Get matched with top solid surface countertops repair (concrete, stainless steel, etc) pros in Crockett, CA

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"Pleasant, worked fast and did a good job. Guaranteed the work."

"They didn't do what they said that they're gonna do. The paint job was spotty and it was unfinished cabinet work. I tried to call them to let know and they never even know who I am."

As a design-build company, we manage your project from inception to warranty. With a proven team of professional designers, architects, and dependable subcontractors at our disposal, we make the process easy for you. We handle every phase of the design/build process.\n\n-Idea generation\n-Budgeting\n-Project design\n-Approval and permit process \n-Construction\n-Warranty\n\nWe take responsibility for the entire process, communicating with you every step of the way. We provide you with your own project portfolio complete with a timeline, and support materials to help you with any design and purchasing decisions you need to make.

6 employees. occasionally uses subs. cost is determined by the job. no travel charges.

Forgette Design + Construction is a full service General Contractor, Builder, and Architectual Design Studio. We work in the surrounding greater San Francisco Bay Area. Call for free estimates, consultation, rates, and or for a viewing of our unique portfolio.

Serving the East Bay since 1998, over 25,000 homeowners have chosen our company for a wide variety of home improvements; from a small project like painting a room or adding a light to a larger one such as a complete bathroom remodel. We are licensed and insured. In you want fast, reliable, clean and courteous professionals call us!