Get matched with top wood shake or composite roofing installers and replacers in Lutherville Timonium, MD

"Since my roof is 20+ years old, I have a Home Confidence Plan with Arocon, which includes two roof inspections (tune-ups) per year. Preston and Keith were the technicians that performed this service on July 27, 2022. I can only say positive things about these technicians. They were very thorough, making some minor repairs (exposed nails). They took photos of the roof, which I received via email soon after the visit. Preston is very professional and knowledgeable, and clearly explained what the issues are with my roof and its overall condition. I have had this service with Arocon for a couple of years and I derive much peace of mind in maintaining my roof with Arocon until I replace it. Based on my experience with Arocon, I will be very inclined to hire this company to replace my existing roof when the time comes. Susie Setser"

"HCR did a great job with replacing our roof. The materials are high quality and the work (removing original roof, laying down new roof and cleaning up) was done efficiently and with great detail. HCR also offers an excellent warranty and was very thorough in explaining options and setting up the work. We would highly recommend!"

"John Krause Construction recently replaced my roof. I am very pleased with the quality of the work and the price we paid. Their crew was professional and courteous, and a pleasure to work with. They took extra care to clean up my entire yard and ensure I was happy with the job. I would highly recommend this company for any and all home improvement projects."

"I love this company! They always answer when I call and immediately schedule me - unlike other roofing companies who will either “call me back” (and never do) or just never answer their phone. I’ve used them twice - once to repair a siding issue and another time to replace my flat roof. The estimator (Rick) is always on time, professional, patient and nice. Both jobs I didn’t even have to be home for them to do the work. They took pictures of the work done and emailed them to me. This is my roofing company for life!"

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"This is the 4th bathroom that Walter has done for us. Walter gave us a fair and honest estimate and start date. He arrived on time and completed the work when he said he would. His workers were polite and cleaned up after themselves. Walter personally supervised all details of the project. When problems were discovered, he solved them himself or immediately proposed solutions that would resolve the issue. My wife is delighted with the results. I highly recommend him to others and plan to use him again for my next project."

"Exceptional quality of work. Allens crew did a fantastic job on my roof replacement."

"Chevy Chase Remodeling put on a new roof on my Potomac house a couple months ago. They did a great job communicating timeline, expectations, and options up front, and then executed the job really well.  Steven and his team were all helpful and easy to work with. The offer was competitive as well. Job site was thoroughly cleaned up after. There were some minor things that needed to be addressed after the job was complete, both on the same day as well as several weeks later, and Steven and his team were able to take care of that immediately.  We love the new roof and are looking forward to many years.  Would definitely recommend to use Chevy Chase Remodeling if you need a roof."

"I couldn’t have asked for a better company for the projects I had done and the issues that arouse. Bryan started the process with me, and was there until the end making sure everything was alright. JLG was flexible and has the resources to fix problems that can arise. I started by getting 5 quotes for my project. A new roof, gutters, and front facade/trim replacement. By being more than a roofing company they were able to do all of the projects. Of the 5 quotes, the lowest and highest were very off, and of the 3 close ones, JLG offered the most at the best/lowest price. With a barn style roof, the second floor of my house has shingles on it, not siding which really drove up the price from some of the other companies. I had solar panels on my roof, and after signing the contract, they waited a month until the solar company could take them off. Within a week of knowing the solar panel removal date, they were ready to start. The roof was first. Crew was great, and professional. After removing the shingles, they replaced the plywood on roof as needed, they inspected and only replaced what was necessary. As they starting to put the new ones back on, they found out there had been a leak in one of my dormers. After closer inspection, it was found to be a long-time leak. All of the wood from the roof to the floor joists of the second floor was completely rotted. The wood was black, and just flaked off when touched. JLG was able to get someone over that day to look at the problem (Jim, the owner), assess it, and get someone to start working on fixing it. They kept me informed and gave me options to choose from on fixing the problem. By the next day, the hole in the side of my house was fixed, and covered. They removed part of a inside room wall, replaced it, added new floor joists, wall studs, drywall, subflooring, and fixed the roof wood work. Structurally everything was fixed. With that done they could finish the roof, and wait to finish the inside room work. I also had 4 skylights replaced, two sealed and two manual open. Gutters were done as the roof work ended, no issues, they replaced them and I had gutter guards installed. They work better than my old ones and no more gutter cleaning. The front facade and trim wood, was old, paint was starting to flake, and a woodpecker had been putting holes in it. They replaced the facade and trim on the front with new vinyl pieces and painted them. Really made the front of the house look better. The gutters were 2 days and the front part was a day. As JLG recommended, I kept at least 10% of the total project cost amount available for unforeseen issues. I knew replacing some of the plywood on the house would be needed. But, had no idea about the roof leak. Everything happened behind the wall, nothing was visible from the inside on the house. Replacing the stud and joists wood, outer plywood, and inside walls was all a surprise. JLG was able to handle it, and kept me informed on what was being done and was able to give me rough price estimates as the work continued so I could make sure I had everything covered. They made sure there were no surprises on the costs for the additional work. Everything was less than their worst-case estimate. Since they had someone there to repair the room, I also had them add the trim for the skylight back where needed and help fix a soft spot in one of my rooms. He was able to fix them all. All of the different crews cleaned up when done and didn’t leave a mess behind. With the leak and repair issues, the project got extended, but JLG kept everything moving ahead as much as they could. The original quote was good, and the cost of unexpected repairs was reasonable. Everyone from the house workers to the office staff were nice and courteous. I have another large project I need to do and will definitely be contacting Bryan about what JLG can offer on it."

"I couldn't have been more pleased with Charm City Roofing. Home repairs, especially roof repairs were something I dreaded to think about. My experience with Charm City Roofing changed all of that. Starting with my point of contact Mac who did a WONDERFUL job explaining the process and providing a comprehensive step by step of how the installation of my replacement roof would be completed. My home currently has solar panels which needed to be removed before the installation of the new roof could begin, due to the slow response from the solar company this took over 4 months! Dispite this headache, while waiting for the removal the Charm City Roofing Team checked in with me periodically, maintained my tentative install date and continually assured me they would get the job done. The roof was completed as promised and I couldn't be more happy, the installers showed up on time! roof was completed in one business day! (Again as promised) Yard was cleaned up Completely of every material."