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"I enlisted Korinne Loper?s services from Elite Cleaning Co. and can?t complain about her work. However, once she and her mom, Sandra, started cleaning, she jacked the price up to $150 more, which didn?t sit well with me, but I went along with it and paid her what she asked. She never completed the cleaning job for which she was hired. The bathroom she cleaned as a whole was done well. However, she didn?t clean the floor. She promised someone would come over and clean the Arizona room, but that was a lie. After getting paid and leaving for the day, I called her back that evening to find out what day her cleaner was coming over to complete the job. She reneged on her promise to do so and said she would not return unless I paid her more money. I also told her she didn?t clean the bathroom floor, which was part of her job. She didn?t seem to care and said it?s no big deal. I guess it didn?t matter because she already got paid! To make a long story short, If you hire her services, be a"

"They were great and very sweet, but the dusting and mopping could have been a little more thorough."

"Luis was absolutely amazing hard worker, he was professional and helped me to understand exactly what the job would entitle with a great price. I was expecting the job of removing a bath tub to take at least half a day, Luis was fast and also cleaned up when the job was complete. I know who I will contact with other jobs that I will need completed before the end of year. Job well done. Thank you Luis!! Yvonne Sanchez "

"Shyanne is a wonderful business woman! She is efficient and very kind her work is amazing I would definitely recommend hiring her if you need your home shining bright!! "

"Arrived as stated, did the job quickly.and efficiently. Professional. "

"The girls that were sent to do the cleaning were GREAT, did a wonderful job. My problem is with the companies' transparency and customer service. i gave all the info asked for in order to receive a quote, I received the quote accepted it and was then told after an hour into the job, the apartment was way too dirty and the girls would need more time to leave it clean, mind you they don't shampoo carpets. I spoke with the manager, very very rude, Natalie, she had the owner Miranda call me. I don't mind if more time was needed what I don't appreciate is that this company doesn't know the difference between a quote and an estimate. Miranda argued that the two mean the same thing, which they do not. When the ladies arrived and looked at the place, at that point they could have said "too dirty, we are going to need more time", at that point I make a decision but when the company knows that the apartment has to be turned in that same day, they seem to think they have you over a barrel and can choose to "scam" the customer. I only selected this company because they were on your site, I would suggest that you review their tactics. Again, the cleaning was excellent, but the company is not transparent. I don't like to give an F for the overall rating I wish you would separate the ratings between the cleaning and company, but since you don't I will give an F."