Get matched with top one time interior house cleaning pros in Hines, IL

"I have been using Flor's Cleaning Services for nearly 15 years. During that time, my wife and I moved from a smaller condo to a larger home and had a couple of kids. During all that time, we have never had a problem with Flor's. Not once. The cleaners show up on time, they do a great job, end of story. Once in a while over the years, we have had to hire another cleaning service due to unexpected scheduling issues on our part. These cleaners have been fine, but never as good as what we get from Flor's. I think one reason Flor's is so great is that the proprietors focus on hiring quality people and they retain them. In fact, they won't take on more business unless they know they have the quality cleaners to do the work. Thank you, Flor's Cleaning, for your unswerving commitment to quality!"

"There s not enough superlatives to describe Becky s professional & detailed work, and awesome personality! I ve needed cleaning help for some time now. Between my full-time job and caring for sick family members, I never seem to be on top of things. Becky put me at ease immediately. She was focused, and left my home looking better than it has in a long time! She comes highly recommended. I m a fan for life and will schedule future appointments."

"I hired We Care Cleaning for a one-time deep clean of my apartment and they did an excellent job. They were efficient, fast, and thorough. They finished an hour early and charged me less than discussed because of the timing. I will definitely be hiring them if I ever need a cleaning service again."

"I purchased the deal via Angies., May 25. Gary called a couple days later I think to schedule service. I was travelling a lot and so we played phone tag for a bit and finally we were able to get hold of each other, end of June. He scheduled the service for me for July 3, 2017. On that day a lady came over. On time, very nice personality. she proceeded to clean up my place. About 4 hours into the job, she stopped by to say she was done. I asked her if she had deep cleaned my appliances/fridge and she said that wasn't part of the service. I should ask Gary about it. I told her I will and she then left. I then walked around my place and noticed quite a few things that weren't taken care of. I started making a note of things. I then decided to write an email to Gary telling him about my experience. I waited for a few days before sending him the email (via Angies) because I wanted to gather my thoughts on paper, synthesize them and then calmly send him an email. Here is the message I sent to Gary after about a week. I then waited one more week to see if he said anything back. He did not. Not even an apology so I am reaching out to you. ---------- Hi Gary: Thank you for helping me schedule cleaning for my place. The lady who came by was super nice and went right to work. I was very pleased with her personality and work ethic. However, having said that, I also wanted to send you some constructive feedback, if I may be allowed to do so. :-) I waited to send this because I wanted to synthesize this list in my head first and make sure I double checked everything I have mentioned below. Take it as you may. I am simply stating it as I see it and nothing more. Absolutely no bias involved here. The coupon that I bought from Angies List specifically stated that the cleaning service was a deep cleaning service. I went back and looked at the fine print several times to make sure I wasn't mistaken. It says: "$96 for 5 hours of housecleaning; extra time can be purchased for an additional (LIST AMOUNT HERE) per hour. Offer includes deep cleaning of your kitchen (appliances included), bathrooms, and bedrooms, mopping, dusting, vacuuming, and removing trash". However, there was no deep cleaning performed. My kitchen appliances, such as inside the refrigerator and oven, was untouched. Furthermore, there were some other things, that I felt, could have been attended to even as part of a 'normal' (not deep cleaning) 5 hour cleaning service offering. I have listed these situations here for you so that you may be able to, perhaps, empathize with my point of view: I have a porcelain floor in the basement. After the cleaning, I noticed shoe footprint marks on the porcelain floor in the guest bathroom area and the foyer/hallway area by the washer/dryer closet. I noticed dust under my coffee table's lower shelf (This means she did not lift any of the paper/magazines under the lower shelf to clean the dust out) I noticed some debris still around within the kitchen sink There was dust around the window sill area (inside of the house). I wasn't expecting someone to open up my windows and clean the sill space although that would have been nice because this was advertised as deep cleaning. I also noticed dust on my TV stand (The TV screen did appear to have been dusted but I noticed dust on the corners and around the back of the TV. I have a flat screen TV on a stand. It is easy to dust behind the TV. I do it all the time). Also noticed a few dust bunnies on the floor by the dining table. I noticed dust by the side table's lower glass shelf. Master Bathroom - glass doors - still had some water/soap stains toward the bottom of glass wall. Bathroom vanity cabinets - The handles and door frames and rims weren't cleaned at all I was also very disappointed to note that she did not clean the recessed niche area within the bathroom. Oven - I have a GE gas oven. The iron grills on top of the gas burners didn't look like they were cleaned. There was some dust around the stairwell railing area My trash can wasn't emptied She finished in 4 hours (instead of 5). And nothing is wrong with that in theory. Afterall, if there is nothing more to scrub and clean out, then why hang around for nothing. However, all of the above could have been done in that extra hour and that is where my disappointment sets in. I took some time to send this over to you because I wanted to take time to think about what I was about to say to you. I also wanted to talk to a few of my friends first to see if I was being very unreasonable and anal retentive about this stuff. I was told I wasn't, that these details are part of any normal cleaning service and that you probably would appreciate it if I spoke up and said something so here I am, doing just that. :-)"

