
Serving Madison, CA and surrounding areas
Approved
In business since 1990
Free estimates
Emergency services offered
"The first time the leak was worked on, there was never a good test of the repair because the rain stopped. When it resumed raining hard, in December 2016 and January 2017, the roof started to leak again in the same location. I called the same person I had dealt with for the prior work, and received promises but no action. Everyone who looked at the roof said they saw no problem, but it continued to leak. After 6-8 weeks of inspections, delays, changed appointments, and ongoing leaking, I contacted the office manager and got fast response and good service. Ramon spent time in the attic even though the leaky area was a long way from the attic access entry point, and difficult to get to. He followed the stains from the water from its outside entry point to where it was entering our living space, and determined what needed to be done to really fix the leak. Once he did that (which they had not done during the prior work), the repair itself was quick and easy, and it has rained hard since the repair with no ongoing leakage into our living space. I don't know if we paid for work that wasn't really needed in the first attempt to fix this leak, but I was happy that the warranty on the original work covered this work, and satisfied overall. Lesson to self: call the office first!"





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