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"Tony did a walk through and described how the job was going to get done. Then sent me a contract. He then did the job and left out a vital aspect of the job. Asked why a step was not performed as we discussed during the walk through of job. He stated, well that part was not in the contract. Also, had to call him many times and file a complaint to the BBB. Once the BBB complaint was filed. He came back to complete another portion of the job he never finished. By the way still trying to figure out how to remedy the issue I now have. Due to the vital aspect that was not in the contract. Thank you Tony, real nice!"

"Mark and his crew were hands on and extremely knowledgeable from the beginning. My wife and I decided that they were the one for us based on knowledgeable and longevity of the product. We love our patio and can't wait to spend all of evening on it!"

"They did an excellent job repairing my lawn. Quality work and they did a great job cleaning up afterwards. I would definitely hire them again for other work."

"Mario was fantastic he came out as soon as I called him and gave me a great price for a new porch ,steps and walk. His crew was also great They came out the first and did the demo work and did the framing for the new work. the second day they poured the concrete and finished the job. They also did a great job cleaning up and left the job site looking great. You will in no way be disappointed if you hire these guys. Great job Mario."

"Very professional. I was satisfied with the work was finished on time."

"Fantastic job and looks amazing"

"We have had a disastrous and extremely frustrating experience with PermaSeal. PermaSeal installed a drain tile system at our house. Months later we realized that they broke a pipe that they installed which resulted in the drain tile system pouring water into our ejector pit and flooding our septic system. There was a huge hole in the pipe, and it was grossly negligent that it was installed this way. This problem flooded our back yard with sewage and caused several thousand dollars worth of damage/costs. When we realized what was happening, they sent out a tech who found the broken pipe and completed the repair.  However, when we asked that they reimburse us for the costs we have had to incur or give us a partial refund to cover them they have completely dropped the ball.  We have called the manager we were told was handling the situation multiple times only to hear that he’s waiting to hear from another manager who’s handling the case. They won’t give us any contact info for that manager and say that they will reach out. It has been a month since we notified them of the problem, and all they can tell us is that “they’ve passed our case on and we’ll hear from someone.”  When you are a potential customer, their communication is excellent and timely. However, once they have your money, it seems they couldn’t care less about if the job was done right or addressing problems. We paid PermaSeal an enormous amount of money for the drain tile system, and thousands more for damage/costs that they caused. We shouldn’t have to wait weeks for a phone call."

"Starting with the estimate (which was comparable to the other estimates I got), Gibran spent more time discussing exactly what I wanted and needed: the old walk was narrow, did I want it widened; squared off or rounded out where it met the garage slab; raising the back walk slightly to eliminate the extra, shallow step at each end; and most usefully, how to work around the 100 year old catalpa, that had lifted and broken the old walk, between it and the house. We ended up adding a curve to the walk, just by the tree, giving it extra space without disturbing the existing tulip bed on the other side of the walk along the house. He and his crew worked quickly and neatly, and did a very nice job. The new walks meet the city sidewalk and garage slab evenly, the curves are smooth, the tree has room, the tulip bed and ivy along the house weren’t disturbed, and now it’s much less of a pain to shovel snow than it used to be! As a bonus, landscaping was not part of the contract, but Gibran found a source of black dirt for us, and when there was a delay (while waiting for the city inspector) after the forms were in place, he and his crew spread the dirt needed to regrade the yard for us, rather than just sit around. I’m very pleased with the work they did for us, enjoyed working with Gibran and his crew, and would definitely recommend 5 Star Concrete & Construction."