Serving Louisville, NE and surrounding areas
In business since 2011
Free estimates
Warranties offered
"Put down my 50% deposit in April and was give June as an estimate for starting the project. Communication is the weakness here. In mid-May, I had two guys putting flags to mark utilities, which is how I was informed the timeline was moved up. After I contacted Advantage for clarification, I was given a two-day "window" for post installation. The installers just showed up without a call confirming it was convenient (we have a dog, so it would be nice to know when a fence is coming down!). Posts installed with one not completely backfilled. Left over dirt just dumped under a tree, no one came to the door to ask if that was the most convenient or desirable place. In my communication with Advantage they said the concrete had to "set" and the fence would be built 7-12 days later. So imagine my surprise when after installing posts on Tuesday, and rain Wednesday and Thursday, guys show up Friday evening to install the fence. I went out to check and make sure the concrete wasn't an issue with the rain, and to ask why a post hole hadn't been filled and the "leader" said something about two different concretes, but then cars started pulling up to drop kids off for a party and I had to leave. The workers built the fence and then took off without letting me know or asking me to come out. When I checked the fence the next morning, it looked nice, except the same post hole that wasn't filled. The invoice email was sent and I responded I would gladly pay as soon as that hole was filled. The response back was that the sprinkler system was "nicked" and had I gotten that repaired yet? This was the FIRST I had heard about them cutting the sprinkler line! Apparently the "leader" I spoke with insisted he told me, but that isn't something one is likely to forget, so unless he mumbled as I walked away, he did NOT communicate that. I was leaving for two weeks the following day, so I had to rush and contact the sprinkler service to get the repair done so I could have the system on during my absence. There is a "sprinkler protection" clause in the Advantage contract, which I didn't take, but since that was $160 and my bill from my sprinkler service is 19 cents short of that, it would be a wash. Then their automatic invoice service was sending me threatening emails about paying penalties because my payment was overdue, even though I had let them know I would be out of pocket for two weeks. The fence seems well built, but they left cutoff piece of wood, trampled shrubs, broke light fixtures and left the place a mess. I had tried to move as much as I could out of their way, but it seemed like they picked a small shrub up out of the ground and just chucked it out of the way. Overall, the price was decent but the professionalism was lacking."












