Get matched with top doors (exterior) installers and replacers in Des Plaines, IL

"I went with this company because of all the 5 star ratings. I wish I had the pleasure to experience a 5 star service. Unfortunately, I did not. I first have to say that overall the installation of my doors were good. However, in order for me to give 5 stars, the following has to ensue. Professionalism, Punctuality and attention to detail. The head installer Jacob, first arrived with a nasty disposition and when the project started, he had the audacity to have a full blown loud argument with his co-worker in my house, which made me feel uncomfortable and unsafe. Secondly, they were to arrive between 8am & 9am, I get it if one is running late because of traffic or other unforeseen circumstance. They arrived after 9am and a courtesy call would of been nice. Once the project was done, there was no initial walk through with the head installer. Because I already felt a bit intimidated by the earlier ordeal between jacob and his co-worker, I did not ask Jacob for a walk though nor did he offer one. I took it upon myself to do a quick inspection. Everything at face value seemed to look ok. So the next morning once everything settled, I did a more thorough and lengthy inspection. I discovered issues that in hindsight I wish I could of addressed the day of the project. Please see attached photos for what I found. Although these issues I found are minor, I have to say that for almost $10,000, I expected a perfect job to be performed from start to finish. The pictures below are a result of someone not paying attention to detail."

"Gosh, where do I start? We had a complete James Hardie siding remodel, and on the one hand, Opal did a great job. But, dealing with their constant miscommunications and failures to uphold their end of the contract is just too much for one to handle. After investing just under $50k into this project, we were doing the final walk around there were some things that needed to be touched-up. When they came back to do the work, they treated us with such disrespect as if we were bothering them to adjust some things that the crew so clearly rushed on during the install. One crew member showed up to our house late in the evening, just before dark to install something and did not even call first. Then he knocked on the door and said: *Check* for the final payment. We were not tricky clients, and we were hardly ever around during the day. Towards the end, we got nothing but rudeness because they wanted us to accept what they did and not want everything to look like we were paying $50k. Opals staff will tell you things that are not true, cause a lot of frustration and try to hold you accountable for it. They will also mail your address on a flyer out to everyone in your surrounding neighborhood. So be prepared for strangers to be driving by - though they consider this as *marketing* - without your consent, of course. Would I recommend Opal? No. We are now getting quotes for windows/doors and a roof but with a different company - though Opal does all of this."

"I stumbled across the owner, James, of Ultimate Remodelers in a panic during the summer. It was during a weekend of heavy downfall and my wife discovered a small leak in our upstairs bedroom moments before leaving for the weekend. We called four roofing companies, all giving us at least 4 or 5 days wait time until they could help us. My call to James was completely different. He understood the amount of rain we were getting and came over right away to take a look at our roof. Even though we were not home, James found the cause for the leak, repaired it, and on his way down from the roof, decided to clear out my gutters. It was an unbelievable act of generosity that quickly earned future business. We then turned to Ultimate Remodelers to install a new front door and, much like our previous experience, everything was done professionally and timely. The door was installed in a day and James and his company went above and beyond to make sure that we were happy. Whether that was picking up the door themselves from Menards or responding quickly with texts, I knew that my satisfaction was their top priority. I grew up with my father always telling me to "have a guy" when it comes to home/car repairs. James from Ultimate Remodelers has earned the title of "my guy" and someone I completely trust, and you should too. He cares for his customers. He will give a fair price and the work will not disappoint!"

"He came and replace my exterior sliding door. He was quick and professional. Cleaned up after. Will use him on future projects."

"Robert was extremely responsive and timely. We needed exterior lighting to all be upgraded/replaced before our new siding and soffits could be installed. We were on a tight timeframe. Robert came to give a quote a day after we spoke on the phone, and a week later the work was done. He did it all in about 6 hours. Robert also gave us a quote on some interior work, drywall/ceiling repair and some other things in our kitchen. We will be contacting him soon to schedule this work. We have finally found our do-it-all person. Knowledgeable and so polite. Highly recommend."

"George and his team were awesome. They showed up on time and worked hard to install an exterior door and two storm doors. They made quick work of what might have been a tricky job, but they were extremely thorough, even spent the last few minutes ensuring the storm door closed absolutely perfectly and quietly. Highly recommend George and his team for any work you need done. Very communicative, friendly, and hard working. "

"I had rainwater coming in through a door and window frame. Dario and Juan knew right away that the problem was coming from where my deck meets the siding. They removed deck boards to discover a gap in the siding. Checked for water damage (thankfully no damage). Sealed the gap. I have not had any rainwater issues since. Price was totally reasonable. We discussed other future repairs/projects for my home and I look forward to working with them again. "

"Repaired and Relieved was very responsive and understanding through our entire process of repairing our deck and gazebo. The quote was thorough and extremely detailed. Their skills/pricing/knowledge shared was very impressive."

"After 5 different companies told me I would need to pull up my deck so that they could replace the rollers on my patio door, these guys did the replacement in less than 2 hours and never needed to remove the door. Scheduling was easy, they arrived on time, and the cost was reasonable. Would definitely use them again."

"This was the third time using Home build for our remodeling project. This time they've replaced all the windows and two doors in our second house. The entire experience has been tremendous from dealing with Steve and Martin to ongoing status communication to the installation itself. Everything was extremely professional. We are very happy with our new windows and doors. Total cleanup by the installation crew and quick removal of old windows was outstanding and greatly appreciated."