Get matched with top egress window installers in Ely, IA

"Costly! Incorrect measurement of basement windows delayed installation by months. I had to recaulk inside and out, to reseal. Broken window-slider handle. My continuous calls for window installation yielded, no apology or price break. Once installed payment notice immediately mailed with threat of collections because contract states payment at time of completion. No follow up on warranty, servicing etc of my crawl space encapsulation as promised to me at time of signing contract."

"We are pleased with the window well covers.  They can lock from the inside which is an extra security feature.  I have a better piece of mind that animals and children will not fall in the window wells and get hurt. <br />"

"Generally it went okay, though my contact seemed to be pushing me to a very expensive window replacement that was at odds with the advice that I received from another vendor.  Moreover, when I asked the representative to communicate with the other vendor, he said that they were competitors and refused to do so."

"The handyman called me and informed me that the window well was not a regular fit and that it would need a special fit. He then asked what my goal was with the window well. I informed him that I just wanted to keep water out. He then said that he could just put a cover on it, and did it that day. This ended up costing me less than the original estimate. <br />"

"We had a Bay window installed in our house approximately 5 years ago, we had numerous issues with this window company, but we love the way it looks and are still very happy with it. We needed to replace a couple other windows in the kitchen and started looking to replace them with a bay window as well. I wanted the two bay windows to be the same or as close as possible, so against my better judgement, we went with the same company again. The estimate was done very timely, contractor was nice, prompt etc. When it came time to install the window, which he assured us would only take a half a day, he called and said his crew and quot;bailedand quot; on him, so we had to postpone the install for another week or so. He finally showed up to install it, help arrived later to lift the window in and all was proceeding very nicely. He was putting up the inner trim boards and cut one about 2 foot too short. So the job was not completed. It took him a week to drop off another trim board so I could stain it, and we are still waiting (3 weeks) for the job to be finished. I'm sure it will look great when it's done, but for now, we have a very ugly looking side to a potentially beautiful window. I realize this is a minor detail, but in my opinion, the company should have put the completion of one job at the top of the list before more were started. I called the installer and made a point of saying I was not going to pay for the window till it was complete so I would appreciate it being done very soon, as I was sure the billing cycle would be starting anytime. <br /> Don't get me wrong, I love my windows, they are beautiful, but I just don't think the company or installer handled the situation in a very timely manner. He is very nice, a hard worker and does great work, but I feel the whole thing could have been handled better. <br /> The trim board was put up and looks great, but a few other things still needed to be done beofre we could call the job finished. <br /> On September 21, the window was finally completed. The last tiny piece was put in place. <br /> All in all, the window is just what we wanted, looks great and I'm sure it will last, but the length of time it took to get to this point was a little beyond what we would have hoped. <br /> <br />"

"Gary and his assistant explained everything they were going to do and did a great job.  The doors were installed on the day I had scheduled and he finished ahead of time. <br />"

"It was really fast. I expected a day's work but it only took them a couple hours. Given the materials and how long it took to install it, it seems like the price was rather high."

"Job appears to be well done. The installer didn't always honor the agreed upon schedule."

"My dad used Marty for his house and recommended him to me as well. Two folks came out and did the estimate. I told them because of my money on hand I didn't want to do all the windows at that time, but would rather do the front side first, which was a large window in the living room and two bedrooms. The windows were specially ordered and custom-made per the measurements and he arrived 10 days later to install them. I noticed it appeared that there were a couple too many windows in the back of his truck, so I asked him about that. He said it was enough windows for all the house. I reminded him that I didn't want ALL the windows done, just the front. He insisted that I said I did want them. I let it go at that and figured we'd come to some resolution before this was over. <br> <br> <br>This is the part where things COULD have gotten sticky, but it all worked out. We talked about it and he said I'd probably just have to cover part of the cost. I didn't like that idea, but I didn't want him to have to eat the cost since they were custom made. We came up with a solution where I'd pay for the two extra windows (kitchen and one bedroom) at cost, which seemed fair and happened to be affordable for us. It only added an additional $600 to the overall cost, bringing it to $3600, which I thought was more than reasonable to outfit an entire 1000 sq ft house with new (Viewpoint) casement windows with high ratings. He said if I was fine with that I could just install them later on. He worked by himself that first day and almost got everything done, but had to come back a second day to finish. On day 2 he finished quickly and then prior to leaving for another job he helped me install the bedroom windows, showing me how to do it for later on. With that knowledge I was able to install the kitchen window with absolutely no problems. <br> <br>The quality of the work was great, however I would guess that MOST people aren't as lenient as I am on things like this. Experiences may vary but overall I'm pleased because Pella was going to be $8,000!!!!"

"Our experience with Bob and his team was wonderful! They were very responsive, showed up when they said they were going to be there and did great work. The tiling in the bathroom specifically in the shower turned out beautiful as well. Great people to work with!"