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"First off, Mike showed up when he said he would! He evaluated the situation (new hole & tunnel into a landscape mound) and discussed options with me. Since it wasn't clear what the animal was, he set up a camera with remote connection to his phone and monitored it for a few days. Based on the size of the hole, he gave me some options for what type of animal dug the hole and how to control it. In this case the animal did not return so I saved the cost of him placing bait traps. Mike was very professional and knowledgeable and I will definitely call him again for any critter issues!"

"Like Greg G said in the comments, it feels like there is something strange going on with this company when it comes to billing and communication. My landlord booked a chimney cleaning. As the tenant, I was the person to open the door and let the people in. I confirmed with them that they had all of the billing information for the landlord, and they said they did. Over the next year I kept getting emails asking for me to pay the bill and I kept providing them the billing information for the landlord. They never responded, just ignored me and then threatened to send to collections. I had to call and email over twenty times to get this resolved, when this was their mistake in the first place. I would avoid this company, incredibly surprised to find all of my emails and calls ignored. I had to get a lawyer involved to finally put an end to this. You have been warned, do not use Tahoe Chimney & Fireplace as a renter, even if the landlord is paying, they will still try to bill you rather than the landlord who booked the service!"