Get matched with top tile installers or repairers in Eugene, OR

"We purchased cabinets for our new kitchen and bathrooms from Larry and Angel Haynie of Big Larry Designs. I have contracted with multitude of vendors throughout my 35 years of general contracting and remodeling and have never felt compelled to write a bad review, this being my first bad review. Big Larry Designs & the Haynie’s are, by far, the worst vendor/owners I have ever done business with. That said, I do take some responsibility for the issues, as I broke my own #1 rule: NEVER, NEVER, EVER, pay a vendor in full for their product prior to delivery, especially when that product is delivered months out. A deposit is fine, full payment is a HUGE mistake. A full payment requirement puts the buyer at a distinct disadvantage when problems arise, and problems will arise. A paid in full vendor has no “skin in the game” to communicate, keep commitments, and solve issues."

"Once they arrived it went well. I was told there would be an email in advance to confirm. Did not get an email. I called and left a message to confirm the appointment. Did not receive a call back. The cleaner was on time for the appointment so I guess I need not have worried. Still, would have appreciated a return call."

"I DO NOT recommend this company. The technician that came was very nice but it was his first day alone. He did not know how to remove the shower handle and in the process broke the handle and the valve (and also broke the drain when he removed it as well). Water shot out of the broken valve and he then flooded my second story bathroom and the kitchen below. He did not know where the water shut off valve was located. It caused over $5000.00 worth of damage to my house. I understand that accidents happen, but the owner was not at all responsive and actually never came to my house to talk with me or assess the damage but sent his manager instead. He never contacted me I had to contact him, multiple times. He drug his feet on getting insurance involved and over a month later I still have a completely gutted bathroom and a giant hole in my kitchen ceiling. And with all of this trouble and headache and time this accident on their behalf caused me, he wouldn't even offer to do the bathtub resurface for me. He recommended another company. At this point, I do too. Horrible customer service. We had it redone by another company who was quick and fantastic."

"Communication is terrible! Brittany will ignore you and ingnore you time after time"

"This guy did an exceptionally poor job on my outdoor kitchen cabinet! It looked great when he did it, but he wouldn't come back and seal it like promised, and all the grout between the tiles is cracking and falling off, I called and sent pictures and he has so far refused to come and fix it, and has now stopped returning calls or texts. All the wood on the top if my cabinet is now wet and damaged, so I know have to pay someone else even more money to fix his horrible workmanship, and they are charging me more to fix another contractors damage. I spent almost 2 grand on this job, and paid for all the materials, And now I won't be able to use my outdoor kitchen till next year. I have left reviews on 3 other sites, and there were several other unhappy customers that left reviews before me. DO NOT HIRE THIS GUY!!"