Serving Dennison, MN and surrounding areas
In business since 2002
Free estimates
Emergency services offered
"My ceiling started dripping on Saturday. <br /> I called Doug on Sunday - had a response within 2 hours. He said that he might be able to have his partner come to the house on Monday, or he could guarantee Tuesday morning and explained his minimum charge. Sure enough at 8am on Tuesday, he was at our house - our problem was big enough that to do a complete job, they would exceed the minimum charge time frame. Doug notified my wife of this and she authorized them to keep going. <br /> She informed them that we might have another area that might need treatment - they completed the initial area and then tackled the second area. I talked with her on the phone and she informed me that some of the snow that they cleared from the roof was against a basement window - they cleared that snow and cleared all of the snow off our decks. When I got home, the entire roof in the area of the leak was clear - the ice dams were gone, as was all of the snow. We have a couple of areas that could be future problems, but right now, our problems are solved. They could have recommended an immediate clearing of the potential problem areas, but, instead recommended we watch for problems - this meant that our immediate problems were solve - without inflating the bill. <br /> Doug was very professional and his crew (he ended up calling in a third person) were friendly. I think that the service was fairly priced - expensive, but priced at or below what was quoted. <br /> This winter in Minnesota has been an odd one - the snow has come in small increments - but has never melted. Quite frankly, I hope that we don't need Doug's ice dam removal in the future - but will feel comfortable calling him again. <br />"













