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"Hired for lawn service. Had to contact everyone to see what the schedule was for service. Said they would come out if needed but were missing yards because of the rain and then didnt. Final service they blew grass all over everything and didn’t properly mow and weedeat everything and then they cancelled service before I could."

"The first summer went well. They were timely and my lawn did well. Last summer (2018) I pre-paid 5 treatments. I had to call in the middle to end of June to see if they were coming to begin the first treatment (by this time any pre-emergent treatment was way past due and my lawn was a mess). I had to call them again for a second treatment and also asked for some consultation as my lawn was looking the worst it had ever looked. The representative who came out was not at all interested in listening to me and just kept saying "well you have that tree there..." and etc. and did not offer any suggestions for a quickly disappearing and weed infested back yard lawn. At the end of last season I had more dirt than grass in my back yard and asked them to come out again. They said they would but never did. When I spoke to people in their office they kept telling me that they were sorry but that they were short of staff and etc. I would never hire these people again and am now left with a dirt yard and wondering what to do."

"I called a week ago for quotes for a mosquito spray this last Saturday. I had two other companies lined up to come and spray our yard, but cancelled as truegreen was cheaper. I never heard back by Thursday on when they would be out. Got in touch with them again and they said it was never possible for them to be here before Saturday. By that time I couldn’t get any company out and me and my guests were eaten alive by mosquitoes. I now hear they will be here tomorrow, at this point I am extremely upset and will never schedule service with them again."

"This is not a lawn services company in Abilene"

"They had to replace a diverter cartridge but they broke it. Initially, they told me that everything was fine but then I noticed that the water was dripping and not diverted correctly. They claimed that the spout dripping was normal and I had Grohe sent me a new part to be installed. The new plumber who replaced it showed me how the initial diverter's spring was broken during installation. Very disappointing, especially the fact that they did not take ownership of breaking the part and charged me an exorbitant amount for installation. They wanted the same exorbitant amount to install the new part."