Get matched with top egress window installers in Hopkinsville, KY

"Thank you for making the process easy!"

"We are seniors who had foundation and floor support work done by AccuLevel. Soon after they got paid we started finding more & worse problems arising from their work than what we originally contacted them for. The floors they ?fixed? were not level and started heaving like a roller coaster, many of the doors do not open or close properly, our finished floors are squeaking & popping up all over and the foundation is shifting & leaking more that it originally did. Twice they sent out servicemen to fix the problems by making adjustments; that only made it worse. The last service man said that the problems were bigger than he could handle alone and would set up to have a crew come back in warm weather to make the needed repairs; that hasn?t happened yet. We found out that much of the work was done wrong and not done as per the plan and specifications or what our salesman told us would be done, the materials we were quoted, paid for and supposed to be used were substituted and never instal"

"After getting 5 quotes to replace our home windows, we chose Brad and Zen Windows and we are very glad we did. Zen was not the cheapest or the most expensive but his windows were top quality and every review we saw mentioned his incredible installment team lead by Juan. They install the right way with expanding foam insulation and the windows are top notch for the price. We went with the Nirvana windows, which are double hung and tinted solar glass for optimum efficiency. We had one issue with balances being missing in a few windows from the factory but what was reassuring is that Brad communicated with us the entire time and let us know they would get it right, and they absolutely did. In addition, Zen didn't ask for any upfront payment nor did they ask for payment at all until the entire job was done to our satisfaction and to boot, Brad came out personally and inspected each of our 15 windows to ensure they were good to go. Highly recommend them. For something this big and expensive you need 1) good communication and 2) a great installer. Fortunately for us, Brad and Zen Windows had both."

