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"It's been a few weeks since Z&O Construction completed my small bathroom remodel and I am extremely pleased with the outcome - it's beautiful! All the plumbing fixtures and finishes are holding up and functioning well due to proper installation and excellent workmanship. Although I am an architect, this was my first time working with a general contractor for my home and the process was seamless. I did the design, selections, and majority of procurement, then Z&O was able to work within a rapid timeline to start the project once I received all owner-provided items and completed in 7 business days, putting in some extra hours to see the project through. The team has extensive experience from demo to rough-in to painting, plumbing, electrical, tiling, and cabinetry. They were responsive and direct with communication preceeding, during, and after the project. Whenever an issue came up or intent was unclear, they asked for clarification and fixed any issues. For example, they installed the vanity multiple times because of drawer hitting door frame and existing drain pipes not being centered so it was installed correctly, not haphazardly. They always did their best to keep the other areas of my small apartment clean and I fully trusted them in my home even when I could not be present. Their fee aligned with market rate for a small bathroom remodel, and I definitely got the value for the price. I had piece of mind hiring a knowledgeable GC because it removed liability for me living in a multi-unit condo building and meant the project would get done faster as it is the only bathroom I have. My only feedback is that I had provided drawings, specifications, and installation guides, as well as additional information, but it was unclear that this had been fully reviewed or distributed to the whole team. Z&O can also be better in formatting and thoroughness of their estimates as what I received was only a rough word doc. Simple administrative systems could help reflect the otherwise very professional reputation. As I plan a kitchen remodel next, I look forward to the opportunity to work with Z&O Construction again!"

"I didn't have a great experience with HAL Co. They take FOREVER to return calls/emails. The day they were scheduled to come replace my fence they no-showed and I had to call the office around 4 pm to find out they weren't coming because a job was running late. The rescheduled installation was a day I was in the office. The crew said the outlet in my back yard wasn't working, so they left without calling me or ringing the doorbell to ask about it (the circuit just needed to be reset, which my partner at home could have done). I didn't find out until several hours later when the office called to tell me the crew had left. The fence finally got installed, and a few days later a neighbor found nails in two of his tires. The crew claimed they performed a metal sweep of the area, but now the neighbor is trying to get me to replace his tires. Finally, the gate latch got damaged somehow, possibly in a storm that happened a few days after the fence install, and HAL wanted $130 to replace the latch. I bought a latch kit off Amazon for $30 and did it myself."

"From the initial planning to the final inspection, everything went smoothly and the work was done in a timely manner. The work crews were professional, and did a careful job on everything. I was surprised that there was more sealing and protection applied to the underlying structure than I anticipated, more than code requires, and the deck should last a long time."

"Oregon usa"

"Perfect! I would highly recommend. They did a great job from start to finish. Left the work area very clean. I'm in love with my new porch."

"Disgusted Customers Rick Fisher d.b.a. Before and After Home Improvement I am only giving a 1 star because I cannot go any lower. If you want professional and courteous service that also includes communication about delays and crew no shows, do not hire Rick Fisher and Before and After Home Improvement. My wife and I hired Rick Fisher and his company in the latter part of June 2018, to build a stamped concrete patio; a small composite deck; and a pergola with the electrical kit for the ceiling fan. The project finally began on August 7, 2018, and was completed around August 28, 2018. We paid Rick approximately $26,000 in 3 timely installments according to the contract. We exceeded our budget on this project because we were impressed with the pictures of Rick’s previous projects and his reviews. “Don’t believe the hype”. It all started with Rick not being able to obtain the county permit for the pergola due to his drawing which lacked specificity to the dimensions and materials used so the structure would be able to withstand strong winds. Rick advised me the permit office required him to hire an engineer which I would need to pay for him to subcontract to provide that information for his drawing to resubmit to the county permit office. Rick never mentioned this to us before we signed the contract, nor was it stipulated in the contract. Rick’s solution was pay for an engineer or don’t do the pergola. I took initiative to contact the permit office and speak with the manager to arrange a meeting with her and Rick. She was able to assist Rick and get the permit approved without the need for an engineer which would have been at my expense. During the course of this project, my wife and I spent entirely too much time, energy, and efforts addressing issues with Rick relative to his lack of responsiveness and doing the job he said he would. These issues were within his span of control and frankly he failed miserably. The materials are of a decent quality, which is why the pictures look great on the web, however; the customer service, commitment to doing the job right is a serious problem. Rick says he only does one job at a time and he will be on the job site everyday to ensure things are done to standard. This was simply not true. Rick has a lot of projects going on and he rarely came by our home. He was not responsive to my calls or text messages regarding his presence and multiple other issues that required communication. Rick told me the job was going fine because he saw the pictures of what was being done. I demanded that he come by my home to physically inspect the progress. He came by and some adjustments were required. Rick does not give you specific days or times when he will come by even when you are requesting a specific day or time. I had to send multiple text messages and calls to get him to do what he initially said he would do. The project was completed on August 28, 2018. On October 7, 2018, I contacted Rick regarding the rust on the staples holding down the electric cord on top of the pergola. Instead of utilizing galvanized staples or some material that does not rust as a result of inclement weather, his crew used regular staples to hold down the electric cord. Now I have rust running along the top of this expensive pergola that we paid Rick about $8,500 to build. The electrical kit was an additional $1,500 approximately. Rick has not come by my home to take care of this issue as of yet. We have a manufactures warranty on the material but nothing from Rick covering us on the workmanship of the project. On October 18, 2018, he sent someone allegedly from his crew to resolve the issue, however; the worker was not prepared to resolve the issue and was going to replace the staples with more of the same staples. Complete Nonsense! I advised Rick this was unacceptable. The deficiency would not take more than 2 hours to resolve, but Rick refuses to come out and take care of it. It’s such a small job, I cannot get another company to come out to do the repair because it’s not feasible. One reputable contractor said he cannot believe the company who did the work did not have the professional common courtesy to fix the problem. In addition to this, when Rick’s crew excavated the yard to lay the patio, they were supposed to leave a trench sufficient for water to flow into the storm drain. Now we have standing water in the yard when it rains. The yard had a trench before they began excavating and we had no issues with standing water. It’s going to cost me $1,000 to have this problem resolved. Perhaps it’s all in the name: Before and After Home Improvement. Beware, you will need repairs Before and After Home Improvement allegedly completes your project!"

"I’m so happy with how easy it was to work my project manager, Veronica. She clearly explained how the project would proceed and followed up to make sure the work proceeded on time and with attention to every detail. Now my porch is exactly what I wanted. It makes me happy just to sit there on my porch swing and enjoy the detail and care brought to every aspect of the project."

"Every detail up front. Work professional and expertly done."

"Smoothly. Very professional and courteous."

"Fine it was fine"