Get matched with top roofing installation & roof repairers in Lowell, WA

"The gentleman came out, checked the roof and everything else, and told me that he would not be able to give me an estimate until three or four days."

"The work done at that time was superb. They were not the cheapest bid for the job (by any means) but I can tell you they were worth every penny and more. They did not just slap on a new roof. Once the old roof was removed they were able to identify and fix issues that would have resulted in a shorter life for the new roof. Since that initial install we have had a couple of issues happen that I initially thought were related to the roof leaking. In both cases LHRR responded immediately and had someone come out to take a look that same afternoon. It turned out that neither leak was the fault of the roof. However, not only did they isolate where the problems were, they took charge of getting them resolved. In one case by getting a new chimney stack hood built and installed. And, in a situation that happened this last Friday afternoon we had a call from our tenant that the "roof over the hall closet had collapsed". That sounded very serious and I called LHRR. They had one of there project managers out there within an hour. I drove up to the house and within 30 minutes of arriving David from LHRR showed up as well. The roof was, in fact, intact - however the sheet rock ceiling in the closet had fallen down and was obviously very wet. After going up on the roof and seeing no obvious roof issues David, by putting is fingers into some of the vent holes, realized what the issue was. "Your vent stack from the furnace has come apart". This mean the furnace was venting into the attic. We quickly verified that was the issue. Rather than saying to me that this was not a roof issue David took it upon himself to get fix the problem. This included having another worker from his team come over and also calling a parts supplier to get a replace piece of the vent stack. The two of them cleaned up the fallen blow-in insulation in the closed and then from the underside (thru the closet ceiling) and someone on the roof made the necessary repairs to insure that the issue was not only fixed but fasten more securely with screws and straps to prevent this from every happening again. So a call from a frantic tenant at 1:30pm was completely resolved by 4:30pm (except for some upcoming sheet rock repair after we let things dry out). I had called the furnace vendor and others and got a simply - sorry it's Friday afternoon. We can have someone there on Tuesday. The response that I got from LHRR was above and beyond type of service response. And this is the 2nd time for me that they have responded this way. I want to make sure that I added this review to let people know the value of doing business with a reputable company that truly stands behind their work and even goes way beyond that. DO NOT be tempted to simply go with a low bidder. Unfortunately there are lots of shortcuts that can be taken in this type of work to make the job cheaper. LHRR does the right thing and should be commended and rewarded for that. While you cheaper roofing job might look OK on day one, will they truly be there for you in 5 years when something goes wrong. A profound thanks to LHRR for their continued great service over the years. You cannot go wrong with these guys. I would rate them A++++ if it were an option."

"Blue and Blue did our entire roof a few years ago. They did an exceptional job from the initial bid and contracting through cleanup. We have since called them for minor work and they have been excellent with that work as well. This is why there was no question that we would contact them for this work. Again, Mark, crew and office staff were simply amazing. We have recommended them to several others who used them and were completely satisfied as well. They are an exceptional company."

"I had a new roof done by North Creek Roofing and I found excellent customer service for all my interactions with the company. The people I spoke with included the following: Chris Cunningham (estimator) who took time with detailed answering of questions in-person and by email, had top-of-the-line follow up, maintained a positive attitude with numerous detailed questions (and returning in-person to show me the static vent they would be installing), and put together an excellent, easy-to-read proposal (the best proposal I received from several roofers); to John Frazier (Operations Manager) who chose the work team for the new roof and had excellent follow up with questions and resolving issues; Jose (headed up the work crew and worked on the roof); Sonny (follow up on bird spikes and roof inspection); Erica (billing); Diane (production); and Candy (administrative assistant)."

