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"The owner Eric was very responsive. He came over to measure and give me a quote very quickly and was able to have the work done the next morning. Kyle and Charlie that did the work did a good job, were professional, did clean work. They did a good job helping me understand the process."

"Went well. pumps replaced"

"Good job done."

"Absolute ripoff, along with shady business practices. They were prompt and courteous, but that's about it. The technician came and had to replace a $200 part on my boiler, it took him under an hour to do the work. A simple Google search showed at least 10 places to buy the exact part, all around $200. No other parts were needed for this repair, I researched what is involved. I was charged almost $1000, including their $89 diagnostic fee just to walk in the door. So apparently it's a $600+/hour labor rate? I'm obviously in the wrong line of work. This was not an off hours emergency call either, it was a scheduled appointment in the middle of a weekday. The shadiest part of the entire thing was that on the invoice (that they email you later) they bury all the cost, it's not itemized i.e. labor vs parts cost. It just says replaced (part) = $1000. A super scummy and shady way to run a "professional" business, taking advantage of people who don't know any better. I wouldn't be surprised if they also sell used cars. Never again Gervais. You've all been warned."

"Over charged my father for a backwater valve repair gave him an invoice with no specific breakdown on the job that was done. Had to request for a breakdown invoice Charged him $4k for a 4 hour job that was not done properly as the basement re flooded again. Gave me a run around for 3 weeks to get a breakdown on the invoice. As you can see from the screenshot.poor work Watch out for these guys. They don’t get the job done and they overcharge. We had to also pay for their the permits they were suppose to already have. And also pay for the rental truck and fuel! Second image is from the basement re flooded again after work was done"

"I hired Nilton and his company Pro Touch Construction to help completely demolish and renovate my 2BD 2BA 900 sq ft condo when I originally purchased it. The project included: - Complete demo of each room - Kitchen expansion and remodeling - Appliance installation (dishwasher, sink, stove, etc) - Complete remodeling of both bathrooms - Converting a stand up shower in one of the bathrooms to a walk-in shower - Brand new electrical and plumbing work (including installing in-wall speakers throughout the condo) - Install new vinyl flooring - Repainting the entire unit - Etc One of the things that stood out the most for me with Nilton is that he took the time to meet with me (several times) at the condo when I first purchased it. I had spent time designing each room with an interior designer using Pinterest photo albums and other inspiration I had found. But I also had a very fixed budget which not only did he make work but he consulted me on things I should consider to save costs (including going with vinyl flooring vs hardware floors). As shown in the photos, Nilton and his crew completed the project to absolute perfect. I was absolutely blown away with how beautiful my condo looked after he finished the job. And it's been 4 years and I still get compliments to this day from everyone who comes by to visit! Also, some of Nilton's suggestions (e.g. vinyl floors vs hardware floors), helped me save thousands of dollars in the long run. If you're looking for a skilled general contractor, who's very personable, honest and hard work — hiring Nilton and Pro Touch Construction yesterday. You will not be disappointed!"

"Extremely satisfied with project from start to finish. In my opinion communication is always the key to all successful projects, DS General Services excelled in this area. All calls and questions were returned and addressed in a prompt response. Wellington DaSilva and his team were courteous, clean and professional. My wife and I are extremely happy with our new walk in shower and will definitely reach out to DS General Services for any future projects."

"He was here to fix the clogged toilet and flushed the toilet since some of the water had receded. Then he walked away while it was flushing to go back out to his truck. While the toilet was unattended the toilet overflowed and the water went out of the toilet and into the walls and down into the basement. He apologized and gave a discount but I wouldn't use them again."

"I used Sila for the first time this year using their Triple Bundle Coupon (Heating, AC, and Water Heater maintenance). I would highly recommend just calling them to book your appointment (the online chat is not as helpful). But otherwise super easy to book an appointment. They gave me a call about an hour before the tech was supposed to arrive and he arrived within the expected time. I had Nick as a technician. He was extremely cordial and I appreciated how he brought shoe covers (for when he had to walk around inside my home). I also really appreciated all the information he provided after the service was completed. He gave suggestions and product information hat could help improve the performance of my systems and helped explained what those items were in a way that I (not a HVAC pro) can understand. Really glad I used them for my PM this year!"