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"It was wonderful he was on time for each job he has done for me. He has worked for me several years."

"It could not have gone better. It was our first major remodel in 20 years and we're thrilled with the results. Bruce came to the house, surveyed the rooms, took detailed measurements and within days provided us with drawings and and a quote for their labor and general estimates on what fixtures might cost. We started this project in mid-March just as things started shutting down due to COVID-19. Sam, our Project Manager and his team (Bart, Mirek and Greg) were a pleasure to work with. Sam responded to all our emails and came by frequently to check the progress. The team showed up every day on time and wearing masks. The upstairs bathroom was a challenge due to the small size of the room and the pitch of the ceiling due to the roof. All the debris had to be carried down the stairs and through two rooms to get it out, yet it was done with a minimum of disturbance and mess. Instead of using a pre-formed shower pan, Mirek was able to expand the shower using custom framing. Greg built a custom sliding barn door to replace a door that was just two pieces of painted plywood. We are very happy with the final result. The powder room was again a challenge due to the small size and a linen closet that had been build under one staircase and on the backside of another. Mirek managed to completely re-frame the inside of the closet so that all the shelves were uniform height and depth. Again, we are very pleased with the final product. The main bath is another small room. Sam and his team had to correct a lot of issues from a decades old remodel. This included all new plumbing lines, re-enforcing the floor joists and a new sub-floor and proper venting of the ceiling exhaust fan. We chose combination of a jetted tub and dual shower heads controlled by a Kohler digital valve and a motion sensor vanity faucet. It was a complex installation and it all works perfectly. This room has been totally transformed. Sam put us in touch with Studio 41 in Lincolnwood as a source for the main fixtures where we purchased everything except the lighting fixtures and tile. It was a pleasure to work with Arthur at Studio 41 and I would highly recommend them as well. Additionally, as part of the remodel, Sam's team upgraded our home's main electrical panel and installed additional outlets in a bedroom and an enclosed front porch. They also installed 3 replacement doors that were not in the original scope, but made a huge cosmetic difference. We are completely happy with the service and quality of the work provided by Regency. If you are thinking of a bathroom remodel you should definitely give them a call."

"They were amazing! We’ve used them twice now and hope they are able to come back to do the rest of the floors. They are very professional and always start working the second they pull into the driveway. No stalling, procrastinating, or laziness. They work hard and the price is unbelievably fair for what they do."

"Everything was perfect! Tony gave great advice before to help make the best decision. He was willing and able to start working early because it was an emergency and the job was perfectly done."

"Everything went well"

"They did an amazing job! U"

"Excellent service and did a fantastic job fixing the countertop seam"

"Danny was a consummate professional… very timely, communicative, experienced, and knowledgeable. He set reasonable expectations, then promptly exceeded them. Cannot stress enough how succinct the whole process was. We love our basement countertops, the installation was top notch. Respectful with plenty of attention to detail while being clean and considerate. A rarity these days. A family business who work very well together! Thrilled!"

"First of all, we are happy with the finished product of our master bathroom and walk-in closet. We are NOT happy with the owner of this business and his handling of our project. Jeff took time to design our space over several meetings. He promised that he would be available to choose tile/granite/light fixtures/plumbing fixtures whenever we needed him. Timeline was discussed with a 6 week from contract start and a project time of 3 weeks. Permit submission was done by myself with plans drawn by Jeff. We failed the permit process with 14 items that were not addressed due to insufficient drawings. Additional time/effort was required by Jeff and us to meet the requirements to meet code, which pushed our project back several weeks. We also paid more for the project due to Jeff needing to insure his workers for our village (a cost he should have known upfront). With new drawings, we re-submitted and were approved for work to begin. I can't say enough about the FANTASTIC workers that Jeff has on his team. They were courteous and did excellent work and even suggested design modifications that made sense. One of our first tasks was to pick out a granite surface. Jeff gave us the name of a granite place and that he'd meet us there. He NEVER showed. We picked granite on our own that day. We ordered tile - on our own. We chose lighting, plumbing, fixtures, and paint colors - on our own. The next time and ONLY time we saw Jeff for the duration of the project was when he delivered the vanity and asked for money (same visit). The total project ended up taking over three months to complete. Due to various project modifications/additions, we had no idea what our final invoice would be. We waited and waited for some type of final figure. 8 months after the project was completed we finally received a remaining balance invoice for over $11,000. We were shocked to receive this invoice so far after the project was completed. Jeff explained that COVID and not having an office manager were reasons behind us not getting an invoice before then and that we fell between the cracks. While we don't argue the price, we did not appreciate the length of time it took him to get the job done, nor the amount of time before we received a final invoice. When we offered to pay $2,000 each month for the next six months we were sent a very threatening email offering us three options for payment in full NOW. Suddenly this money is due NOW when he has carried this receivable for 8 months already? We will NEVER recommend Artistic Kitchen Concepts (Jeff) to anyone in the future. His involvement in the project started out well, but dropped off to the point where we never saw him, had no further input from him, and didn't receive an invoice until 8 months after the project was completed."