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"Great"

"Great communication, work, and quality. Highly recommend A+++++"

"Chris and his crew were very punctual. They showed up on time as promised and started work. The quality of their work was superb. Each team member knew their individual jobs resulting in a quality finished floor. I highly recommend Coastline Flooring Solutions and will hire them again for any upcoming work."

"!BEWARE! It's been 3 weeks since firing Rick and the crew. I was way under budget as I smartly only paid him 20% and did milestone payments. 1st off, he yelled at my 6-month pregnant wife during closing and scared her. We basically got bullied into giving him an additional $2500 just to get him the **** out of our house and be done with him. This is after his trumped-up calculations to close the contract that would have given him even more than that. Our numbers only had us giving him another $200 or so and we were being very generous. Also, he actually told us that we could not give him a bad review because we canceled the contract. What kind of BS logic is that? So, let's go with all the wrongs: -Incompetent -Inconsiderate -Rude -Slow -Poor Planner -Shady. When we first started speaking I had expressed my desire to get everything done as soon as possible, anywhere between 4-6 weeks. Granted, this was a decent-sized job (almost a full house remodel). In a little over two months, they NEVER finished one room completely. We did pay for one room completion which was my new office, but that is only because the only person (Person X) who knew how to handle the project was there, he ended up quitting for a better-paying job soon after the office was done (2 weeks in). Even still, missing baseboards, flooring, paint touch-ups are missing all over the place. After that, it was a s**tshow. They were in the same two bathrooms for a whole month and it looked like s**t still after 4 retries. Rick, the owner, took more vacations during the project than I have in my entire life. And when he was in town, he never bothered checking in. I had to reach out countless times for complaints, worries, and other things. Eventually, I had had enough with how slow and sloppy the progress was that I asked him to stop by twice a day until completion, it lasted maybe 2 or 3 days sadly. Our kitchen was far from done in 2 months, with only a few cabinets installed (very rushed) just before Person X left. So I said screw it, I will do it. And so I did, in LESS than a week. Then finally floors and countertops can get started, except he could not get flooring done either. He subcontracted it out, and since it was a low-paying job, it was rushed and then the subcontractor quit because of Rick. Almost all the flooring was ripped out around the 3-week mark. They had plenty of time to do the one thing they should have done before floors, which was floor preparation. Not only did I have to do it, eventually one of the contractors felt bad and stayed after work to help. Even then, it just never got done properly. The biggest culprit here is the lack of actual planning, EVER. ALL the delays were preventable on Rick s part. Permits? I would have gotten them before they started work, however, I should not have even needed to do it, that is the contractor's job. But Rick and his subs are NOT licensed and registered in Santa Rosa County or Florida! I learned this through an electrician who had to come out to do some work. It took a week to get the permits in order, but for some reason they chose to not do the other million things they could have been doing to finish up the project. A lot of their busy-work ended up being texturing and painting and REDOING that countless times due to lack of skills and/or planning. Even then, they did not finish the whole house. They did texture/paint most of the main parts of the house though. Smokers. Not only do I hate the smell, but I have a 6-month pregnant wife. No one should be smoking around the house and definitely NOT inside it (garage). Never should I find cigarette butts in or around the house, but I found them all over the place. Their on-call plumber (Gonzales) was overpriced and terribly hard to get a hold of when needed. We had to hire our own plumber to handle a few things, way cheaper, better quality work, and much faster. !AVOID!"

"Everything went well and we are very pleased with the work that was performed."

"Custom Floors and Tile are amazing! I am so happy with the quality of their work and outstanding client service. Our kitchen and bathroom are beautiful thanks to the hard work and craftsmanship completed by Travis and Steven. They guided me through the entire process and helpfully discussed any issues that came up from previous renovations and worked with me on solutions. They never gave me the impression that my job was a burden. Instead, they had a sincere willingness to make sure everything was done perfectly. It's refreshing to work with extremely confident, reliable, friendly and professional people. Everything was done right the first time. Thank you for the great experience and the beautiful renovation!"

"I have used Fusion several times in the last 10 years. The office staff (Brenda) is always helpful and professional. The actual cleaning staff (Carlos) were prompt, professional, gentle with my condo and belongings and did an outstanding job."