Get matched with top plumbing installers for a remodel or addition in Dakota, MN

"He is very professional and will tell you how it is. No secrets just facts. I would recommend him all the time."

"Chris was very easy to contact and continued to communicate up to the installation date. Once he came, he was on time and the whole thing went smoothly. Additionally, I was thrilled by the affordable charge for his work. I would recommend Chris and Cozik Plumbing to anyone looking for plumbing services!"

Plumbing and Boiler Heating

"I had a terrible experience with Superior Mechanical. First, the technician showed up an hour earlier than scheduled without any prior notice or a courtesy call to ask if moving the appointment up was acceptable. This was extremely inconvenient as I wasn't prepared for the early arrival. Then, they spent only 15 minutes working on the A/C unit and filled it with refrigerant without asking if I wanted them to do so—charging me a whopping $679. Initially, I thought the technician had said the cost would be $67 because I didn’t believe anyone would perform $679 worth of work in just 15 minutes without consulting the homeowner first. This was a shocking and frustrating realization. Adding to my dissatisfaction, the technician didn’t actually diagnose the problem with the unit—he just vaguely mentioned that it "has a leak somewhere" without providing any specific details or a solution. He only entered the house to take pictures of the unit after I specifically asked for a replacement unit cost as the current unit is 30+ years old. When I followed up with Superior Mechanical, they explained that the technician told them I had expressed I wanted to “limp the unit along for the rest of the year.” This assumption was based on a 10-second interaction at my front door when he arrived—hardly a conversation to make such a decision. When I expressed my dissatisfaction, they offered to apply the $679 toward a new unit. Based on my experience so far, I made it clear that I would not be going through them for a new unit. Their second option was to split the cost of the refrigerant, still leaving me out more than $400. When I asked why I was being expected to pay for work I didn’t consent to, they suggested coming back to remove the refrigerant and refunding approximately $550, still charging me for the visit—even though the technician never actually diagnosed the issue and just tried to slap an expensive bandaid on the problem. This lack of communication, failure to properly diagnose the issue, and disregard for my consent was incredibly unprofessional and left me feeling taken advantage of. I strongly advise against using Superior Mechanical."

"These guys are highly recommended! I really appreciate a company that stands by their work, gets it done fast, and done right. We had our laundry room drain start backing up on a Sunday morning. I didn’t know why our drains were backing up at the time so I started calling plumbers and companies like Rotor Router, because we live in the country and being Sunday morning, I either got an answering machine, or somebody that said it was going to be a long time before they could come out. When I called Rochester Drain Rite I was pleased to have a real person answer the phone, She reassured me they could get somebody out to us within 2 hours, wow. Curt showed up on time and was professional; he went out of his way to keep our new floors clean. Curt even explained what he found and gave me some tips to trouble shoot in the future. The pump was replaced and working in about an hour. I was told the work was guaranteed and the pump came with a warranty. I never really believe in warranties but I needed to use it a few days later. Yes we had the new pump stop working and called Rochester Drain Rite; they had somebody out to us in just over 2 hours. The second Tech Norm was as professional as Curt. Norm found a thin plastic disc that had been sitting flush on the bottom of the drain basket; this was not visible as the water had sewage in it and being flat couldn’t be felt. The bottom line is, they had our pump up and running in about 30 minutes and absolutely no additional cost. Rochester Drain Right will be my first call if I ever have another drainage or plumbing problem. Sincerely, William B."

"Lee and I communicated via phone on a Friday and set an appointment for Monday as he was booked up the Friday I called. However, he called a few hours later and had time to come address the issue that day if I wanted! Even though I kept the original Monday appointment, I appreciated that he called back and could have worked my job in if needed. When Monday came, Lee called to check in when he said he would and showed up on time with everything needed to get the job done. He even left some plumbing supplies to prevent the issue from happening in the future, free of charge. Start to finish it took less than half an hour, and when I asked Lee to clean out my garage line since I had him there, he did not hesitate. It is great when a job is done well, but it is even better when it is done with true customer service in mind. As an added bonus, it wasn't even financially painful as far as home repairs go! All in all I can't imagine being happier with the service Lee with Jetter Clean provided. I would recommend him to anyone needing this type of service, hands down!"

