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Find Solid surface countertops repair (concrete, stainless steel, etc) pros in Howard Beach

Avatar for Vilorio Personal Touch
Vilorio Personal Touch
3.50(
2
)

Angi Approved

In business since 2022

Free estimates

Customers say: Super punctual

"Background- I was finally able to afford a new counter top- did research and Angi/Home Advisor kept coming up.So I checked out what was offered for counter tops - 3 came up -2 did not respond and VPT Quartz or Vilorio's Personal Touch. I had an estimate appt on 7/18/24. A "MIKE" showed show up eventfully - very late & full of excuses. Since he was so late I decided to let my Pit Bull & German Shepard- ( since they been locked up for a few hrs. And I was doing some yard work. He did not show any respect for the time it me to put the dogs away again and clean up. I told him I didn't appreciate him showing up like that with no call- he stated he text me but I have a landline (which I made very clear to Brian (office person) so again another excuse. I let him come in (free estimate anyway & a 5 star rating). Mike comes in and starts with the great deals he has. Then starts doing measurements just by pushing my stuff that I had left On the counter out of the way like garbage. Which I found disrespectful. Lucky(????) for me MIke has a piece of quartz that would fit- a speckled white. Mike will give a good price $1300 -I said like to think about it. Then Mike throw in another deal (that's because he didn't like the over the counter sink I had & the faucet installed myself professionally w/o no problem) but I knew that the sink & faucet deal($100) was ok. So I agreed. ;Mike stated he would come back to make sure he had the right measurements, called I to make the appointment and right away Brian asked for installation date - I responded "NO" but the date Mike was to come back for measurements. Then Brian asked for a $700 deposit & I stated I only had $500- But Mike really it was to collect the deposit(rude again) so as not to assist with my project. Installation Date:7/25/24 between 1-3 PM 3 strangers & a kid show up & no Mike(supposedly the installer), no Identification on them or the truck (which was a beat up pickup truck) Some impression ,huh. When I asked where Mike was, they said he was coming- later. So I waited a little while , NO MIKE, and still concerned why a young child was brought to the job. I ended up letting them in ( a little **** about the child in the truck with nothing to do). Out of kindness I moved my truck out the way so it would be helpful for them to get the counter top in. NO appreciation. Like it was expected. They ripped out the old sink,faucet & counter top and left in the driveway. I had to show them the contract that stated they would be responsible for disposal- I got an attitude about that. The Counter top had to wait because the sink had to go in first. That's done and the counter top installed & looks good. The Faucet: It was a problem for the workers ( I call them workers/laborers because I noticed none of them were plumbers, or skilled laborers) The Hot water connection was no problem. The Cold water connection must have been ripped out when they took the sink out(I'm guessing , because again I had installed a faucet with no problems. The connections the laborer ( not a plumber) to the Faucet had no pressure(I thought that maybe the hose they used was the wrong size) & he didn't know what to do about it ;looks like he use a few junk connectors, a faulty turner (one that looks like you would use on an outside faucet) ,jimmy it together and it leaks. What a mess they left. I had to re- sweep under the sink area, the counter top where they had to drill a bigger hole because the faucet didn't fit that need a total wipe down causing dust which then I had to vacuum. And I had left the area spotless and expected to be returned to the same cleanliness I had done. I called about the situation and spoke with Brian again and he would contact MIKE .Mike came explained the sometimes stuff get into the faucet during installation and he brought an extra faucet head. I also mentioned that it was leaking - Mike checked and didn't feel a leak.Why because his hands were wet???? Who checks for leak with wet hands Then Which happened to get me thinking that the sink & faucet was the closing of the deal. No favor to me. Well folks I had to call again because now it is still leaking. I called 7/28 to report this problem and Brain stated that Mike will be out either 7/30 or 7/31. Never heard back."
1 neighbors recently requested a quote
Recommended by50%of homeowners
rams home improvement
New to Angi

In business since 1984

Free estimates

Emergency services offered

work alone or with 1 or 2 helpers.charge by the hour or the amount of work

BDK Construction LLC.
New to Angi

In business since 2006

Free estimates

Emergency services offered

Growing construction company able to complete all phases of new and old construction

C JAMES PLUMBING & HEATING INC
4.50(
4
)

In business since 1986

Emergency services offered

"Not well initially they had to send someone out to fix what the first plumber did that was sloppy"
Recommended by100%of homeowners
sun|tect: architecture . design . interiors
5.00(
1
)

In business since 2009

If you are considering architectural, design, renovation, or interior work in the near future, our studio is available to discuss your project needs. \n\nOur studio principal is a registered, licensed architect in New York State as well as a LEED accredited professional with over nine years professional experience in commercial, residential, and retail applications. \n\nWe are committed to working toward a client's goals collaboratively in order to meet program and budgetary goals while still achieving progressive design.\n\nWe are a full service studio that works with you from initial conception and design drawings all the way through to construction administration and final DOB signoffs. Our flexible process allows us to provide a quality experience whatever your project's goals are.

Recommended by100%of homeowners
AUTHORIZED CONTRACTING CO INC
5.00(
1
)

In business since 1979

We are a general contracting business located in Bohemia, NY. We have been in business for over 30yrs. We have a full crew capable of both retail and commercial work. We also have a retail store design team for those interested in opening retail stores.

Recommended by100%of homeowners
lally acoustical consulting llc
New to Angi

In business since 2008

At lally acoustical consulting, we provide creative, informed, and practical acoustical solutions for design professionals as well as troubleshooting services for noise and vibration problems. lally acoustical consulting is a woman owned business and is an Approved Noise Consultant with the New York City Department of Environmental Protection (NYC DEP).

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