Get matched with top solar panels for electric system repairers in Descanso, CA

"I started solar company research 4 years ago. I quickly canceled my research because all the companies pissed me off. It seemed like a complete scam/hustle. Then this year I started my research again. Solar power is too important, so I got back into the ring to, this time, pull the trigger and get it done. I have issues with getting the best quality at the best price. I got three quotes and then went full on into third-party solar panel comparisons, all available for free online. I plugged in the exact panels each company was quoting me. SunPower was off ALL the charts in quality, production and warranty/lasting production. Absolutely, by far the best product. But that is not my only criteria, I expect very good customer care. My salesman Marc got me dialed in and permits acquired with very little effort on my part. I had an old roof and asked a roofing friend to quote me replacing prior to solar install. Except I prefer all warranty work under the same company, so I contacted Marc to see what Stellar could do. He matched the roofing cost AND upgraded the singles to *Cooling Series* for no additional cost. Sorry for such a long review, but the best is yet to come.The installation crew. Luis, Ken, Robert and Matt. So way above and beyond in every task. Painted all my vents to match the brand new metal trim they installed. Replaced dry rot wood panels, took care of my dog Bowser, cleaned up better than when they arrived, and were the most friendly, accommodating, efficient and fun crew I could ask for. Complete 24-panel system, with brand new roof, installed to perfection AND cleaned up in 5 days!! I have done your research for you. This company is your best option! Feel free to hit me up with any questions. This company is worth it!"

"Jorge came on time, conducted a thorough inspection and explained the results. I'm glad to have found a company that can inspect my solar system after the installation company went out of business"

Welcome to OC Solar, where we’re on a mission to help homeowners achieve energy independence and financial freedom through the installation of high-quality solar and battery systems. At OC Solar, we believe that everyone should have the opportunity to save money on their energy bills while reducing their environmental impact, and we’re dedicated to making that vision a reality.\n\nOur core values of integrity, quality, and sustainability guide every decision we make and every action we take. From the initial consultation to the final installation, we prioritize open communication, honesty, and transparency, ensuring that our customers feel confident and informed every step of the way. We use only the highest-quality materials and work with experienced, highly trained professionals to ensure that our installations are efficient, effective, and built to last.

"I had a fantastic experience with Stellar Solar. Their entire team was professional, knowledgeable, and efficient. The installation process was smooth, and my energy bills have significantly decreased. Erin was my representative and she was very communicative and made the whole process seamless. We recently moved and definitely will go with them again when we're ready for another system. I highly recommend Stella Solar for their excellent service and quality products!"

"Robert and his team were really responsive and he even tried to save me the money of the service call by helping me to try and reset my solar system over the phone for over an hour. Once it was decided that he had to come out the were able to isolate the problem. They got me a replacement inverter at no cost and all I had to pay was the service fee and installation. Great customer service and I would definitely recommend Blue Sky Solar for any of your solar needs."

"Great job on the house, they had everything installed in 3 days and once the LAWP Panel from the power company and hooked everything, then everything was working well. they took care of all the paper works and documentation, and everything was done quickly. Best price available for us."

"We moved from Indiana into our house a year ago which had 32 solar panels. We didn’t know a whole lot about solar panels other than they are supposed to reduce your electric bill significantly, however, at the end of the year we received a $5000 bill and knew something was wrong. So I reached out to angi.com and Gabriel contacted me right away. He was able to come out pretty quickly and told me what we needed to do. I decided to do a little research before committing and he did not pressure me. I then called him back and he installed the enphase box and realized that only a few of my panels were working. After several hours on my roof and phone calls he was able to solve the problem and my electric bill finally went down significantly. I highly recommend Gabriel and his company for your solar needs."

"I 90% like them. They were very good all the way through the process. However, finding after a year of having the panels that I haven't produced enough electricity and the electric company is billing me a large sum of money for the difference. They are looking into it now but I don't know what the outcome is going to be. Other than that, they are a great company. I paid $30,000 for the panels and I get the tax credit this year. I never checked any other companies because I have trees out front on the south side and no other company would even put panels on my roof. This is the only company that told me they had a way of doing it, and they put the panels on the back of my roof, but still facing the south side. Since there is no other company that would do it, I have no comparison for the price. The quality of their work was great. They were all very good to work with. They should not have given me the expectations that they did. They said that their panels would take care of all the electric that I was using so outside I would be able to use my electric heat as well. It would produce enough and it obviously hasn't. They made a mistake on that. For the most part, I think that they didn't have my tree problem so it's a great company."

"I recommend to all my friends and family! 10/10 service!"

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In April of 2014 we decided to go with solar and contracted Secure Home Improvements to install a solar system, re-roof and build a waterproof second story (16’x16’) deck.  Initially everything went well. As the job prolonged, cleanup became a bit sloppy. I have three kids (at the time one was 6, the other 4, and the third was not in the picture) so needless to say any debris in the backyard was unacceptable.  Prior to the job they made an apparent mistake in the wood order, resulting in a pile of wood sitting in my yard during the entire construction.  At the end, when the deck was completed and the wood pile was never touched, I was informed of their mistake.  Not a big deal, but like I mentioned above it was a safety hazard because I had two young kids running around.

