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"Tony did a walk through and described how the job was going to get done. Then sent me a contract. He then did the job and left out a vital aspect of the job. Asked why a step was not performed as we discussed during the walk through of job. He stated, well that part was not in the contract. Also, had to call him many times and file a complaint to the BBB. Once the BBB complaint was filed. He came back to complete another portion of the job he never finished. By the way still trying to figure out how to remedy the issue I now have. Due to the vital aspect that was not in the contract. Thank you Tony, real nice!"

"Mario was fantastic he came out as soon as I called him and gave me a great price for a new porch ,steps and walk. His crew was also great They came out the first and did the demo work and did the framing for the new work. the second day they poured the concrete and finished the job. They also did a great job cleaning up and left the job site looking great. You will in no way be disappointed if you hire these guys. Great job Mario."

"We have had a disastrous and extremely frustrating experience with PermaSeal. PermaSeal installed a drain tile system at our house. Months later we realized that they broke a pipe that they installed which resulted in the drain tile system pouring water into our ejector pit and flooding our septic system. There was a huge hole in the pipe, and it was grossly negligent that it was installed this way. This problem flooded our back yard with sewage and caused several thousand dollars worth of damage/costs. When we realized what was happening, they sent out a tech who found the broken pipe and completed the repair.  However, when we asked that they reimburse us for the costs we have had to incur or give us a partial refund to cover them they have completely dropped the ball.  We have called the manager we were told was handling the situation multiple times only to hear that he’s waiting to hear from another manager who’s handling the case. They won’t give us any contact info for that manager and say that they will reach out. It has been a month since we notified them of the problem, and all they can tell us is that “they’ve passed our case on and we’ll hear from someone.”  When you are a potential customer, their communication is excellent and timely. However, once they have your money, it seems they couldn’t care less about if the job was done right or addressing problems. We paid PermaSeal an enormous amount of money for the drain tile system, and thousands more for damage/costs that they caused. We shouldn’t have to wait weeks for a phone call."

"Overall the work was great. They provided a reasonable price and were able to start immediately. Victor and Pedro communicated regularly throughout the project and provided great customer service. The quality of the work was great. Overall everything looks great and we'd be happy to use them again in the future. Thanks for your great work!"

"They did an excellent job in a very timely matter, and very competitive rates!!!"

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"Outstanding work! Showed up at the time promised, very professional, did an exceptional job."

"Project looks Neat & Great 👍"