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"This is only directed at the tool and service rental area. Youngish man (guessing from voice) working there, answering the phone, is very, very unpleasant. Needed to rent a tool, wouldn't go to computer to see when it was supposed to be returned- even after calling multiple times to SEE if it had been returned. We are going to a different location. Very sad, as there are some great workers there. Generously giving 2 stars since he answered the phone. ?"

"When my wife and I first decided to completely remodel our home several years ago, we planned to interview three architects. Michael was the first on our schedule, and as soon as he left our house, I told my wife there was no need to interview anyone else, so we cancelled the other two interviews. Michael’s presentation was not only professional, but also extremely customer-oriented, and his sincere desire to make our dreams come true was obvious within the first five minutes of our meeting, even though we had never undertaken anything of this scope before. I knew immediately that we could do no better than Architectural Resource, and we never regretted choosing Michael’s team to make our dreams come true. His approach is unsurpassed as he takes great care to understand what his customers want and then makes it his highest priority to achieve the goals along every step of the process. His adherence to selection of a builder early in the process as a “partner” (and not an afterthought) is also instrumental in the overall success of his projects. Three years after our remodel, we have decided to undertake a smaller remodel to our home, and there was never a question of working with anyone other than Michael again to continue our dream. His enthusiasm and understanding of our aesthetics and idiosyncrasies are very apparent, and we get the feeling that he treats our project as if we are family. He is absolutely amazing !!"