"Patricia was amazing and she did a fabulous job. We would Patricia to continue to cleaning our house on a monthly basis we prefer Thursday cleanings"

"My first time using a cleaning service and Im so glad I choose this service. Ashley was very pleasant and dud an amazing job leaving my home fresh & clean. I will recommend her services to friends and will definitely use this cleaning service again. Very satisfied customer Ms. Brown"

"Did a very professional cleaning work . I had my 2 floor house looking so clean and spotless. I will definitely recommend this company. Definitely deserves a 5 star"

"My experience was rather pleasant with them. They come every few weeks and clean my house. Coming home from work to a fresh house is a great feeling."

"I initially contacted Anna’s Maids cleaning service following back surgery that limited my mobility. I was not allowed to bend at the waist or lift more than eight pounds. I was so pleased with the quality of service that I have continued having them clean my home for a little over two years now. During that time several different crews have been assigned and every crew has performed well. The crew members have been very hard workers and have done any task I requested, such as vacuuming under the bed or helping me pull my dining room table apart to put in a leaf. It has been my experience that the crew members (both male and female) are very anxious to be certain I am completely satisfied with the quality of their work, which I appreciate very much. The only difficulty I have experienced involved communicating with the crew members because English has not been their native language. I had an idea that worked out very well for us for my most recent cleaning and I don’t know why I didn’t think of it earlier. Using my iPad and “Google Translate” I typed some information I wanted them to know and the program translated it into Ukrainian or Polish - whatever I specified. They understood everything instantly and even typed a short message to me that got translated into English. There was no struggling to explain and no guessing what each other said. All of us were happy that we were truly communicating, and together, we figured out a different product to use in the kitchen and I love how well it turned out. The man who schedules the cleaning crews and sends the bill via email or text has been delightful to work with. He makes the effort to schedule a crew on one of my preferred dates and at my preferred time. The lighting in my house is best in the morning so scheduling early makes a big difference in being able to see dust and things. The same man follows up to be sure that I am pleased with how my house was cleaned. When I completed the very first satisfaction survey, I mentioned that I don’t like to leave my credit card information online - and within minutes of my having submitted the survey, he was on the phone with me and offered an alternative, i.e., PayPal. That type of follow-up and service is very rare. The cleaning at my house has been superb. Everything is left shining and gleaming. Anna’s Maids even offers a guarantee that they will re-clean (within a certain timeframe) any area that doesn’t meet with the customer’s approval. I would be surprised if any customer has requested a re-cleaning because the quality of service is so very excellent. I can honestly say that Anna’s Maids goes “the extra mile” from scheduling to the actual cleaning to the follow-up. On a scale of one to ten, I would rate my satisfaction with Anna’s Maids an eleven!"

"K Kleaners did a great job. I needed a one time house cleaner for a condo so that I could stage it to sell it. They scheduled me within a short time. They were very professional and did an excellent job cleaning!!! The price was very reasonable and they were great to work with."