
Perma-Seal Basement Systems
Perma-Seal Basement Systems
Perma-Seal specializes in protecting the value of your home backed by 45 years of serving the Chicagoland and NW Indiana areas. Our basement waterproofing stops leaks and flooding, our foundation repairs fix settling and bowed walls, and our crawl space solutions control humidity and improve air quality. Our concrete lifting and leveling service offers a reliable, quick, and highly effective way to repair your sunken, cracked driveway, patio, pool deck, or sidewalk for a fraction of the cost of replacement. Additionally, we provide yard drainage solutions, sewer and plumbing services, and home comfort solutions such as air sealing, and insulation to ensure your home remains in top condition. What sets us apart? Our commitment to superior customer service and our solid warranty. Any product or work covered by our warranty is serviced free of charge for the entire warranty period. Choose Perma-Seal for reliable, quality solutions to keep your home safe and comfortable.
"We have had a disastrous and extremely frustrating experience with PermaSeal. PermaSeal installed a drain tile system at our house. Months later we realized that they broke a pipe that they installed which resulted in the drain tile system pouring water into our ejector pit and flooding our septic system. There was a huge hole in the pipe, and it was grossly negligent that it was installed this way. This problem flooded our back yard with sewage and caused several thousand dollars worth of damage/costs. When we realized what was happening, they sent out a tech who found the broken pipe and completed the repair. However, when we asked that they reimburse us for the costs we have had to incur or give us a partial refund to cover them they have completely dropped the ball. We have called the manager we were told was handling the situation multiple times only to hear that he’s waiting to hear from another manager who’s handling the case. They won’t give us any contact info for that manager and say that they will reach out. It has been a month since we notified them of the problem, and all they can tell us is that “they’ve passed our case on and we’ll hear from someone.” When you are a potential customer, their communication is excellent and timely. However, once they have your money, it seems they couldn’t care less about if the job was done right or addressing problems. We paid PermaSeal an enormous amount of money for the drain tile system, and thousands more for damage/costs that they caused. We shouldn’t have to wait weeks for a phone call."
Liz K on August 2025
Perma-Seal specializes in protecting the value of your home backed by 45 years of serving the Chicagoland and NW Indiana areas. Our basement waterproofing stops leaks and flooding, our foundation repairs fix settling and bowed walls, and our crawl space solutions control humidity and improve air quality. Our concrete lifting and leveling service offers a reliable, quick, and highly effective way to repair your sunken, cracked driveway, patio, pool deck, or sidewalk for a fraction of the cost of replacement. Additionally, we provide yard drainage solutions, sewer and plumbing services, and home comfort solutions such as air sealing, and insulation to ensure your home remains in top condition. What sets us apart? Our commitment to superior customer service and our solid warranty. Any product or work covered by our warranty is serviced free of charge for the entire warranty period. Choose Perma-Seal for reliable, quality solutions to keep your home safe and comfortable.
"We have had a disastrous and extremely frustrating experience with PermaSeal. PermaSeal installed a drain tile system at our house. Months later we realized that they broke a pipe that they installed which resulted in the drain tile system pouring water into our ejector pit and flooding our septic system. There was a huge hole in the pipe, and it was grossly negligent that it was installed this way. This problem flooded our back yard with sewage and caused several thousand dollars worth of damage/costs. When we realized what was happening, they sent out a tech who found the broken pipe and completed the repair. However, when we asked that they reimburse us for the costs we have had to incur or give us a partial refund to cover them they have completely dropped the ball. We have called the manager we were told was handling the situation multiple times only to hear that he’s waiting to hear from another manager who’s handling the case. They won’t give us any contact info for that manager and say that they will reach out. It has been a month since we notified them of the problem, and all they can tell us is that “they’ve passed our case on and we’ll hear from someone.” When you are a potential customer, their communication is excellent and timely. However, once they have your money, it seems they couldn’t care less about if the job was done right or addressing problems. We paid PermaSeal an enormous amount of money for the drain tile system, and thousands more for damage/costs that they caused. We shouldn’t have to wait weeks for a phone call."
Liz K on August 2025