The roof installation seemed to go smoothly; good hard-working, efficient, friendly employees. More about the roof later.

The solar installation went smooth as well except there were problems with city inspections. On two separate occasions, inspections that were scheduled by Secure for the City to inspect the solar installation were canceled. One, because Secure no-showed, then on the second the Secure representative did not have the proper paper work to conduct the inspection.  The third time was a charm, I guess.  Because of this delay, the commencement of the solar system was delayed and I had to pay an extra SDG&E bill, which Dave reluctantly covered - thank you Dave.

The deck looks great, with only a few issues which I will cover later.  The deck could have been completed sooner but there were several days that the crew did not show up. As I mentioned above, the wood that was left during the entire job was nothing more than inconvenient.  My issues with the deck are as follows. Firstly, there is not enough pitch for the water to drain properly during rain or just clean up (hosing off, etc.). Water puddles in several spots and does not run off.  I brought this issue up with Secure but was told according to code, it was “ok” to have water puddle as long as the water evaporated within 48 hours (or something along those lines).  My issue is the sitting water, in time it will do damage.  I did not pay for an “ok” job. 

My second issue is with the stairs that were built leading up to the deck. A section of them are too steep. I have had several kids and adults slip and fall, one small child had to go to the emergency room.  We are very grateful that the family this happened to are very close friends as they informed us that for several months they were contacted by attorney’s to sue but declined the opportunity.  During the construction of the stairs, Tony the foreman assured me they would not be that bad and if any issue would arise, I could call Secure and they would remedy the problem (more on that later).  I also brought this issue up to Dave the day he came to inspect the job at completion, he assured me they were perfect and brushed it off.

Prior to commencing all work I had to get a loan for the solar system installation; to make a long story short, there was a problem on the monthly loan payment.  It was more than was promised by secure, so again to Secure’s credit Dave stepped up and discounted the price to meet the agreed-upon monthly payment.  By then, the loan paper work had already been done and the payment was to be distributed with three checks pre-filled by the bank. So Dave and I agreed that he would cut me a check for the discounted amount, which was approximately $1,200.00, instead of cancelling and opening a new loan.

As the job reached completion I called Secure to remind them of the agreement, so that when they came to collect final payment they would also have my check for $1,200.  When Secure came to collect final payment they did not have my check and I was told to call the office.  When I called the office I spoke with their office manager Lynette, and was told that the $1,200 had already been discounted and if I knew how to do simple math I could figure it out (pretty rude if you ask me).  So I attempted to call Dave to explain the issue that yes, the discount had been applied on paper, but the pre-filled checks still reflected the original amount prior to the discount.  Dave told me he would not get involved; to deal with his office manager, and he was arriving to a customer’s home and pretty much hung up on me.

So finally, once they did the “simple” math and realized their mistake they cut the check for the $1,200 and we settled up. 

The job was completed in July 2014. In December of 2014, I discovered a leak where the deck and roof meet.  I called Secure to schedule an appointment to fix the leak.  I was told because it was an outside leak, it was not a priority and they scheduled me an appointment to inspect, not repair, in January.  Once the inspection was done towards the end of January, the leak was finally fixed.  During the first appointment for the leak, I brought to Daniel’s attention the issue with the sitting water on the deck, and also about the stairs being too steep.

Nothing was done about the deck or the stairs.  Somebody did come to inspect the deck but was told nothing could be done.  I never heard back about the stairs.

In Nov or Dec of 2015 I discovered another leak, this time in my son’s bedroom.  I called Secure and let them know that my 16-17 month old roof had another leak.  They sent a young man, I don’t recall his name, to inspect the roof. He did not know the difference between a tile and composite shingle.  How do I know this?, well I was called by Secure and asked if I had tile or shingles for the leak estimate.  They provided an estimate even though I let Secure know it should be a warranty repair because it was a new roof.  So, of course more time passed while they worked out whether it should be a warranty repair or not.  Finally, it was repaired. 

During this roof repair, I contacted a project manager about the stairs (instead of relying on my complaint about the stairs getting passed on) although pictures were taken and a phone call was made to the office by the Secure roofer.  After several weeks, I contacted via e-mail the project manager to remind him of the issue. I was assured that he and Tony, the foreman who built the stairs, would come out in January 2016 to inspect the stairs.  It is now June 27, 2016 and have not heard back (I have emails showing this exchange).

From January until now, June 2016, I’ve made several phone calls to Secure and was told someone would call me, but never did. Instead I had to keep calling to ensure this time, this issue won’t get pushed aside. 

I finally had Tony come by and he agreed something had to be done.  I am now waiting for the “something” to happen.

I feel I have to add that the roof that was replaced was an old tar and gravel roof, easily over 15 years old and never had a leak. 

It has been two years since we went on-line with the solar system and couldn’t be happier.  The performance and production is almost exactly what we expected.  We have not had to pay any electric usage, although we intended to have extra capacity for future projects such as pool/jacuzzi, and we are pretty much breaking even.

The appearance and usefulness of the deck are great, the only downfall is the puddling water and hazardous stairs.

Please feel free to contact me, Secure or perspective customers.


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