Get matched with top major renovation multiple room pros in your area

"BLUF: Miserable business practices and mediocre work Titan initially blew me away with their level of customer service. I had a rep come to my home, take numerous measurements and tell me all about how the structure would be built. I stated that I needed the sunroom completed by the end of April 2024 and they put in a clause that if it wasn't completed, the sunroom would cost my nothing. Titan even changed the contracts after I found a discrepancy with mine and I was more than happy to move forward. I signed the contract and waited. Then a second rep came out to retake all the measurements previously taken and I waited some more. And then crickets until I was told that the materials were being ordered (two and a half months after I paid the half up front deposit). Work finally started the last week of April ( just 7 days shy of the deadline) and I was initially happy with how it was going. I asked a bunch of questions, had to correct the builders on layout because it turns out the first Rep lied about how the structure would be built on several levels. During construction, the electrician's helper stepped through my kitchen ceiling which i don't blame Titan for but it seems they put their trust in lack luster contractors as well. Work was "completed" on the last day of April and the permit inspector called to let me know that he would be inspecting three days later. During the inspection, it was discovered that the electricians never pulled a permit to begin with and the sunroom builders never stopped construction to get the in process inspection completed which required a portion of the structure to be dismantled. A separate crew from the first dismantled and rebuilt the structure and did a miserable job sealing it which required the lead of the original crew to come back out and correct. Since this was WELL past the deadline, I made the joke with the crew lead that " hey , I guess I got a free sunroom now". Within three minutes, the GM called me asking what I meant. This conversation culminated in him raising his voice to me several times and threatening to file a lien immediately that Monday morning if I didn't release payment. My argument that work wasn't completed because the permit wasn't sign off and required that the structure be dismantled to complete said permit didn't matter. I never once raised my voice in return, or acted unprofessional in any manner to the GM. After the tile work began, I found out how out of square the walls are. 1/4" out over 16". Had I had any idea of what I'd experience, I would have chosen a different company in a heartbeat."

"No issues. Pleased with the construction of my home. Been in it 10 years. I am still very happy."

"Was the most unprofessional company I’ve ever dealt with. If it would let me I would put zero stars. They bid the job to take 3 days and it took them a month. They also did a terrible job had to hire a second company to fix all the work they did. The owner will only take your calls when he is bidding your job after that don’t expect to ever hear from him other than the occasional text. I wish I could include pictures of how absolutely terrible the floors they put in look. Do yourself a favor and hire absolutely any other company besides them."

"Excellent work! Great communication and completed the job earlier than expected. This was almost a year ago but the porch looks wonderful yet- no issues! I would definitely hire again if needed!"

"They started my patio project last summer and never returned to complete it. I paid in full for the project and they told me they would return in a week or so to complete it but never showed. I sent multiple text messages and still no-show. Would not recommend this company."

"Kasey did a great job making sure we were completely satisfied with the installation of our sod. He and his crew were very accommodating working with the delivery time to get the job done on our schedule. Everything looks great and, his crew were so hard working and respectful to my wife and I. His pricing was very fair as well. I would totally hire again."

"Corey was amazing, on time and thorough with all aspects of the repairs. Pricing was fair and reasonable. Give him a call if you are needing anything completed for your home. Vast knowledge of all repairs."

"Absolutely wonderful."

"I met with the respective agent. When I said I wouldn't be able to begin until late July his attitude changed. I went from getting a written quote to a number written on the back of his business card all in the name of "saving both of us some time". I felt "Peppers" agent could have been more professional. On top of that, he was 15 minutes late for our scheduled appointment. And arrived in a private vehicle, not one that represented "Peppers". I would never use this business based on this interaction. Such a sorry excuse for a business representative. Maybe he was "hungry" for a job. That speaks volumes about the business because other companies I contacted were booked months in advance. They wouldn't even come give me an estimate because they were busy 3 months out."