Atlantic Pool and Spas
Atlantic Pool and Spas
We specialize in pool and spa services, repairs, cleaning, and more! We are A+ rated on the Better Business Beauru (BBB). We have installed more than 3,200 pools in Tennessee and Kentucky. We guarantee your satisfaction, and we won’t leave until the job is done right. We are licensed general contractors, electricians, and plumbers. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
"TERRIBLE COMPANY! DO NOT RECOMMEND! DOES NOT TAKE RESPONSIBILITY FOR PROBLEMS CAUSED BY THEIR POOR WORKMANSHIP. ONCE MANUFACTURERS WARRANTIES EXPIRE, ATLANTIC SHIFTS RESPONSIBILITY FOR ALL PROBLEMS ONTO CONSUMER AND ATLANTIC STOPS RESPONDING WHEN CONTACTED REGARDING ANYTHING BUT OPENING AND CLOSING POOL. LAST TIME THEY CLOSED OUR POOL, THEY LEFT OUR PUMP RUNNING WITH NO WATER FLOWIN THROUGH IT. HAD PROBLEMS WITH POOL FROM DAY ONE... DISCOVERED ATLANTIC INSTALLED OUR POOL FILTER SYSTEM BACKWARDS. IN SPITE OF NUMEROUS SERVICE CALLS, THIS ERROR WAS NEVER DIAGNOSED BY ATLANTIC. ONCE NOTIFIED OF THE ERROR, ATLANTIC TOOK 2 WEEKS TO PLUMB OUR FILTER SYSTEM PROPERLY AND REFUSED TO TAKE CARE OF THE DAMAGE THEIR MISTAKE CAUSED TO ALL OF OUR POOL EQUIPMENT, BECAUSE DIRTY WATER FLOWED THROUGH EQUIPMENT SINCE POOL WAS INSTALLED IN NOVEMBER OF 2016. THE DAMAGE INCLUDES THE FOLLOWING: 1. UV LIGHT KIT BROKE, AFTER 3RD TIME, ATLANTIC SAID THEY DIDN'T KNOW ANYTHING ELSE TO DO TO KEEP IT WORKING AND RECOMMENDED WE TAKE IT OUT. 2. POOL FILTERS THAT SHOULD LAST 3-5 YEARS, HAVE TO BE REPLACED EVERY YEAR. 3. POOL HEATER HAS BROKEN 3 TIMES DUE TO ATLANTIC FAILING TO FOLLOW MANUFACTURERS INSTRUCTIONS TO INSTALL A BACKFLOW PREVENTER, RESULTING IN BACKFLOW OF CHLORINATED WATER INTO HEATER THAT CORRODED HEAT EXCHANGER, CAUSING WATER TO LEAK INTO HEATER, RUSTING FIRE BOX AND HEATER BEYOND REPAIR WHILE ALSO LEACHING LARGE AMOUNTS OF COPPER INTO OUR POOL WATER. SPEND YOUR MONEY WITH A COMPANY THAT CARES ABOUT THEIR CUSTOMERS, AND HONORS THEIR WORKMANSIP."
Marybeth S on October 2021
We specialize in pool and spa services, repairs, cleaning, and more! We are A+ rated on the Better Business Beauru (BBB). We have installed more than 3,200 pools in Tennessee and Kentucky. We guarantee your satisfaction, and we won’t leave until the job is done right. We are licensed general contractors, electricians, and plumbers. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
"TERRIBLE COMPANY! DO NOT RECOMMEND! DOES NOT TAKE RESPONSIBILITY FOR PROBLEMS CAUSED BY THEIR POOR WORKMANSHIP. ONCE MANUFACTURERS WARRANTIES EXPIRE, ATLANTIC SHIFTS RESPONSIBILITY FOR ALL PROBLEMS ONTO CONSUMER AND ATLANTIC STOPS RESPONDING WHEN CONTACTED REGARDING ANYTHING BUT OPENING AND CLOSING POOL. LAST TIME THEY CLOSED OUR POOL, THEY LEFT OUR PUMP RUNNING WITH NO WATER FLOWIN THROUGH IT. HAD PROBLEMS WITH POOL FROM DAY ONE... DISCOVERED ATLANTIC INSTALLED OUR POOL FILTER SYSTEM BACKWARDS. IN SPITE OF NUMEROUS SERVICE CALLS, THIS ERROR WAS NEVER DIAGNOSED BY ATLANTIC. ONCE NOTIFIED OF THE ERROR, ATLANTIC TOOK 2 WEEKS TO PLUMB OUR FILTER SYSTEM PROPERLY AND REFUSED TO TAKE CARE OF THE DAMAGE THEIR MISTAKE CAUSED TO ALL OF OUR POOL EQUIPMENT, BECAUSE DIRTY WATER FLOWED THROUGH EQUIPMENT SINCE POOL WAS INSTALLED IN NOVEMBER OF 2016. THE DAMAGE INCLUDES THE FOLLOWING: 1. UV LIGHT KIT BROKE, AFTER 3RD TIME, ATLANTIC SAID THEY DIDN'T KNOW ANYTHING ELSE TO DO TO KEEP IT WORKING AND RECOMMENDED WE TAKE IT OUT. 2. POOL FILTERS THAT SHOULD LAST 3-5 YEARS, HAVE TO BE REPLACED EVERY YEAR. 3. POOL HEATER HAS BROKEN 3 TIMES DUE TO ATLANTIC FAILING TO FOLLOW MANUFACTURERS INSTRUCTIONS TO INSTALL A BACKFLOW PREVENTER, RESULTING IN BACKFLOW OF CHLORINATED WATER INTO HEATER THAT CORRODED HEAT EXCHANGER, CAUSING WATER TO LEAK INTO HEATER, RUSTING FIRE BOX AND HEATER BEYOND REPAIR WHILE ALSO LEACHING LARGE AMOUNTS OF COPPER INTO OUR POOL WATER. SPEND YOUR MONEY WITH A COMPANY THAT CARES ABOUT THEIR CUSTOMERS, AND HONORS THEIR WORKMANSIP."
Marybeth S on October 2021
