Get matched with top wood fence installers in Hopewell, VA

"It's just a fence......... Ashley was our project manager, and she did all she could to help me get through the issues of my fence, which I appreciate. The actual installation of the fence is where the disconnect comes. The contractors are there to put up a fence. However, that may go. Since Dandale employs these people, I assume they are up to the company's standards and living up to Dandale's mission. I assume they have worked on other projects and have gotten approval, making their resolution and customer service how Dandale wants the experience to go. After my wood fence install, I had concerns about some of the wood quality used. The contractors dismissed me six times, saying they had to use it, and gave me the final walkthrough paper to complete on my FIRST final walkthrough. The final walkthrough paper is misleading because to sign is agreeing that "you are 100% satisfied," which was not true in my case. After getting in touch with Dandale and showing pictures, the contractors had a change of heart and suddenly left and returned with better wood quality. After changing the pickets and one rail post, I pointed out two more. Instead of changing the whole rail, they cut it with a chainsaw, cutting into the post simultaneously. They then put a new half piece up (for some reason, leaving the other half of the poor-quality wood still there) while leaving the splice in the post and the point where they connected unevenly showing. To make matters worse, they left without a walkthrough, meaning there was still another rail similar to this janky fix that needed attention, but at that point, I no longer wanted the same crew and mentioned this to Dandale when I contacted them with the new update. The answer: The same crew returned a third time to put a picket OVER the unsightly uneven half-board connection they made (hiding it) and did not address the issue of driving off. I asked the contractors for a new crew to do the final repairs, but they insisted on doing the last rail and, this time, did a final walkthrough with another family member. I still don't know what it looks like a day later, nor do I care to know. Dandale approves their methods, so there is no need to continue to go back and forth. My experience is why I say Gillian oversold the company. It is not a miracle fence company that only does fences and has the highest quality products. Some may be true, but it does not translate to an experience, unlike any other fencing company. My experience was not the highest experience or quality (without much back and forth). It is just a fence company that CAN put up a nice fence. It is not worth automatically stopping here just for the name or what the salesperson says at the two-hour quote (and yes, it takes two whole hours) CONS Pressure cooker: Personal preference probably, but I do not like making decisions on the spot. When you get the quote, you must accept it at the table or lose it. Another pressure cooker moment is when doing the final walkthrough; you are walking through with the same people with whom you may have voiced concern and had to go back and forth. Uncomfortable, especially if you have the same number of back and forth as I did. Problem-solving: When you have an issue with the contractors, they send the same contractors out to fix the problem you have already told them about. For me, this meant them leaving and coming back too many times. By the last time, it is clear that customer service is out the window. Quality: The contractors ignore the quality of the materials when picking, loading, unloading, or using them. Only some of the wood is poor quality, as most of mine was good; however, to boast that you have the highest quality product means you vet through the material. From my experience, this is not the case. It is "you get what you get." PROS: They offer a flat rate Military Discount They handle your HOA They advertise to have a five-year warranty (I cannot attend to how this will go, but I may have to use mine) The consult to get a quote is scheduled quickly The process from beginning to end is done as soon as possible The contractors were pleasant Gillian bleeds Dandale (she may have oversold the company, but she deserves every bit of acknowledgment for how she represents them) The direct Dandale employees are pleasant, professional, and friendly."

"The owners and installers were topnotch. They worked with our ideas gave us other options . They were quick to respond and carry through the project. Our fence with gates were installed with great skill . We really are glad we hired this company. Highly recommend them!"

"This crew did an amazing job at a very good price. The fence came out perfectly straight and level, I’ve seen the work of other contractors in our neighborhood and DACAL does a much better installation at a better price. I would highly recommend this company for your fencing project."

"Very nice, good communication and hard working. Came up with a good looking solution to an awkward area we needed to add fencing ."

"Perfect installation. Would call them again in the future!"

"We are very pleased with the service we received from Good Neighbor Fencing. Bob Stewart was great to work with. He helped us select and design a fence that would work well in the space we planned to enclose. He also took notice of our dogs and suggested smaller spacing between the rails on the fence to be sure our smaller dog did not get out of the backyard once we had it fenced in. In addition to being very pleased with working with Bob, we were extremely happy with the installation that Vernon and Joe did. They were careful to ensure that the fence was installed properly and even went so far as to hand-dig the post holes so that they did not do any damage to our irrigation system and underground electric fence. All that said, my husband and I would recommend Good Neighbor Fencing without reservation."

"We’re very pleased with the work performed by Douglas & Arsenio. Showed up immediately to give a quote and the next day to do the job before snowstorm arrived. We have an aluminum fence with large gaps between posts, and our new puppy got through the fence. We wanted pvc coated steel mesh fencing installed on this , which they did. Part of the fence is on a steep hill, would have been quite difficult for us to do. Problem solved. The men were so nice to work with, and they really cared that we were satisfied. We will certainly use them again."

"Fence looks great. Dale was very flexible on scheduling and got the job done in the stated time."

"Everything went well, nice work. My fence is lovely. The staff is extra nice and friendly. They kept me informed about everything!!!"

"The work was done with a high level of craftsmanship and the price was very competitive and reasonable. The owner is a very personable individual that was quick to response to my initial email to setup a time for a quote. We needed to get the steps and the sidewalk installed prior to Christmas; as we have a handicap family member coming and it was difficult for her to get into the house. Although they were very busy, Alan managed to work our project in over an extended weekend and in between their other preexisting projects. I would highly recommend A.W. Masonry & Restoration to anyone, and I would use them again."