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"My husband and I were so patient, and gave BRC every opportunity and benefit of the doubt. A few warnings for others: ~The staff will not show up, we the customer had to follow-up half way into the day to see if they are showing up. ~A timeline of 1-2 weeks took 5 weeks Honestly it’s still not complete. An example is the ceiling. We can see the drywall through the coating, but we don’t even want to deal with it anymore. ~The carpet was not what we wanted, AT ALL. We text the owner pictures and got something completely different. Also, the cheapest pad when we asked for the thickest they make. We weren’t shown the carpet choice until they already installed it. The owner said due to the pandemic selection was limited. ~The owner lost the paint chip. We had to find a new one for the contractors. ~Left dry pieces in the utility closet that we now have to dispose of. ~Some special design over the sump pump was to be removal, only the top lid removes. Replacing will be a blast. ~The final straw the the final day the finishing touches (after already being finished) was due to take place. It was a he said, she said, who was coming show. Finally at 4pm someone arrived. ~Even better is the owner and manager has not contacted for a follow up from being complete. He has not done a final walk thru. We made the mistake of paying him before it was finished. Quality=average after requesting multiple fixes. They did not self identify any issues. The company over promises and under delivers."

"Amazing. I love my new kitchen"

"One workman was sent over to fix leak. Work took one hour, for which we were charged $1600. We thought we had an emergency situation. THE COMPANY TOOK ADVANTAGE OF THE SITUATION. Even if the work was done properly, The fee for one hour of work is outrageous"

"Very poorly. First Jamie Kuhn (sales person) came out in August was very nice; seem to be honest. But it turn out not to be. I think he was over charging me. Jamie explained to me that the siding would be done first and the following next day the gutters and gutter guards would be complete. I gave him a down payment of $8000.00 on 08/24/2021 for him to order material to do the job. The siding guys started the siding winter around Nov or Dec 2021 They sent out workers to do the siding and when they were done; left all the material in my drive way and left the old siding on my lawn where cats poop all under it. The siding guys did the dryer vents and when I went to connect the dryer hose they both fell out side of the home on the deck. They were never connected to the house and they were very cheap plastic and very large boxes sticking out of my home. I had to put towels to keep the cold air out. I called Jamie told him the problems and he order me some flat dryer vents. The siding guys came out and removed the dryers vents and put no replacements; did not tell me and someone removed the dump. I went into the laundry room because I felt cold air in family room where I saw two large holes in the wall over the dryer. Rats could have came into my home. I put shirts into the holes again. It took more than three days or more and I couldn't move my car out of the garage. The siding guys work day and night until after dark with headlights on head. After the siding guys completed the siding no one came to do the gutters the next two days and it rain. I called Jamie and told him my carpet and floor got wet by sliding doors on the back deck since they did not do the gutters and ask him where were the gutters. He stated they did not have my 5" gutters but they had the 6" gutters. They sent someone out to put a short 6" gutter over my deck where the floor got wet. It rain again. The floor didn't get wet this time however; the rain was too close to the house. Jamie told me that they only had 6" gutters and they can finish my house with those. I ask him will those look good on this small home. He continue to say how better they would be etc. and how they were more expensive and will not charge me additional money (all lies). When the 6" gutters were complete it rain the when I went out the door rain drops fell on my head. The gutters look like something that would be on a barn. The design curved on the right side of my home instead installing it straight downward; it was so large it make my home look terrible. The guy that was installing the gutters ask me was I fixing it up to sale because of the large gutters. He was surprise to see them. The gable vent on the front house over the garage is a large box against my home. When we spoke in August he stated to it would be like the one I had flush to the house fitting inside the hole. I check the reviews on Angi and BBB and they have A+. They never sent no one out to inspect the job. I check the job to fine so many errors. 1). Siding around the dryer vents is cut badly and siding guy ask me do I want him to use putty around it and I said no replace the siding. 2). Corner on the deck, the gutter was so big it is not connected under the gutter; and a piece of the soffit is hanging. 3). Gutters need to be replace with 5" gutters as in contract. 4). The barn looking curve gutter on right side of house need to be attach going down. 5). Gutters guards replace with small holes. 6). the siding trim on the window on the deck need to be attached (the bottom corners are sticking out. I don't know what else is wrong with this project. Jamie said his Bose would come out and see what my complaints are. He came out to home and as he was walking up to my home talking to his wife on the phone and said to her that he had to hang up (Quote: because he had to deal with a crazy home owner). I hear him on my video alarm camera. I called the Office and then Nathaniel came out to home discuss the problem he didn't listen to me at all snd said to me that he was not going to change the gutters and everything else looks good. I waited a few days and called Jamie and told him if all things are not repaired they will not get paid and I may be taking other action. Jamie also told me that he never said to me the 5"gutters didn't come in. Yes he did and I told him he did say this to me. I would like to get this job inspected by someone else to see if the job is done correct at their expense. I do not trust Summit at all. I will be contacting my insurance company for the siding to see if they can inspect the job. The other items I am paying out of my pocket. I told Jamie not to come to my home unless it's 40 + degrees so I can see what they doing. They need to wait until no snow is in the gutters. I want no holes in my home wrap nor siding when doing the work. When they hook the door bell it didn't work. I told them it was wired as the one they took off. They had to replace the siding also. This have given me headaches and my nerves are bad. Because I am a female they feel the can talk to me like anything. I'm Military I learned to listen and analyze the situation and wait a few days. No one is going to talk to me that way. Very disrespectful and not honest. I"