"Marlo was a real find. We had a serious leak on one of our single family family rental residences dating back to November. Initially, we had a so-called leak specialist for a $350 minimum fee who totally mis-diagnosed the location of the leak and blamed it on on a "debris dam" in one of the valleys. He said cleaning the roof would solve the problem. He didn't even enter the attic crawl space or put up a tarp. Turns out his "professional assessment" was on the wrong side of the roof. We cleaned the roof and and repaired the drywall. The roof began leaking again and the repaired drywall had to be repaired again; this time the damage was much larger. I called Marlo and he came out to the house the same day I called. He discovered the source of the leak and repaired it the next day. He had a sub do the drywall repair. Marlo provided extensive photo documentation of what was wrong and how he would repair it. They drywall repair was excellent; it was impossible to tell there was any damage. They treated for mold as well. What impressed me most was Marlo provided me a 10 year warranty to cover the roof repair AND any ensuing drywall repair. Marlo is very personable and energetic. He also did a minor skylight repair gratis. A real headache that had been plaguing me for months (unhappy tenants) was resolved in matter of days. God bless Marlo and his responsiveness and forthright honesty."

"Out of 4 roofers called, Elite was the only one to respond, and for that we are grateful. The repair was done professionally and to our satisfaction, however the price we were billed was much higher than quoted over the phone, and we felt was unreasonable for the time spent on the job. Get your quotes in writing, folks."

"Mr. Ramos and his crew did a great job replacing our rambler's roof. From the initial estimate to the final stage, he was communicative, punctuate and the result was beautiful. The quote was extremely reasonable as well, and he was there personally for the whole installation to ensure everything gets done right. Our front patio is prone to cracks and he also made arrangements with the delivery company to make sure no risk or damage is done. He also pointed out we need to install additional ventilation to ensure roof life and we trust that he will do a great job on this as well."

"Performance Roofing replaced our leaking roof (complete tearoom) and added two Solatubes and a skylight and vent in the kitchen. The work was absolutely top notch - as was the clean up. Working with Mike and his crew was a pleasure - and I don't say that lightly - he offered thoughtful advice on materials and how to best place the Solatubes. He also knew when to ask our opinions and listened carefully. The crew was a team of professionals and it showed in every aspect of the work. It was done on time, it was done right, and it was done to the price we were quoted. Mike communicated well, clear bid, good explanation of the material choices, then when the project started lots of photos showing us details and problems and explaining options and solutions. About a year after the project was completed we had a torrential rain with high winds driving the rain sideways and the rain was so heavy that the water coming down the valleys of the roof overshot the gutters - it was like nothing I've seen here before or since. In the middle of the storm we noticed water dripping from the kitchen vent fan, a bit of investigation showed that he leaking was coming down the vent pipe - through, not around the fan. I called Mike for advice and the next morning (Sunday, I think) he showed up with a plan and materials. He reworked the vent cap for the fan (with matching flashing) to prevent rain from blowing up into the vent (we have a very shallow slope on the roof). When I told Mike that so much rain was coming down that it was overshooting the gutters, he said "that's not right" and proceeded to make diverters to stop the rushing water in the valleys so that it would drop into the gutters. This fall I was up cleaning the skylight and noticed some damage along the ridge line of the roof - I texted Mike to ask about how I should go about fixing it and he said he wanted to see what had happened and that he would come by the next day to repair it. He did - and while he was there he cleaned out our gutters. The after sale service is exceptional - and pleasant. Mike takes great pride in the work that he and his crews do and it shows in the way he supports his product. I am delighted to recommend him."

"Sam and his team partner (Kevin) did a fantastic job from initial contact to work completion. It was a small work but they repaired the original one saving me a lot of cash. Sam is outright honest and trustworthy person. The price quoted was very reasonable and the work was done exceptionally well. I would recommended them for any roof issue to everyone. Thanks Sam & Kevin."

"It went really well. The weather didn't want to cooperate with us in the morning, but the crew came out later that day to get the job done. The roof was cleaned and received a moss treatment and the cleanup was amazing. The crew even racked up the leaves on my lawn with the debris from the roof and hauled it away. All my neighbors were very impressed."