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"We just had Duncan Enterprises perform major work to salvage and repair our 19 year old nearly 50’ long covered front porch. The porch was in serious risk of collapse since support posts were rotting below ground and the porch was separating and shifting in opposite directions. Before getting into the review, a quick statement for the purpose of transparency. No compensation of any kind was provided for this review. Before connecting with Duncan Enterprises, another contractor consulted was only willing to quote demolition and construction of a new porch. For a variety of reasons (including financial), I wanted it repaired rather than rebuilt. Given that background about the magnitude of the job to be done, I have a number of thoughts and observations about Duncan Enterprises, their employees, and their workmanship and quality. I was EXTREMELY impressed by the quality and workmanship of their work! The intermediate and final product looked cleanly constructed and very sturdy and robust. They used heavy-duty bracing, bracketing, and joining materials leaving me very comfortable that the deck is sturdier now that they’ve finished repairing it than it was when it was originally built. The level of expertise and ingenuity that Duncan possesses was on display with this project. The way the porch was coming apart while supporting the overhead roof made it very difficult to address any one issue individually. Nonetheless, Duncan came up with an approach to safely and effectively work through and correct the root causes of the problems. Another thing that impressed me was how careful the entire team was with our property. There was no damage to anything else they were working on or near. Furthermore, they kept the work area as clean as possible and even went to the extremes of trying to prevent tracking any mud on the porch even though they were working in the mud and snow beneath and around the porch. They always cleaned up the work area at the end of the day and kept everything neatly organized. Duncan has a high-quality team of hard-working employees that were always focused on getting the work done. Unfortunately, they had some extreme weather (cold and snow) conditions to work in during our project, but they worked through it nonetheless. They came and worked even on days that I thought would likely be unworkable due to the snow and rain. In short, they were very hard working and reliable. Another area where I was pleased was the level of communication. I felt “in the loop” during the whole process from quoting to project completion. On site, they were very good about describing and pointing out the issues and options. Throughout the whole process, they checked to make sure that they were meeting or exceeding our expectations. To summarize, I highly recommend Duncan Enterprises for all the reasons I’ve mentioned above. The did an excellent job for us, and I am thoroughly pleased with the final product. We will certainly use them again when the need arises."

"They did a great job."

"Very professional love finished bathrooms. We had them back to do additions on barn. Then again for siding and window replacement. We highly recommend them."

"When they came out to provide the estimate they were very concerned about the main roof and offered to provide an estimate for replacing both the main and patio roofs. When the estimates came back replacing the patio roof required new construction and was very expensive. I decided to move forward with the main roof replacement and was told they could do minor repairs on the patio roof instead of replacing completely. Replacing the main roof went fine, but the vent replacement I requested was never done and I did not hear anything back about repairing the patio roof. I waited a few weeks and called back and they scheduled another estimate for the remaining work. Almost two weeks passed and I called back again and was then told they could not get the parts needed to repair the patio roof and to contact a company that did car ports and they could not remove the vent on the roof and I would need to call a plumber. While i’m happy with the roof replacement, that was not the reason I contacted All-In-One. Had they been up front that they could not accommodate the work I actually needed to have done I likely would not have hired them at all! Now it’s been two months since this project started and I’m still at square one."

"Our "only" negative comment about Ground Zero Shelters is that they do not come to a persons residence to give the sales pitch and demonstration. You must go to their showroom or see their product at a home show. This being said, we were extremely happy with the sales experience, reminders and installation of our shelter. They called about 10 days prior to the installation for a reminder, their installers called the day before and the morning of the installation to remind us that they would be at our home at the designated time. They showed up as promised and were completed with the installation in less than 1 1/2 hours time! Thank you Ground Zero!"

"The best company I had and ever worked with. They were completely professional from the start to end. They kept pictures daily. They do a continue education type thing. You don't have to ask and worry about anything."

"Great! Perimeter Roofing does a top-notch job and their owners are honest and helpful. I would highly recommend them to anyone looking for roof repair/replacement!"

"Mike called before coming on the day we agreed to. He arrived a short time later and assessed the door. He told me how he could fix it. We agreed to the repairs. One hour later he had completed the job. The door continues to shut with relative ease."

"Mr. Haas identified problems in our roof installation and issued a report. He suggested re-install and steps that we should take to get it done. It was a long process that involved county and DPOR. Mr. Haas was very helpful every step during the entire process. He is highly experienced and very responsive to our calls, text, and email. We eventually got the roof reinstalled in a very good quality. Mr. Haas was onsite multiple times to ensure the right materials and methods were used. It would not be possible without the help from Mr. Haas."

"... After studying their High Quality work on a friend's 2nd Story Sunroom and Dining Room... My Bride and I decided that we wanted this little company in Salem to build our Dream Room. Steve ( Southwest Sunroom Sales Manager ) was right on track; He reassured us that the Southwest Team could handle any contingency. And they did with Incredible Results ! Personable and friendly communication, and coordination, removed all the stress that comes with any challenging project - they actually made it fun. These are professional contractors and builders and a service team that deliver to Happy Customers. Some events: Pergula takedown, Deck removed, Fish pond moved and filled in, Electrical power updated to code, and power lead moved to other side of home... Then the really impressive Construction started on our 14x18-foot new "LIVING ROOM" There were No Inspection Issues, WOW. And believe me, the inspectors were here during All stages of the project (s), You get your money's worth plus = Southwest always builds safe, above, and beyond the code. i.e. you can literally drive a tank up on the subfloor and foundation. It Is BUILT ! I retired from the U.S Marines and have spent the last 26 years in Service and Installation work locally, and have been to "some" job sites and teamed up with lots of service people. What has impressed me most about the Southwest folks was how motivated and skilled the two guys that did most of the construction were... Troy and Key really excel in my book, and they obviously love the kind of challenging work they do. Come sun or rain , they were here early and motivated and ready with a plan to get 'er done. Communication and Status updates are very good top-down = Service Manager and VP (Kevin) Kept all of us in the loop informed... Even after the initial startup and walk around... to make sure each Builder, Contractor, and Customer is Happy and on the same sheet of music. Noteworthy: When the guys who are actually building your sunroom care enough to call and remind you "that if anything should go wrong this weekend [ because of an approaching tropical storm ] please just call us, we will be home all weekend." That is when you know Southwest has attracted some really Great Employees ! By the way, the new roof and guttering held back and dispersed an incredible amount of rain. The cleanup was always immaculate every day and at Completion = You almost can't tell they were even here and the Mud had been very high... Well, I lied just a little; There is this incredibly fine building attached to our little home. It is really more of a cathedral than a Sunroom ! This experience, and this addition, has been BY FAR ONE OF THE BEST THINGS WE HAVE EVER DONE. Pat and Theresa L 2018 Salem Virginia [ smile ]"