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"The True Roof team did a great job and we are really happy with the finished product."

"It went marvelously. I waited to write this review until we got a good rain and heavy snow fall. June 2019, Stegman Roofing tore off two layers of roofing and replaced about 5 sheets of plywood sheeting and then laid down an ice and water shield and then tiger paw underlay and then "lifetime" true definition shingles. It looks great. Then, late spring, 2019, rain, lots of rain; still no leaks. Then, December 2019, came a snow storm that laid down more snow than any single storm has in the 25 years we've lived here--18". The snow stayed on the roof for over a week; still no leaks. His workers installed our new roof with such care they said is the same care they would give to their own grandmothers' roofs. How sweet and comforting that was to hear, and, after getting to know the workers, I believe they were sincere, truly sincere. NO LEAKS WHAT SO EVER! Now I should be happy with this new roof for the rest of my "lifetime.""

"Great service!! We recommend to all our friends and neighbors"

"The reroof work was done in August 2023. There were a few things that could have been done better. No protection was provided to protect the home from damage during demo work which resulted in my neighbors window getting broken and my roof below getting cut. Also they did not plug or cover the roof drains so the demo debris plugged up the drain causing it to backflow water into the house once the rain season began. Both my neighbor and I had significant water damage to the interior of our homes. They also installed smaller drain boots instead of retrofit drain inserts which allowed the water to backflow around the drain boot and into the interior of the houses. As of October 2024 they have only replaced one of the drain boots and have not returned to replace the second drain boot. So the same water intrusion could happen at this location. Both myself and my neighbor have requested several times for them to come back and finish the fix to eliminate any further damage that could happen. Once the second drain boot is replaced I will update this review."

"If it sounds too good to be true.....it's because it is. Please take my advice and listen to the dozens of one star reviews and RUN AS FAST AS YOU CAN!! This company has been incompetent and a complete nightmare from the very beginning and I can't believe I signed a contract that means I'm stuck with them for years. Their sales team is smooth and will give you a great pitch and "unbeatable price" but the moment you sign they will ghost you. I was told it would take 30-90 days to get installed so I waited patiently only to literally never hear from the rep again. I called dozens (no exaggeration) of times and it would either go straight to voicemail or the rep would finally answer and make up some new excuse as to why they haven't been able to install. Finally 5 months later someone shows up to install....and they break my entire house's electrical system. That's right, they broke all of the lights in my house. They left me in the dark (literally) and feigned surprise when I called back the next day. They sent someone out and they had to break through my exterior stucco and fix the mistake they made (they drilled into a patch of cables....come on guys) but left without fixing the stucco at all! Everything was going ok (although the panels do NOT create as much as they make you believe they will during the sales process) but then one day I looked at the app and I had created 0 kWH in 4 days despite the system saying that everything was "normal". Then after calling the app and them saying there was nothing wrong I called Pacific Sky Solar and they said they couldn't even send someone out for over a week - meaning that their system would continue to produce 0 energy for over 1/3 of the entire month. They kept saying they'd call me back and ghosted me only to send an email the next day blaming the issue on LADWP. But....do you know what is absolutely suspicious? Not even 30 minutes after they sent that email blaming LADWP the solar panels "magically" started working again. I could go on for days about how awful this company has been but please if you are thinking of getting solar just pay the extra little bit of money and go with literally ANY OTHER COMPANY ON THE PLANET, it's worth avoiding the absolute nightmare that is the entire Pacific Solar company and it will probably save you money in the long run too. RUN FAST AND FAR!"