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"High marks for following through and meeting their commitment and doing great work. I had an Almstead arborist review the property and provide recommendations on some dead limbs and trees. We came to an agreement. When the crew came, the arborist wasn't there (later found out she'd left and moved north). As far as I could tell, the crew didn't have the instructions we'd agreed on and they did some, not all of the work. What followed was back and forth, but after a few months they sent out the crew to remedy the missing work. They did a great job and I was very glad. I appreciate the office staying on it and making it right. I've used them for 24 years and happily look forward to continuing to use them. It's a lot to trust your trees to someone!"

"The pro has been servicing our Mclean property quite well for a couple of years. Our lawn looks good and we are satisfied with the service. The customer service is sometimes underwhelming but it gets the job done at a reasonable cost which is really becoming harder by the day to get."

"The job was a disaster"

"He is pleasant, prompt, courteous and charges a fair price. I definitely recommend him and his company. The hornets' nest removal cost about $125.00; the tree-&-shrub treatment is about $25.00 per month."

"Roofing company showed early and ready to go. There was a crew of 10 skilled workers. Roof was replaced in a timely fashion. Very professional and highly organized. Recommend this company and would use them again if needed."

"John Whigham company came when they said they would and cleaned up very well. The work, roofing for my home and garage, replacing the shingles on the front of the house plus some minor pointing work on the front porch and walkway, was done quickly. Though one of the shingles fell off about a month later (the shingles on the front dormer) they came quickly and reinstalled it properly. So, why the poor review? 5 years after the job was done I had a leak in my kitchen. I've had 5 professional roof installers come and all of them stated that the work done around the rear dormer was improper. They all independently stated that the flashing was done improperly, that is, the step flashing was never changed and there was no ice flashing installed and this resulted in a leak. Worse, the labor guarantee was for ONLY ONE YEAR which is the abysmal when compared to the industry standard of 5 to 10 years. He refused to fix the problem and so now the entire rear roof has to be removed and redone. Additionally, though I should have done more homework at the time to compare prices, he overcharged based on my subsequent researching, by almost $7,000 and this was confirmed by other roofers who were subsequently asked for an estimate. He is always trying to upsell, a minor criticism, but it can be very annoying as I get the feeling that he's more interested in making a buck than doing the work. Based on his warranty alone I never should have contracted with John Whigham and I don't think anyone should."

"Extremely happy with the look and the craftsmanship of this job.Arthur, who is the owner, was a pleasure to work with and he and his crew did an excellent job. After we first met he came back with a color draft of what the completed project would look like and the end result looked just as great. His employees were there every day ,rain or shine, and their dedication and hard work was evident in the finished product. My son first used JBA Landscaping and we were impressed with their work and I'm glad we picked them for our patio installation."