Get matched with top egress window installers in Lexington, OK

"During a recent cold spell we had ICE form on the inside of the windows. Not just a little frost but solid ICE. When I called Thermal Windows about this issue they replied that they have had several calls during this cold spell with the same issue. They proceeded to tell me this was normal, then listed all the things I could do to reduce the amount of ice on the windows. 1- Remove window coverings ( I do not have any) 2- Reduce the humidity in the house ( currently at 31%). 3- Place a fan at each window to circulate air. These windows were installed by them, on a new construction house a little over a year ago. FROM INSTALLATION TO CUSTOMER THIS IS NOT THE SAME COMPANY IT WAS JUST A FEW YEARS AGO. CAN NOT RECOMMEND!"

"We ordered 2 windows on May 4th (Saturday) the order was officially dated May 6th (Monday). I understand dating the order for the following week on a Saturday. We were told (and the contract states 6-8 weeks) that the windows would be in the last week of June. The salesperson verified that the windows would be in no later than the last week in June. I checked with Thermal Windows about 5 weeks into the order to verify that everything was fine and the windows would arrive when promised, the answer was yes everything was fine with the order. But - it ended up taking almost 11 weeks to get two fairly standard-size windows. This delay pushed the entire project off and meant having to reschedule contractors and then having to wait until they were available again to complete the work. We are replacing a set of doors with windows so it is not as simple as taking one out and putting another in an existing space. There is framing, sheathing, brickwork, etc. Brian (not sure of his title) drove to Tulsa(?) to the plant and picked up our windows, after he arranged a time for us to pick up the windows he called my husband back after he realized he would drive right by us on the way back from Tulsa and offered to deliver the windows. My husband was happy with the delivery and windows. The windows themselves look good and appear to have good quality but the customer service side of the company leaves a lot to be desired. Mixed messages from different staffers, being told our windows were not on the truck and would have to wait another three weeks for the next delivery, etc. When it finally got to Brian he took care of the issue to the best of his ability. The company needs more than one person who can answer questions accurately and needs to implement a better order tracking and information system. A folder on a desk is not an efficient method for order tracking."

"Service representative arrived on time; diagnosed the source of the leak quickly; applied the necessary repairs and finished the project leaving nothing behind. Couldn't even tell he had been here. Have had two strong storms since and no leak."

"Professional, quick and thorough Good, competitive prices on a screened in Porch. "

"Well-organized. Good crews that do very good work. They go above and beyond. They do excellent job. They do complete work. Very easy to work with."

Additional fax - (630) 681-8717.

"I reached out to D&C Custom Homes to get a quote on replacing the 15 windows at my home. I also reached out to three other local window companies for quotes for comparison. Dustin arrived and provided me with examples of the windows from three brand/manufacturers for comparison and spent much time reviewing the options available. This was different from the other local windows companies that stuck with one brand. D&C also provided the option to change four arched windows over to rectangular windows for savings and also redoing the exterior facet. Dustin spent hours going through all the customization options that were not available from any of the other companies and it was the lowest priced quote. We kept in touched throughout the entire process from quote, decision on the windows/colors, measurements, delivery, installation, final walk through. The work was completed yesterday and we are thrilled with the new windows. The guys are very outgoing and we will be using them for future projects."

Copeland Construction has been serving the Okahoma community for 37 years. Locally owned we deliver quality workmanship to our customers. Let us help you with all your construction needs roofing,siding,guttering, remodels, water and fire restoration. We offer Free Estimates and 24 hour Emergency Temporary service. Call 495-3460 Copeland Construction

*Serving Oklahoma City Since 1958

"Michael was very professional and helpful. He didn't try to pressure me into any decisions like some of the other companies. The windows and door were great quality and actually ended up being ready months ahead of schedule. When installed they were very respectful of the house and ppty. Definitely recommend!"