (9/24) <br /> Problems: <br /> Some calculations incorrect on the JRT. Contractor resolved. <br /> Some rebates changed in the four months the contract work spanned. Contractor made up differences. <br /> <strong>Final Payment<br /> </strong>Homeowner made final payment on 9/30/15. <br /> <strong>SMUD rebate receipt<br /> </strong>Homeowner receives rebate check from SMUD on 11/5/15. <br /> Problems: <br /> Total $150 short of JRT. Inquiries with SMUD revealed that contractor revised JRT after last version was sent to homeowner. The latest JRT did not include the whole house fan in the project. Homeowner not informed. SMUD made arrangements to rebate the whole house fan. <br /> Takeaways: <br /> Sales rep made a good professional, technical, and personal impression without hard sell or scare tactics. One issue with verbal agreement. Scheduler at the contractor very responsive, efficient, and flexible. HVAC sub skilled, but sometimes unreliable and choice of apprentices unwise--made a bad impression of the company. Window snafu annoying.  <br /> Too much homeowner time spent on this contract: over ten days of visits, two no-shows, two code inspections, one test out. Too many emails to count. Final rebate prep never shared with homeowner. Test out failed air leakage test. <br /> <br /> <br />"

"The roof was replaced as discussed. The price was fair and the work looks fine. The reason he got a "B" instead of an "A" due to two things. One, there was some clean-up that could have been better. Second, during the coronavirus outbreak, I felt he could and should have put on a mask to protect clients during interaction. I provide this as feedback and advice for him to consider for his future jobs. I do believe that the roof replacement work itself was of high quality."

"The shutter replacement went very well and everyone was very complementary about the new shutters. The laundry area door replacement ended up nice but I had/still have concerns. The source of the concern is that the original opening the old door hung in was not square. The installer ended up using a lot of filler to make it look right. So right now everything is great. I am a little concerned about the filled area over time."

"We have been looking for a reliable handyman for some time and we finally found one. Mr. Phillips is an exceptional person and handyman. You can't go wrong with him. We were trying to make our garage into a media room and the shelves have to be relocated. It was a breeze. The previous owner hung a light fixture without a junction box in the bathroom and left a big hole in the drywall. Mike took care of it. Finally, the slide for a drawer in the kitchen was broken and he took care of it. I am sure that there are several good handymen out there. However, I can tell that Mike is proud of his work and truly cared about us. We will definitely use him and his details are stored on my phone. His prices are very affordable and punctual to show up and respond. Thanks Mike Phillips"

"Dave helped me get power restored in my house over the phone simply by finding and resetting my GFI circuit breaker. He insisted he could walk me through the steps without making a house call. Now that's integrity for you and a company I'll want to do business with in the future!"

"Joe produces high quality work, with great attention to detail, in the time promised. We were lucky enough to have Joe install new interior doors, doors casings, and baseboards during a period of down-time he had on another job he was working on. He introduced us to vendors through which we could purchase materials, acting on our behalf when delivery was facing delay. Joe does meticulous, beautiful work. I showed him pictures of what I wanted, and he transformed our home. Joe is honest and trustworthy, and I look forward to working with him on future projects."

"I had a great experience with Afford A Door's service! I contacted them for assistance with my elderly mother's garage door, and John was incredibly prompt in his response and resolved the issue swiftly. John's honesty impressed me the most - he provided valuable expert advice that not only addressed the problem but also saved us money. This was a refreshing change from my encounters with larger or national companies, who diagnosed non-existent issues and pushed unnecessary upgrades."

"Everything went perfectly.  Couldn't ask for a better hauling service.  Arrived early to appointment, worked quickly and cost was quite reasonable.  I will definitely use Rich's service again in the future.  Thank you Rich for being very customer-focused! <br />"

"Excellent!!! Highly recommend. When moving, there's a lot of details to keep track of so I was appreciative of the follow up after my first inquiry about costs. Once booked, communication was top-notch and accommodating as I had already flown to my destination - they allowed for the driver to contact my son to arrange the pickup. After booking for a date in mid-February, I had to make a change to an earlier date. I was impressed that the change order with minimal charge was enabled without a hitch. They estimated time to destination well and I watched the driver unload my car - the guy had hustle which I just never see anymore! Great service. Every aspect was spot on! I'd definitely utilize again."

"Had extensive dry rot on exterior of my home. Once dry rot trim was removed, additional damaged areas were discovered. They explained the process and the additional areas that need replacement. Each day, I would receive a written update and discussion so that I would be aware of everything ahead of time. They had to create some custom trim to match existing style. Once all rotted trim and boards were replaced, they painted all exterior trim and replaced boards. Everything blended perfectly. Workers kept everything cleaned up before leaving each day. After pressure washing and painting, everything looks great. Job took 4 days. Very happy with the results."