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"I am trying to delete my previous negative review of Superstorm, but Angi is not cooperating. Let me add this, Superstorm stepped up and took care of the repairs over and above. Things happen, mistakes happen when humans are involved. In this case, I am so happy. I would not hesitate to hire this company again."

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

"We built our dream home in 1983 and raised our four children in it. Like nine people out of ten in America, we want to live out the rest of our years in our home. Having preemptively purchased long term care insurance to help pay for future in-home medical and support services, we also understood the need to remodel a portion of our multi-level home so that we could live on one floor, when future personal mobility issues would become a factor in our daily living routines. We visited with a number of remodeling contractors at several home shows and chose Red House Remodeling (RHR). Located in Valley Junction in West Des Moines, Iowa, they are a small company of five highly competent individuals that take pride in doing great work and experience a sense of accomplishment from making positive changes in the lives of their customers. Ben, as the contractor, is an honest and direct communicator. He is a systemic thinker, process driven, and highly organized, which mitigated hassles for us and allowed RHR to come in on budget. He was always willing to take the time necessary for us to understand the reasons for any pandemic related delays. COVID-19 has been a huge challenge, as supply chain disruptions have caused certain materials to be out of stock, creating delays in construction. Ben communicated these issues on a timely basis. Stephanie handles administration and marketing for the company. She was prompt and courteous in our requests for information. Jenna, using 3D software, helped us create and visualize the finished project months before the demolition and construction of our home actually began. She paid close attention to our wish list while providing a young professional’s perspective on what it would take to modernize our home. She provided attractive “Plan B” alternatives when COVID related delays forced us to look for different materials to install Chris and Troy are highly skilled construction professionals, that excel in doing quality work in an efficient manner. RHR was a great fit for our project. They understand what is needed to make a home viable for aging in place. We were very comfortable working with them. Finally, for anyone considering home renovation, it’s important to be flexible and willing to tolerate disruption when living in your house during the construction process. We found that the beautiful finished product was well worth the temporary inconvenience. Bill Taber & Susan Taber, Des Moines, Iowa"