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"There truly aren't enough "Stars" to give Keystone Custom Decks. We just finished Phase 2 of our backyard deck/patio project and we couldn't be happier. From the beginning we experienced HIGH service levels and quality work. Chase and AJ were awesome during the excavation. Ray, Caleb and Corey did an outstanding with the Masonry work, Jason and Logan were great with the roof structure while Shaun, Preston & Kayden did an incredible job grading and seeding the landscape once the job neared completion. A special thanks to Jason for doing a thorough and careful job installing the gas line David for leading an electrical team that was fast and efficient. Daniel was the quintessential Project Manager. He was approachable, consistent, reliable and action oriented. Ray was also extremely personable and demonstrated a lot of leadership qualities. Big Thank You to Ron, Elvin and Sarah for putting together and sending over an incredible team1 With traditional Customer Service and Craftmanship Keystone Custom Decks will LITERALLY make your dream(s) become reality."

"We scheduled to have our retaining wall done back in April. Kelly, the owner came out to give us a quote and we scheduled it. He said he had some other Jobs to do before ours but he would fit us in during the month of August and we should reach out to him around the end of July to get a more firm date line of when he would break ground to fix our falling retaining wall. I reached out at the end of July as we discussed and he said due to the rain he didn’t know when he would get to us but it would definitely be in the month of August. I told him that we were selling our house and as long as I could have a firm week that he begin work- that would be enough information to list our home for the new buyers. He gave me the runaround and said due to the rain he would still not be able to make it out and wouldn’t know when he would be able to make it out. I gave him another week and checked the weather, it rained one day but the ground was solid and dry for over a week and still we heard nothing from him. We reached out again in the middle of August, the 14th, And I asked him if he knew which week he might be able to start work, and he tells me I should sell the house as is. Bet your britches I will attach a screenshot of his response. So unprofessional, he wasted my time for months and because I had him scheduled of course I did not schedule another company to do the work I needed done! He was rude and short and uninformative. I tried to be nice and civil, even extra friendly to let him know I was flexible and I asked him if he knew which week he might be able to start work, and he tells me I should sell the house as is. Bet your britches I will attach a screenshot of his response if I could!! So unprofessional, he wasted my time for months and because I had him scheduled of course I did not schedule another company to do the work I needed done! He was rude and short and uninformative. I tried to be nice and civil, even extra friendly to let him know I was flexible But still he was evasive and gave us no answers. A complete waste of our time money and it is now costing us big as we try to sell this house. I would never recommend him or his business and I’m beyond upset- if I could negative star him I would!"