Get matched with top wood fence repair pros in Fort Lee, VA

"Our chain link fence was damaged by falling tree limbs as well as destroying 2 gates. The repairs to the fence are better than I expected and the new gates are a great improvement."

"It's just a fence......... Ashley was our project manager, and she did all she could to help me get through the issues of my fence, which I appreciate. The actual installation of the fence is where the disconnect comes. The contractors are there to put up a fence. However, that may go. Since Dandale employs these people, I assume they are up to the company's standards and living up to Dandale's mission. I assume they have worked on other projects and have gotten approval, making their resolution and customer service how Dandale wants the experience to go. After my wood fence install, I had concerns about some of the wood quality used. The contractors dismissed me six times, saying they had to use it, and gave me the final walkthrough paper to complete on my FIRST final walkthrough. The final walkthrough paper is misleading because to sign is agreeing that "you are 100% satisfied," which was not true in my case. After getting in touch with Dandale and showing pictures, the contractors had a change of heart and suddenly left and returned with better wood quality. After changing the pickets and one rail post, I pointed out two more. Instead of changing the whole rail, they cut it with a chainsaw, cutting into the post simultaneously. They then put a new half piece up (for some reason, leaving the other half of the poor-quality wood still there) while leaving the splice in the post and the point where they connected unevenly showing. To make matters worse, they left without a walkthrough, meaning there was still another rail similar to this janky fix that needed attention, but at that point, I no longer wanted the same crew and mentioned this to Dandale when I contacted them with the new update. The answer: The same crew returned a third time to put a picket OVER the unsightly uneven half-board connection they made (hiding it) and did not address the issue of driving off. I asked the contractors for a new crew to do the final repairs, but they insisted on doing the last rail and, this time, did a final walkthrough with another family member. I still don't know what it looks like a day later, nor do I care to know. Dandale approves their methods, so there is no need to continue to go back and forth. My experience is why I say Gillian oversold the company. It is not a miracle fence company that only does fences and has the highest quality products. Some may be true, but it does not translate to an experience, unlike any other fencing company. My experience was not the highest experience or quality (without much back and forth). It is just a fence company that CAN put up a nice fence. It is not worth automatically stopping here just for the name or what the salesperson says at the two-hour quote (and yes, it takes two whole hours) CONS Pressure cooker: Personal preference probably, but I do not like making decisions on the spot. When you get the quote, you must accept it at the table or lose it. Another pressure cooker moment is when doing the final walkthrough; you are walking through with the same people with whom you may have voiced concern and had to go back and forth. Uncomfortable, especially if you have the same number of back and forth as I did. Problem-solving: When you have an issue with the contractors, they send the same contractors out to fix the problem you have already told them about. For me, this meant them leaving and coming back too many times. By the last time, it is clear that customer service is out the window. Quality: The contractors ignore the quality of the materials when picking, loading, unloading, or using them. Only some of the wood is poor quality, as most of mine was good; however, to boast that you have the highest quality product means you vet through the material. From my experience, this is not the case. It is "you get what you get." PROS: They offer a flat rate Military Discount They handle your HOA They advertise to have a five-year warranty (I cannot attend to how this will go, but I may have to use mine) The consult to get a quote is scheduled quickly The process from beginning to end is done as soon as possible The contractors were pleasant Gillian bleeds Dandale (she may have oversold the company, but she deserves every bit of acknowledgment for how she represents them) The direct Dandale employees are pleasant, professional, and friendly."

"Love my new fence!!! Love the communication and the options that were provided to me. Saul, the project manager was awesome making sure the measurements were correct and when the installation could be completed."

"Very nice, good communication and hard working. Came up with a good looking solution to an awkward area we needed to add fencing ."

"I requested an estimate to stain my new wood fence on a Wednesday. A Plus Paint Works provided me with a competitive quote on Thursday and was able to stain my fence on Friday. Their team of professionals did an quality job and finished in one day. I highly recommend this company!!!"

"Very courteous repairmen. Very nice to work with."

"Extremely high price quote compare to other professional fence companies."

"We hired JM Concrete to remove an old broken sidewalk and pour a new one for the entrance to our home. They did a wonderful job. They are easy to get in touch with and good at returning phone calls. They gave us an excellent price on the job. They were professional, courteous, and worked hard. We are very pleased with the finished product. I would definitely recommend this company."

"This was a very involved plaster repair and remediation job, in a very old house. Grady is the only person (or company) who was willing to take on the job and drive all the way from Pennsylvania to our home in Northern Virginia. There are very few people who do this kind of work anymore (we really searched) and he is an expert in his field. We needed to work around his schedule, because he is in demand in the tri-state area, so it took awhile to schedule the work to begin... but it was worth it."

"Repaired sections of my privacy fence and replaced a gate. I highly recommend them. I should have used them to put up my fence the first time. They were punctual and neat."