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"I will call this “The Good, The Bad and the Ugly review” as I am breaking this review into the 3 teams that we had – 2 very good and done quickly and 1 inferior with the most time spent at our house – thus the overall 3 star grade. The Good • Roofing Team – Grade: A. Efficient, good job, found virtually no nails or roofing materials on the ground • Gutters – Grade: A. One man crew but he knew what he was doing and provided good suggestions for modifying our water flow. The Bad • Siding & Window Team – Grade: C to D. Not sure how they were trained but they didn’t seem to understand some common construction basics. A few of the many examples – o They nailed the siding on wrong and had to start over. o They almost ripped the 120V electrical outlet off the house without turning off the breaker but it was the weekend and we happened to be in the garden and saw them. o Installed the dryer vent wrong twice – once painting it shut and the next time putting on a vent with a label on it saying “not for use with clothes dryers” due to the pre-installed screen. The Ugly • Siding & Window Team – Used caulk as touch up paint on LP Smartside (or just used the siding to clean off their dirty fingers?) – leaving random “chicken pox marks” all over new siding. Garage, driveway and all 4 sides of our house were filled with equipment and garbage for the length of the project. Not the crew to have if you have children or pets – they left old saw blades and other sharp objects around the garage entrance and the house. I didn’t expect a spotless home every night but I didn’t expect to be living with this much disarray with minimal clean up each night, even after asking the supervisor to improve pickup of at least garbage and sharp objects in the garage and the common walking paths. Nor did we expect to be spending our fall cleaning caulk off the “maintenance free” siding and re-painting it and installing our outside boxes correctly. I will give the owner credit for realizing that his siding and window crew did inferior work and giving us a discount on our bill. None-the-less, I am rating the services provided based on the quality of the work done."

"AWESOME EXPERIENCE. Chase and Bruce provided a fully detailed inspection and estimate for my roof and other home repairs. Great product, perfect install, wonderful customer service, and my insurance agent says they are the best. Highly recommend Excel Renovations without any hesitation."

"Rachel was extremely helpful with the process of replacing our roof. From insurance questions to tile selection, she was there. We had to wait until after winter to have the work done but Rachel was good about staying in touch with us. Her project manager discovered more damage than the insurance adjuster found. They fixed the leak and told us not to worry as they would contact the insurance company. The roofers themselves were a credit to their profession. They were courteous, hard-working, and thorough. They left our property debris free. I highly recommend this company."

"The sales rep was very knowledgeable and helped me pick out what I needed and what was best for me. The installers were on time and very efficient. They cleaned up after themselves and were very polite. I was extremely happy with the work they did and the customer service.
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"The work was done quickly and done well. The area was cleaned pretty well for the most part - but some nails have been found here and there. Overall very satisfied."

"Roofing was fine, but when I called because of a leak 3 months after the warentee period, I was told the rate per roofer was $185 for the first hour and $98 per hour after that. No flexibility or willingness to work with me at all. The leak was not new just newly discovered. Does not matter. Legally they may be right but this attitude is not what customer service I want to have in my life. They will not get additional work from me."

"I'm impressed with Tom from CAPITAL CITY EXTERIORS. He was more knowledgeable than his competitors especially about gutters and he took the time to make sure he gave us a quote for what we needed. He listened to what I had to say but also gave his expertise in a professional manner. He came out within the week to look at the work and returned a quote in a timely manner. The price is in line with their competitors. We chose colors and CAPITAL CITY EXTERIORS will start doing the work next week."

"The process was super easy. Austad came out and looked at why needed to be done and gave me a quick estimate. I was able to schedule for them to come back within the week, the work was done quickly and mess free. I was very impressed with the contractors work and my roof has been great since!"

"Eric and the team were professional and courteous. Very clean work. They even repaired 3 of my fascia boards. Highly recommend."

"Had some hail damage to the roof and they drove out to check it out and give me an estimate, what I really liked was the gentleman (can’t remember his name) I talked with didn’t seem pushy or didn’t seem like he was trying to get me to spend more money than was was necessary and the whole process that seemed stressful at the beginning, wasn’t stressful at all and was very easy without having to talk on the phone with a whole bunch of different people. The work done was quality, as far as I can tell, and was done quickly and wasn’t a nuisance to my family and me during the process."