Get matched with top plumbing installers for a remodel or addition in Dutch-Flat, CA

"They came out quickly and they were very efficient, I will use them again."

"as advertised"

"HORRENDOUS EXPERIENCE! They came out, stated my installed tankless system needing repiping didn’t have a recirculating pump built in & recommended I get one. They quoted $99/hour for labor & parts are separate. Stated there were no options for an external pump (not on market) & wanted me to purchase their system with one built in requiring to uninstall NEW system & install their system (thousands more) & stated it would require 2 men for 8 hours of work & appointment was booked. After researching, there are both universal recirculating pumps for tankless systems & the brand I had made an external pump specifically for the system I bought. When I told them this & that I would only need to have the system already in place properly pipped with external pump installed, they became hateful from that point on & demanded I had a non-working outlet next to system fixed before they would do any work (didn’t have this demand when I booked appointment with their system). I had already fixed the outlet but the lady who answers the phone repeatedly stated no work would be done until outlet fixed, even after I told her I heard her the first 5 times & would ensure it was done, she continued demanding every communication in a hateful tone, multiple times each communication. Was told I would get a new bid with their tankless system removed & labor hours adjusted, it took a week to get it & just 2 days before the appointment. I was shocked to see the bid was still high ($1300) since the system was already installed but only needed repiping & recirculating pump installed. I sent an email, I only requested to know how many hours they expected to need that day, she responded by telling me the appointment was cancelled & I should find another plumber. They cancelled 2 days before because I dare ask how many hours were needed on a $1300 estimate. Not only did they not know of universal recirculating pumps for tankless systems, or lied to sell me their system, but they wanted 11-12 hours of work (estimate not detailed so I estimated $100-200 for some parts) to repipe an already installed system & install a external pump. They are dishonest people & cancel if you inquire about the estimate which I believe was highly bloated. I will never use them again, buyer beware!!!"

"Tom was a great contractor. He was punctual, well prepared, and knowledgeable about the job progress the entire way. Additionally, he was open to any modifications to the job I came up with. Overall, Tom was easy to work with and the job came out better than we anticipated."

Cost is determined by the job. Payment terms are upon completion. Additional DBA - America's Best Window Cleaning.

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"The 2 nice young men did a wonderful job, and cleaned up after themselves very nicely. Knew their stuff!"

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

Temecula Property Improvement offers hands-on expertise for all your home remodeling, design and building needs. Whether you are remodeling a kitchen, considering new bathroom, or contemplating a whole house makeover we will focus on the quality of your total experience. At TPI, we make sure that you and your family are comfortable and cared for every step of the way.

"I have worked with the company three times in the past. The first time when I purchased a property and I had them test the well to check the gallons per minute it was producing. The tech they sent out had no idea what they were doing and could not figure out what the well actually produced. The second time, they sent the same guy out with his supervisor. They then figured out the pump was a 5 gallon per minute pump and that they could only determine the well was producing what the pump was allowing. That was 4 years ago. Now giving them a third try... Thinking they tried to make things right, I gave them a third chance to come out and try to diagnose another issue. Was my pump bad, or was it the control unit? The tech they sent had figured out the control unit was bad (burnt up inside, which we already knew) and that he would test the pump to see if it was still functioning. After working on it for 10 minutes....just 10 minutes...he determined the pump was bad and that we needed a new one. He seemed to be pulling the power just before the flow would start. He called the shop and said that he could replace the pump in two days, with one that pumped half the amount and that it would cost around $6000 and that we needed to make a decision quickly while they still had them. I told him I had to think about it and sent him on his way. Thinking he was pushing overly hard for a sale , I hooked up my own generator to the pump....and the water started flowing just fine. I called their shop, explained the issue to numerous people and said I was having an issue paying for a service call where the tech misdiagnosed the issue and was trying to not only sell me a unit that was not needed, but then take the better pump that was still working. After a a few calls and many minutes on the phone we then came to an agreement... ....Fool me three times, shame on me.... ...I would buy a new control unit from them and then they would install it and I would then pay them for the original service call. Knowing that my property is still under 4' of snow, they kept sending me late bills until I called the office one last time. They said the guy in charge of my "file" was out on leave and that they would talk with him and we would work something out when he returned. I just got a collections notice not even 20 days after I talked with him. At this point I will be notifying the Better Business Bureau and having my attorney contact them. Not doing a good job is one thing, but trying to defraud customers is illegal."