"as advertised"

"Skyler Foss did a great job fixing the problem with my furnace. Very friendly and courteous."

"We requested emergency service from Schneider on our AC unit in August 2023. What was explained to us for the cost of the service was not what was billed to us. The person we spoke during the emergency call explained their fee would be a $115 flat fee (discounted for "Gold Star" members from $205) plus the price of any additional parts. As that sounded like a fair price, we agreed to have them out that night. The technician was great, we have worked with him before. He arrived, assessed the issue, repaired it, and left within 25 minutes. He explained that the issue was a bad capacitor, and while he did not have the part with him, he was able to make one out of two other parts he had. Fine by me-as we have children, our house was in the 80s at this point, we were just glad to get it fixed. I thanked him for his quick service and that was that. The next day we received our bill, which was $332. $115 for the fee that they explained, and $217 for the part, itemized as "BDP-914554 OHWP291-4554 45/5 MFD AT 370V DUAL CAPACITOR". I do work with capacitors in my field, albeit on a lower scale, and they are not nearly that price range so I was immediately skeptical, but hesitant as maybe commercial parts are a different ballgame. I looked into the part myself, online, and found that it ranged anywhere from $15 to $25 if I were to buy it myself. I then contacted a trusted local business owner, who formerly worked in the HVAC field and he confirmed the price he pays for the exact itemized line I forwarded him is $23.73 plus shipping. I talked with the HVAC department at my workplace which is quite a large business in this area and he also confirmed this part is less than $30. I called other local heating and AC businesses to ask how much they charge for this part, you guessed it, less than $30. I called Schneider and talked to Roxanne in billing. I explained our conversation during the emergency call, what was explained to us as far as billing, and my curiousity in why we were charged $217 for a part that I had spoken to other HVAC technicians about that runs anywhere from $15-$25. She explained that price factors in labor, taxes, and fees in addition to the part. I relayed back that it was not explained to us that labor was tied into this cost, nor is it displayed in the invoice, despite plenty of space for it to be added. She retorted with "you don't think our technicians should get paid for their time?" I replied with, "that is not what I said, I am just stating that is what was explained to us during the phone call". I absolutely believe the technician should be paid, I assumed that is what the $115/$205 charge was included for. Not once did she apologize for the mistake, take any responsibility, or even recgonize that there was a possibility that labor was never mentioned during that phonecall. I was instead made to feel like I was the idiot for even questioning the $217 itemized line of "BDP-914554 OHWP291-4554 45/5 MFD AT 370V DUAL CAPACITOR". I told Roxanne that I will pay the bill if that's what is going to be charged, but I will be cancelling my "Gold Star" plan as I do not feel that I am benefitting from this service. Our unit was just inspected on 6/30/23. I understand that capacitors can go bad (randomly at that), and I also know that they can leak prior to failing. I do not know if the part was beginning to fail in June 2023 and if that inspection point was missed at the time. Maybe it failed from the excessive heat wave that week. She continued to inform me that not only will our warranty on the part be voided without routine cleaning, but that we will forfeit "Gold Star" service moving forward. I understood what would happen by cancelling the service. We have been "Gold Star" customers for 7 years, through 2 different houses. We had Schneider install our last furnace and AC unit, and then continued to have them come out bi-anually for their "Gold Star" plan, where they inspect and clean each unit once per year. I'm a bit disheartened that, although I've purchased a furnce through them and also used their services for this duration of time, they didn't make any attempt to make the situation right or offer any sort of remedy. I'm a pretty patient person, maybe too nice for my own good, but having worked in customer service myself-this was an unnacceptable resolution. I don't believe we should pay for services that were oversold and understated. Perhaps 7 years as a customer is not seen as "essential customer", or maybe we are not seen as a loss "only" paying $200 a year for routine service, but I've still paid nearly $10,000 over the years to Schneider, an amount I do not consider small as an average income family. I'm only sharing this story for others to consider when shopping around. When I look for places to give my business to, honesty is near the top of my list of needs. Today they've shown me that's not one of theirs. I was mostly happy with them up until this point."