"What a nightmare. If I had a choice between living with rotting doors and a couple of broken windows, or hiring Pella of Franklin again? I'd live with the rotting doors and broken windows. Did a virtual consult July 11 with Brayden Briggs. Went fine, got what we needed for information, requested a quote. He turned those around inside a few days, and we opted to move forward thinking Pella was a good name, it's a large brand, decent warranty. Brayden really sold the "turnkey installation" and I'll touch on how that actually went shortly. Wayne came out July 27 to do order verification; the next day he returned with Johnny for a second round (and by the way, these two gentlemen are great.) Wayne noted several items missing from the order verification sheet, including an attic window I'd already pointed out to Brayden twice. I followed up with Brayden, who told me the order was being sent to their front desk for a second round of verification. After two more reminders, I finally got the price for our attic window and saw it added to our order sheet. We made a deposit and were told the doors were processing. On August 20, Johnny stopped by unannounced and stated he needed to re-measure the door, as the style we chose may not fit. This was the first and ONLY time we'd heard anything about that. Took several emails and a text to the sales manager to get a straight answer out of Brayden, who said they'd just switched manufacturers and the measurements were off. We chose a different style, were assured everything was on track, and Pella confirmed installation of everything (both doors and windows) beginning September 28. Between the time of our order and September 28, Pella confirmed seven separate times we were set for install of all products the week of September 28. About an hour after the install team arrived September 28, we received a text from Andy: Apparently two windows had not come in AND he wanted to know if he could schedule their install with the doors. ON NOVEMBER 19. From July on, we were lead to believe install for the doors would happen end of September, and it took Pella until the day of installation to inform us the doors were delayed another SEVEN weeks. Pella of Franklin blamed it on manufacturing; corporate said that wasn't accurate. Ultimately, I told them they'd have the doors on the premises and actively being installed no later than November 19 or they'd cancel the order. After the team came through for the windows, we went around to touch up the trim. My husband first noticed the strips on the screens were separating on some windows so I contacted Pella. I was told this wasn't typical and they'd have to replace every screen (18 in all.) In the process of checking screens, I noticed several spots where screw holes had been carelessly slobbed over with caulk. Spots on the trim they'd nicked and "patched" with a smear of more caulk. Then we noticed that the caulk on window after window appeared to be yellowing/browning over time. I contacted them and asked if this was a bad batch? Did they apply something off-white? Andy responded that the only time he'd seen that happen was when an installer had applied EXTERIOR caulk inside. They'd used the wrong caulk and as a result, several windows have yellowed, filthy, sticky caulk that I'm now in the process of scraping and cleaning myself. The white vinyl trim they applied is bubbling and separating in multiple spots. There's excess foam poking out around one window. On another, the bottom exterior sill is pitched into the house instead of away. Another window upstairs isn't closing evenly and is noticeably off-center, so that the right side closes lower than the left. If you'd like to see how that "turnkey installation" actually turned out, I've attached some photos to demonstrate what I found after further inspection. The unnecessary icing on the caulk cake though was what happened in our front room: We had two arched windows replaced, one in my closet, one in the front room. The crew left early one day, telling me they needed to paint the trim for those windows. I said okay, and assumed they'd done exactly that. The next day they installed the flex moulding over the front arch; when they went to put up the one in my closet, they acknowledged it wasn't painted. I told them to put it up in my closet unpainted and I'd take care of painting. Shame on me for not catching it: Why did they have one painted but not the other?? Unfortunately the answer is that neither piece was painted. In the front room, they'd installed the flex moulding unpainted, then smeared caulk ALL OVER it in an attempt to make it looked painted. Apparently they thought we wouldn't notice or that I wouldn't know any better?? Pella completely ruined the piece. I had to rip it off and have a new piece ordered for replacement. They installed one window that was broken, said they'd ordered the replacement. The gentleman came out to fix that last week and discovered whoever ordered the replacement ordered the bottom half--not the top half, which is what was needed. Today was the final straw, though: After eight confirmations from Andy, Brayden, and David that the doors would be on the premises and installed November 19, I get a text from Andy this morning (November 18.) Not even a full 24 hours prior to install and he tells me that he's so sorry for the inconvenience, but the sliding patio door never shipped. And that's because there's a part shortage and its not even finished, nor do they have a date they expect it in. The door was supposed to be in November 10 and didn't show up. Pella of Franklin never called to follow up. Andy assumed it would arrive November 16 and it didn't show up. They never called the factory to follow up. Instead, he waited until today, the day before install when it didn't show up AGAIN, to contact the factory and ask about the sliding door we ordered FOUR MONTHS AGO ALL THE WHILE confirming for me on eight separate occasions we were on track for installation November 19. We told them to cancel the patio door, which David seemed happy enough to do, and to process our refund and send a new contract. As of late afternoon, I hadn't received either, so I texted David to ask when to expect those. He replied he hadn't processed a refund yet, and a new contract wasn't necessary. Unfortunately, it very much is! And that's because we need to ensure the door has been removed AND any labor, materials, etc. associated with that install have ALSO been removed from our final total because they have failed to deliver on installation. For the second time. David did not acknowledge the request. The crew is set to come out tomorrow for entry door install; I was told by Andy they'd resolve all of the punch list items tomorrow, and today, David's response is they'll do it "as soon as possible" after I meet with Mark, the install manager. We've got another appointment set for November 30, at which time they're supposed to install the replacement window and screens. Hopefully that will be the end of this nightmare, and I'll update my review at that time. They continue to blame the issues on the supply chain, but this isn't the supply chain's fault. The supply chain isn't setting install dates and then not following up to ensure a product is in. The supply chain isn't giving out unverified information to paying customers. That is the sole responsibility of Pella of Franklin. If we don't have a new contract, refund, and resolution for all of these errors by tomorrow, we're engaging the Better Business Bureau."

Additional fax - (630) 681-8717.

Licensed and Insured. Home improvement specialist with 15 years experience in the trade. Professional service from start to finish. Free estimates given in Clarksville and surrounding areas.

Extreme Exteriors Now . Com is a full service Home Improvement Company with over 35 years experience. We have a showroom where potential clients can see products used and pictures of work completed. We offer free estimates if all decision makers are available for presentation. We offer a lifetime labor warranty on our work.

We manufacture Advanced Energy Panels (AEPs). AEPs are a retrofit for historic windows or any window people can't afford or don’t wish to replace. AEPs are interior window insulating panels and can be installed in any building –office, home or industrial. AEPs have a higher insulation and air sealing rating and provide greater comfort than most replacement windows, yet they are a fraction of the cost. AEPs are custom made to fit over existing openings, protecting, preserving and improving your existing windows.

Hughes Construction Corporation is well equipped to handle any job: large to small. We are a design-build company; meaning that we have the ability to see a project from design to construction. Our team is also able to manage just one aspect of the construction phase. Regardless of what you contract Hughes Construction Corporation to do, we are ready and able to take on the assignment and guarantee the project will exceed your expectations.