Get matched with top wood shake or composite roofing installers and replacers in East Walpole, MA

"Well, I knew it was time for a new roof. Based on its age and just looking at it, I knew it. I had put off this decision for quite a while now, but yes, now was the time to finally invest in a new roof. Would I rather spend the money on a Hawaiian vacation or perhaps a new Zero Turn Lawnmower yard toy? Maybe, but if I am thinking clearly and correctly, not really! I knew a great roof replacement would add great protection not only for the home, but for me and my loved ones. It provides peace of mind, dynamic curb appeal, and one less big worry. When looking for a new roof, I’m sure like a lot of you have or are doing, I checked around a bit and chatted with a couple of neighbors, family, and friends. I just wasn’t satisfied with the cousin’s son-in-law’s brother’s friend who can do it over a number of weekends mentality. I also wasn’t interested in some of their decision-making like those who would choose bargain basement, lowest cost options, or on the other hand that I felt had been way overcharged. I decided to conduct some online searches of my own. I found BHI online through one of those searches. I must say that I was quite impressed by what I initially read and saw about the company, their Awards & Accreditations, their Charity, and strong sense of Community, as well as their Go Green commitment. They also have an “Operation Payback” Awards program that provides a free new roof to an American Veteran every year. That was amazing, and along with their many exemplary reviews, I had to check them out further and made a call. Jim DelPrete, President came out to visit with me in short order and assessed my particular and specific roofing needs and presented all the relevant options and recommendations and some needed do’s and don’ts. After speaking with him, I was confident about their services and capabilities, the materials, and the process, steps and timeline for the job. I also felt that the project cost was very competitive, reasonable, and fair. From contract to materials delivery to house prep and to the completed roof and cleanup, the project went along quite smoothly. I am very pleased with my new roof. I really am and I would like to publicly thank Jim, Elias, Sean, Samantha, and the whole crew. Some final words to share about my experience with the BHI team and with this home improvement project in no particular order: Customer-centric, Timely, Communicative, Knowledgeable, Consultative, Responsive, Friendly, Courteous, Fair, Neat, Transformative, Attentive, Cost-effective, Excellent work, Excellent materials, Professional, Impressive. Home is Improved! If you are tired of looking at your old haggard worn out roof like I was and will be in the market looking for a new roof or perhaps other home improvement services, I strongly advise and recommend that you check out Beantown Home Improvement at [*** Link removed ***] and call them at 781-293-1417 or email Jim at jim@beantownhi.com"

"They were timely, prompt and efficient with a fair price quote and conscientious, caring workmanship and service. When the hammering on the roof caused my kitchen fixture to shatter, Tim came with me to Home Depot to select a replacement, which he purchased and installed."

"We had a bad leak from the roof into our house from an ice dam and we needed someone who could do the repair the same day. They were able to remove the snow and ice from the roof, repair the tile and seal the area in the attic where the water was coming in. They were fast and efficient and we appreciate the same day repair."

"Everything was great except cleanup. There was a misunderstanding about which shingles we wanted, but Willard made good on it. They even removed a small area where they had installed the wrong shingles and replaced them with the right shingles, all at no extra charge. The new roof looks great. The only problem was cleanup. We found a large number of nails in our yard and on our driveway, and a lot of pieces of plastic lying around."

"We had fantastic experience getting our roof replaced. Dan helped us out with a great presentation, and everything that was promised was delivered. The crew represented the company well with the install. We would definitely recommend to anyone looking for a roof."

"Mr. Cook responded promptly to my request for an estimate on my roofing job. He arrived as promised and provided a very thorough and fair estimate for the work requested, which was re-roofing the house, a garage, an addition and a shed, adding a 27' section of gutter to my garage and replacing two skylights in my addition. He was professional and personable, as well as very knowledgeable. The estimate he provided was complete and fair. In addition, he provided a list of homes he had roofed (with shingle colors) so that I could get a good idea of the color in actual lighting conditions. I was very pleased with his interaction and have no doubt as to his capability. Unfortunately, you can only hire one firm and I opted for a different company but you should contact him for an estimate on your job. He is well established and would be competitive."

"Quick response to repair leak which was great because heavy rains were on the way. Partial roof replacement was very conveniently scheduled around the weather and my and my tenants availability. Work was completed in less than a full day. They cleaned up well. No mess left outside the house or on the porches (3 family house)."

"I had a small leak. Sprague quickly diagnosed the need for a very expensive roof repair. I also had a skylight that was dripping and decided to replace a group of four skylights. The work was spread out over a longer time than anticipated, which Sprague said was due to unusually wet weather. As far as I can tell as an amateur looking up at the roof from a distance, the quality is good but only some winters with no leaks will confirm that. They put some rather conspicuous shiny white concrete in one small part of a strip of gray concrete but said it would eventually weather to the same color. The substantial problem came over the skylights. My existing skylights came with retractable shades for those summer days when sun shining through the skylights could be blistering hot. During the initial conversations, we focused on whether we would be able to use the old shades or would have to replace them. When the job was done, there were no shades and they were emphatic that the shades were not included despite our detailed conversations about them. The wood just inside the skylights had been replaced and needed to be overlain with higher quality wood and painted. I had assumed, based on our conversation, particularly about the shades, that doing these things was part of the job. But I didn't explicitly write the shades into the contract. Regarding the wood, they pointed to a sentence deep within the many pages of the document that left me responsible for any inside work. I had seen that but never imagined that the wood they used would have to be covered up with higher quality wood before it could be painted. I was quite surprised, particularly when I found out that this residual work, requiring a carpenter, a painter and a shades specialist, would cost several thousand dollars. I felt stupid to have relied so heavily on the conversation and to have signed off on something that only a professional would understand. In the future I would recommend having a specialist lawyer review any contract. It would have been much more professional of them to clarify at the beginning how much would remain to be done after they finished what they understood to be the job. Finally, a small thing: They didn't clean up carefully. Left in the yard were things like a roll of what looked like insulation, thirteen pounds of copper nails (I weighed them), and other stuff. I didn't feel comfortable throwing all those copper nails in the trash, so they sit in my garage pending possible donation to some workman standing outside Home Depot on my next trip there. Because of a previous experience with Sprague, I made a point of asking them to be sure to take away the advertising signs they had placed in my yard; they promised they would, but they didn't."

"I contacted Kevin the morning after the storm, as soon as we were aware of the problem with our roof. He had a crew at our house that afternoon. They completed the repair efficiently and cleaned up thoroughly. We had some spare shingles left over from when the roof was put on originally, and they were able to save us money by using the materials we had. The cost of the repair was very reasonable, as well."

"Couldn’t have gone any better. Timely professional and high quality. Would definitely recommend for a new roof project."