Get matched with top tile: ceramic and porcelain installers in Dunn Loring, VA

"If you want to work with someone condescending, rude, confrontational, unprofessional, and whose contractors workmanship is probably the worst I have ever encountered in my 30 years of working with contractors, THIS IS YOUR GUY. I can ramble on about the false promises, the horrible workmanship, the constant delays, the lack of communication, the rude and confrontational text messages. I guarantee Mr. Shank will in fact respond to this review and try to flip the script and blame it all on me somehow. He talks very poorly about all his customers well at least the ones he doesn't like. Not sure what that is based on although I do have some idea what is based on. But he never made anything explicit, so I can't make accusations that he is a racist. So I am definitely not saying he is a racist because he didn't do anything racist. But if he was a racist it would explain why he didn't give two poops about doing good work for multiple projects I provided him. I also have multiple properties and was hoping to make Mr. Shank a lifelong contractor. In a nutshell, he has done 2 projects for me at 2 properties. One was installing a threshold for a glass enclosed shower stall. His crappy sub contractor (they are not employees) despite him saying they are employees, did not install any grouting on the threshold. Fast forward 1 year, and mold is popping up all around the threshold. Rather than dealing with this individual, I hired another contractor to fix up his mess. Second job, and my second mistake, I hired him for a full scale home renovation for around 50K. That project was an absolute disaster. He took 3 months to do what he promised to me verbally would be a 3 week job. I don't really want to spend 1 hour writing down all the crap he did wrong. I'll try so sum up the highlights. Ripped out old flooring, promised to make new flooring level after installing new concrete by using lasers. New flooring is totally not level and as bumpy as walking on your local trail. The shoe moldings around the flooring look like a child installed them. I had to argue with him to get him to regrout the bathroom which was in his contract in the first place. I can go on and on. For sure if you are someone that Mr. Shank likes and match his criteria of what he likes, whatever that could be I have no idea definitely not race related. He may do a great job for you and that may explain the great reviews. I myself had a horrible experience with Mr. Shank and his group of sub contractors who just plain do terrible work. Ignore my review or take it seriously, frankly this guy will keep getting business cause he's a great salesman. Even has a LinkedIN profile to show how professional he is. Epic scammer and fraud. Stay away."

"They are wonderful. I have been a repeat customer since 2015 and they have always sent wonderful gentlemen to do the estimate. I gave the same quality of service when they bring the rugs back to my home."

"Christian was respectful of our space and explained the process carefully. Our bathroom tile is perfect."

"The work is fantastic. We have a new, fully tiled, ADA-compliant seat installed in our shower, featuring high—quality workmanship."

"We have used The Maids for a few years now and are very satisfied with their work. We have the "Red Team" with Silvia as Team Leader. Silvia is friendly and all business who never fails to ask if I want "anything special?" They do a great job and are consistent. We have had other cleaning services in years past who were a disaster, leaving damage behind. Not The Maids. The quality of their work speaks for itself. I am a very happy customer and will be using their services for years to come. They are also reasonably priced."

"Successful project completed"

"Ali arrived promptly every day. He worked meticulously to clean and regrout 2 bathrooms, and at the end of each day he cleaned up the areas he was working on. Very knowledgeable about stone. I will use his services again!"

"We woke up one more recently and the temperature in the house was intolerably cold. I had the thermostat set on 75, which was much higher than we even usually have it, but even when I would switch the fan from Auto to Blow, the system seemed to cut on for a couple minutes and then just die, and it was blowing cold air. I was so worried because I was afraid to call an unknown company, and the people I'd worked with in the past weren't answering because it was so early in the morning. I called AQP and they answered right away (it was before 7AM) and said they could be here in an hour. When the technician arrived, he quickly diagnosed the problem and said he would have the part replaced and the system running within a couple hours, which he did. By afternoon, our house was warm again, and the cost was extremely affordable. I will definitely hire them again!"