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"We recently had new wood floors installed in our home, and the entire process was smooth and stress-free. The team was punctual, professional, and paid close attention to detail from start to finish. They helped us choose the right type of wood, completed the installation on schedule, and the craftsmanship is excellent. The floors look beautiful and completely transformed the space. We?re very happy with the results and would definitely recommend them to others."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Right before my warranty expired the bathtub I had refinished started peeling on the area in front of the tub. When I called to get it fixed the office that did the original job was redistricted and would not service me so there was some back and forth with the new location in my service area taking responsibility for the repair. They finally agreed to do the repair but never completed it. The area they fixed was patched but never repainted to match the rest of the tub so it now looks white in some area's but a dingy gray on the patched area and now my warranty has expired."

"I received an elevator kit and assembled it myself. The instructions were OUTSTANDING! Clear, concise, comprehensive. Hired someone to cut the hole in the garage attic floor and installed it myself."

"Perfect. I enjoyed getting to sit in the storm shelters at their showroom to help with size selection. After signing up for the install, they connect you to an online portal to manage the contract and to update building permit number, etc. Installation was prompt and clean."

"Horribly. I had my terrazzo floors supposedly diamond sanded to the tune of more than $3,000.00. The results were nothing like the results depicted in “before and after” photos here. My floors were clean , but they still looked pretty much the same as before. I was disappointed, but didn’t make a fuss. However, in the 3-4 weeks since Total Finish treated my floors, large numbers of deep holes have been appearing in my floor, as if it is disintegrating. This morning so many new holes appeared that I called Lorenzo in a panic. He came by this evening and before even getting from the front door to the living room (while he was still in the entryway), declared that the damage had already been there (even before seeing all of the damage). He then implied that I was lying. I immediately called the realtor and former homeowner IN FRONT of Lorenzo. When the former owner confirmed that the floors were not damaged at the time of sale, Lorenzo again insinuated that I was lying, implying that I wasn’t actually talking to the former owner. I then texted several other witnesses who confirmed the previous condition of my floors, yet Lorenzo refused to even consider that they might have caused the damage. The fact that he appeared to abdicate all responsibility before even seeing the extent of the damage, as well as calling me a liar, was disappointing. This is not the way a decent, honorable, honest, and ethical company does business. I am a nurse and work hard for my money. I don’t have $3500 to flush down the drain and then pay even more to fix the damage this company caused. He then sent me a partial video in which the guys who actually worked on the floors appear to complain about not being tipped? Regardless, the video does not depict the damage I am complaining of, nor did Lorenzo even examine the damage! This is not the way our fathers did business."

"Jon can do it all. He's completely remodeled our bathroom, built a deck for us, and replaced an exterior door. He does all of the work himself, so you don't have to worry about a variety of people coming by. He's great a communicating and is clear about what he plans to do. Jon is always the first person I call when I have a project I need help with."

"Fernando, his son Frankie, and Jeb Kraft (substituting for a vacationing crew member) were excellent. Their experience, work ethic, and attitude were outstanding. Every issue that arose as they repaired work another company did several years ago was solved by Fernando. He always provided several options and we selected the best one for the situation. Because Fernando hand-dug the needed holes and trenches he had no problem when he encountered the main electric line several feet from where 811 had marked it."

"James Rhodes, the roofing project manager, was extremely knowledgeable and helpful through the entire process."

"They were friendly, efficient, arrived when they said they would, the job was completed in a very professional manner and for a price that was far less than I was expecting. I'll definitely keep their card and call on them for any future jobs."