
Serving Kinmundy, IL and surrounding areas
In business since 2013
Free estimates
Warranties offered
"Ryan came over to give me an estimate and was really great. Another company had tried to upsell me and tell me I needed a whole new drain tile system, but Ryan, probably costing himself money, assured me that a new sump pump would solve the problem for a fraction of the cost. <br /> After that, communication was an issue. After I sent in my deposit, nobody got back to me about when the job would happen. Even after they cashed my check, I had to call three days later and get the information myself. And even then, I was just told a couple of days as a range. Every piece of information, be it getting the final estimate, booking the job, or getting the date for the job, I had to initiate contact every time. It was kind of like pulling teeth. <br /> When the crew did come, they worked Friday for about four hours and then left, saying they would finish the job Saturday afternoon or Sunday morning. They didn't come back at all that weekend and none of my phone calls or messages were returned. It was extremely frustrating. I understand that things come up and appointments are missed, but to not call and let me know and make me wait around my house all weekend was totally unprofessional. <br /> However, when they did finally come back on Monday, they got the job done and it looked great. They did a very professional job and they worked their a**** off. I really appreciate that. The communication problems were frustrating, but the job itself, when completed, was excellent. <br /> <br />"








